Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.9/5 4,497 reviews

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Sofitel Legend Metropole Hanoi - Image 1
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Sofitel Legend Metropole Hanoi - Image 4
15 Ngo Quyen Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

Our accommodation(s)

Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.025616, 105.856115

Telephone
Fax +84 24 3826 6920

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  4,497 reviews

TripAdvisor Rating  4.8/5  8,897 reviews

Certificate of excellence 2025

Wonderful !!

TripAdvisor rating 5.0/5

Sherpa28602988583 TripAdvisor review

“What a wonderful experience! Le Club Bar is absolutely worth a visit if you’re looking to enjoy a relaxing afternoon. The staff are professional and incredibly friendly. A special shout-out to Bao — she’s fun, cheerful, and brings such positive energy to the place. The hotel’s history is fascinating, though it’s a bit disappointing that the bunker tour is only available for in-house guests. Still, I’d definitely choose to stay here next time to experience it fully.”

Good mood at Angelina

TripAdvisor rating 5.0/5

santiagovovi TripAdvisor review

Cuando visité Angelina bar de Metropole, equipo de Angelina incluso Señor Viet, Hieu and Señora Thao estuvieron muy amable y cordial por mi. Recomiendo mucho la hora feliz aquí. Gracias equipo de Angelina. When I dropped by Angelina bar in Metropole, Angelina team including Mr.Viet, Mr.Hieu and Ms.Thao were very friendly and warm for me. I highly recommend Happy hour here. Thank you Angelina team.

Excellent hotel with 5 star service

TripAdvisor rating 5.0/5

Dominic B TripAdvisor review

5 nights in a nice suite at the Legend. Service from butler Hugh was friendly and attentive, lounge was great (I mean not that many serve champagne (Drappier) every night, rooms clean and well equipped. Breakfast buffet was good (though Sofitel in Saigon was actually better with more options) and room service food tasty and super low priced for a hotel of this caliber. It leans into its history a lot and we generally prefer more modern properties but the Legend just about pulls off classy without being stuffy. For Hanoi the hotel is undoubtedly super pricey but also one of if not the best in the city. Would definitely return! Highly recommended.

Customer review rating 5.0/5

Peter L. Families - Confirmed reviews ALL

Sofitel Legend Metropole Hanoi was the cornerstone of our time in Hanoi and, quite simply, one of the most thoughtfully run hotels we’ve experienced anywhere. The rooms were comfortable, quiet, and beautifully appointed. They were a welcome sanctuary after full days exploring the city. The hotel itself is a stunning oasis, rich with history and atmosphere, yet perfectly situated for walking to major cultural and historical sites. It truly feels like a calm, elegant refuge in the middle of the city. From the weeks of email coordination before arrival through our departure, the service was consistently calm, precise, and genuinely caring. The reservations team, led by Ms. Phuong Vuong, did an excellent job coordinating our rooms in advance, giving us real peace of mind heading into a busy international trip. There was one small hiccup at check-in, and it was handled immediately and expertly by Tracy, the Front Office Manager. She resolved the issue without hesitation and went further to ensure the rest of our stay was seamless. Her leadership and professionalism clearly set the tone for the entire team. I like to think we are fairly low-maintenance travelers and did not heavily rely on butler services, but knowing that support was always there, without ever feeling overbearing, made a real difference. From bell staff to housekeeping, front desk, food and beverage, concierge, and management, the culture of care at the Metropole is unmistakable. You feel seen, heard, and genuinely looked after. On the concierge side, we had wonderful interactions with Ms. Trinh Nguyen, Ms. Mai Tran, Ms. Hien Hoang, and Mr. Viet Dinh. Once on property, Charlie (Mr. Viet), Hazel, Tuan, and Hui were all exceptional. Attentive without being intrusive, deeply knowledgeable about the city, and incredibly helpful in shaping both hotel-organized activities and our own self-guided exploration of Hanoi. The hotel-organized Ninh Binh / Tam Coc excursion was excellent, and when we experienced a medical issue in a remote village during one excursion, the concierge team stayed in continuous contact with us and the tour provider to ensure we were fully supported. The care and follow-through in that situation were extraordinary. Breakfast also deserves special mention. The breadth and quality were remarkable. Outstanding American, French, and Vietnamese options, fresh fruit, pastries, and warm service made each morning a highlight. Although we had Club Lounge access, the main breakfast service was so exceptional that we chose it every morning. Bao, in particular, elevated the experience and was fantastic each and every morning. We also had wonderful meals at the Bamboo Bar, where the food was genuinely international and consistently excellent across cuisines. The value here is exactly what you hope for at this level. The service execution fully matches the cost. More importantly, the hotel allows you to focus on experiencing Hanoi itself rather than thinking about logistics. In short, Sofitel Legend Metropole Hanoi delivers uncompromising service, warmth, and competence. With Tracy’s team at your service and exceptional experience at nearly every turn, it is an ideal base for anyone who wants to experience Hanoi with confidence, comfort, and care. We will return without hesitation.

Customer review rating 5.0/5

Gene E. D. Friends - Confirmed reviews ALL

The service was very warm and professional, and the hotel is well located

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.