Novotel Sheffield Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,733 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

Our accommodation(s)

Hotel location

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Non contractual photo

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,733 reviews

TripAdvisor Rating  4.0/5  2,096 reviews

Average

TripAdvisor rating 3.0/5

vanouveous TripAdvisor review

On arrival reception not very helpful, very dated Executive Room, paid over £400.00 for 2 nights. Confusion with the signs to make up room, which ended up my partner having to reuse wet towels as he was due a business meeting, so did not have time to contact reception Signs should show make up my room or do not disturb.

Very good location

Customer review rating 4.0/5

Paul Solo - Confirmed reviews ALL

The hotel is extremely well located if staying in Sheffield for the snooker. It is literally around the corner from the theatre, and Sheffield town centre. The rooms are large and the interior of the hotel very pleasant. The breakfasts are also very good value. The only negative comment is I think, based on my room, that the rooms could do with a makeover and some maintenance to sort out wear and tear.

Dear Paul, thank you for your positive review and for choosing Novotel Sheffield Centre. We are delighted to hear that you enjoyed our convenient location, spacious rooms, pleasant interior, and value-for-money breakfasts. Your feedback regarding the maintenance of the rooms is duly noted, and we will look into ways to address this issue. We appreciate your valuable comments and hope to welcome you back in the future. Warm regards, Karen Coy, Rooms Division Manager.

Excellent location

Customer review rating 3.5/5

Wshepherd Families - Confirmed reviews ALL

Location great for shopping and theatre and restaraunts. Nice swimming pool amd steam room.

Dear Wshepherd, thank you for highlighting our excellent location for shopping, theater, and restaurants. We are delighted you enjoyed the swimming pool and steam room facilities. We hope to welcome you back soon. Kind Regards, Karen Coy, Rooms Division Manager.

Disappointed Stay

Customer review rating 2.0/5

Robert K. Solo - Confirmed reviews ALL

On arrival the check in was none welcoming by staff who was not interested in been there, my room was clean, Bed Very hard it was like sleeping on the floor. And distribed sleep with the noise of a fan somewhere in the hotel,

Dear Mr. k., We apologize for the disappointing check-in experience and the inconvenience caused by the noise in your room. We will address these issues internally. Your feedback is valuable to us. Sincerely, Karen Coy, Rooms Division Manager

Good stay

Customer review rating 4.0/5

Diane Families - Confirmed reviews ALL

Check in was seamless and the room was nice clean. My daughter loved using the pool and this area was also clean. On checking out there was a bit of a disagreement with the receptionist who said that I had not paid for breakfast on the arrival day. She would not accept that I paid for breakfast for one day and the other day we went out for breakfast. We had therefore only had one breakfast throughout our stay. It was embarrassing. After a couple of minutes of going back and forth she finally agreed that I had paid for breakfast on arrival and therefore did not owe anything more. I wouldn't have minded but when she was saying that I hadn't paid other guests could hear. We are often in Sheffield as we attend events at Ponds Forge. Whilst this interaction was very annoying, because of the pool, we would stay there again as my daughter loved it.

Dear Diane, We are delighted to hear that you had a good stay with us and that your daughter loved using the pool. We apologize for the inconvenience you faced during check-out regarding the breakfast payment discrepancy. Rest assured that we will address this matter with our reception team to ensure such incidents are avoided in the future. We appreciate your understanding and hope to welcome you back for your future visits to Sheffield. Thank you for choosing Novotel Sheffield Centre. Best regards, Karen Coy, Rooms Division Manager

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Other web-users rate our hotel

  • 1,134 reviews 9.1/10 Location
  • 1,557 reviews 5.9/10 Room
  • 1,339 reviews 8.2/10 Service
  • 13 reviews 4.3/10 WiFi
  • 748 reviews 5.9/10 Comfort
  • 617 reviews 6.2/10 Breakfast
  • 552 reviews 6/10 Cleanliness
  • 389 reviews 5.7/10 Vibe

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