Mercure Hotel Potsdam City 4 stars

Customer review rating (ALL Rating) 4.1/5 487 reviews

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Description

Hotel extras

  • Air-conditioned rooms

  • Free accommodation for two children in their parents' room (up to 11 years)

  • Tram and bus stop opposite the hotel

  • The famous Barberini Museum is 200 meters away.

  • The main train station and the city center are only 500 meters away.

Our accommodation(s)

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Hotel location

Mercure Hotel Potsdam City

Lange Bruecke
14467 POTSDAM
Germany

GPS:52.394157, 13.059694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OSCAR

Culinary delights await you every day at our restaurant Oscar between 6am and 10.30pm. Regional specialties and international dishes are on the menu, and we are happy to serve you on our terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  487 reviews

Customer review rating 4.5/5

Marc O. Couples - Confirmed reviews ALL

Helpful and friendly staff

Customer review rating 4.5/5

Ole F. Couples - Confirmed reviews ALL

Great location close to Hauptbahnhof and City Centre. very nice staff and great breakfast.

Customer review rating 3.5/5

Antoine R. Business - Confirmed reviews ALL

Normally I stay at mercure Wittenbergplatz, due to insane high prices (congresses) I tested Potsdam. Not too bad, but needs renovations and noice canceling if rooms are next to the elevators.

Customer review rating 5.0/5

Valerie N. Business - Confirmed reviews ALL

lovely hotel in walking distance from the train station with fantastic views and excellent food

Customer review rating 4.0/5

Paul C. Families - Confirmed reviews ALL

Hotel room was clean and ok for us as it was a base, somewhere to sleep and freshen up. If I had any comments to make it would be a lack of customer service around the bar area and restaurant. We enquired about booking a table for a group of 10 maybe 12 and were told we should have reserved 24 hours before, we took our business elsewhere so the hotel missed the chance to earn some 800+ euros from our group. Bar appears to close randomly and when drinks were requested the bar man said “ no tip, no drinks”, Strange how a hotel can operate in this manner…. Reception staff were very pleasant and helpful. No fridge in the room meant putting bottled water on the air con to keep it cool.

Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our hotel's excellent location and found your room clean and suitable for your needs. We sincerely apologize for the experiences you encountered in the bar and restaurant areas. Your comments regarding the reservation policy and service at the bar are concerning, and we appreciate you bringing them to our attention. It is our intent to provide a welcoming environment, and your feedback will help us address these issues with our team. Kind regards, Mercure Hotel Potsdam City

Other web-users rate our hotel

  • 906 reviews 8.8/10 Location
  • 1,086 reviews 5.3/10 Room
  • 741 reviews 8.2/10 Service
  • 14 reviews 5.7/10 WiFi
  • 677 reviews 8.7/10 Breakfast
  • 540 reviews 2.7/10 Comfort
  • 291 reviews 6.5/10 Cleanliness
  • 191 reviews 5.9/10 Food

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