ibis Southampton Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,142 reviews

ibis Southampton Centre - Image 1
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Description

Hotel extras

  • Convenient location close to City and Ocean cruise terminals

  • 5 minutes walk from Southampton Central train station

  • Onsite parking for just £12 a night

  • 24/7 reception

  • Pet-friendly rooms

Our accommodation(s)

Book this hotel
Room 1

Room with 2 single beds. Free WIFI, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Harbour view

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Welcome tray
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Harbour view

Functional and comfortable, ideal for working or relaxing, the ibis room has everything you need: queen-size bed, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Internet and TV with all the best channels.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Welcome tray

Functional and comfortable, perfect for working or relaxing, the ibis room has everything you need: 2 cosy beds, ensuite bathroom, hairdryer, tea/coffee facilities, a big desk, Internet and TV with all the best channels.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Welcome tray

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed.

Max. number of persons
2
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Welcome tray

Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.905441, -1.414061

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 93 rooms
  • 2 rooms for people with reduced mobility
  • 93 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

  • On site
  • Outdoor parking
  • Private
  • 250 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 10 m / 10 ft
  • Parking pricing: 12 GBP 12 GBP Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Electric car recharging units 7 kVA

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

CHARLIES CORNER

People and music, food and drink, coffee and chatter - it all comes together at Charlies Corner. Whether just popping in for a coffee, or spending the evening listening to live music, you can be sure you will be well looked after at Charlies.

Cooking style
International
Chef name
James Bancroft
Classifications & labels
NA
Capacity
32
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks

People and music, food and drink, coffee and chatter - it all comes together at Charlies Corner. Whether just popping in for a coffee, or spending the evening listening to live music, you can be sure you will be well looked after at Charlies.

A laid-back bar in the centre of Southampton. Join us for pints, spirits, wine or soft drinks and take a load off. Our friendly hotel bar is a perfect place for casual drinks during the day or a nightcap before heading back to your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,142 reviews

Customer review rating 3.0/5

James K. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Samantha D. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your wonderful feedback. We would just like to clarify that the car parking facilities are managed and operated by a third-party company. We appreciate your understanding and hope to have the pleasure of welcoming you back to ibis Southampton Centre in the near future. Kind regards, Sakuni ibis Southampton Centre

Customer review rating 5.0/5

Ross B. Couples - Confirmed reviews ALL

Dear Guest, Thank you so much for your lovely feedback. We are delighted to hear that you enjoyed your pre-cruise stay with us and that you were happy with our convenient location, comfortable room and friendly team. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back to ibis Southampton Centre on your next visit. Kind regards, Sakuni , ibis Southampton Centre

Customer review rating 1.5/5

David O. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Chaitanya G. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. we will pass on your comments to the relevant team. Sincerely, Harley Ibis Southampton

Customer review rating 4.0/5

Samantha D. Families - Confirmed reviews ALL

No issues other than the 12.00 parking fee

Dear Guest, Thank you for taking the time to share your wonderful feedback. We would just like to clarify that the car parking facilities are managed and operated by a third-party company. We appreciate your understanding and hope to have the pleasure of welcoming you back to ibis Southampton Centre in the near future. Kind regards, Sakuni ibis Southampton Centre

Customer review rating 5.0/5

Ross B. Couples - Confirmed reviews ALL

See above.

Dear Guest, Thank you so much for your lovely feedback. We are delighted to hear that you enjoyed your pre-cruise stay with us and that you were happy with our convenient location, comfortable room and friendly team. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back to ibis Southampton Centre on your next visit. Kind regards, Sakuni , ibis Southampton Centre

Customer review rating 1.5/5

David O. Families - Confirmed reviews ALL

Dissapointed

Customer review rating 4.5/5

Chaitanya G. Business - Confirmed reviews ALL

Good room , lounge , facilities Very close to shops and restaurants Centre of the city Shower could be better Great breakfast Very friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. we will pass on your comments to the relevant team. Sincerely, Harley Ibis Southampton

Customer review rating 5.0/5

Ibrahim N. Friends - Confirmed reviews ALL

We stayed at Southampton Ibis after our cruise. Perfect location to port and to bus station.

Dear Guest , Thank you for taking time to share your wonderful review. We hope to welcome you again soon !!!! Kind Regards , Sakuni , ibis Southampton Centre

Customer review rating 4.0/5

Emma W. Business - Confirmed reviews ALL

nice to be able to open the window. comfy bed. all clean. mostly quiet night with a bit of noise from the docks. Bath disappointing - didn't fill and water tepid.

Dear Guest, Thank you for your feedback! We’re glad you enjoyed the comfortable bed, cleanliness, and fresh air. We sincerely apologize for the inconvenience with the bath and appreciate you bringing this to our attention. We hope to welcome you again! Sincerely, Sasi Ibis Southampton Centre

Customer review rating 5.0/5

Roderick E. Solo - Confirmed reviews ALL

Ibis at Southampton is a very good hotel for a short break. Southampton is a good centre for visiting other places in the south. Fairly quiet area.

Dear Guest , Thank you for your lovely feedback. We're delighted you enjoyed your stay and found our hotel a convenient base for exploring the South. We hope to welcome you back again soon! Kind Regards , Sakuni , ibis Southampton Centre

Customer review rating 4.5/5

B. B. Business - Confirmed reviews ALL

Lovely warm welcome by the reception team, pleasant and professional. Knowledgeable of the area could not do enough for you. Location is perfect for the cruise terminals and the town.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Southampton Team

Customer review rating 3.5/5

Saleem K. Couples - Confirmed reviews ALL

Was ok. Not happy to have to pay for parking

Dear Guest, Thank you for your feedback. We understand that paying for parking can be frustrating. Unfortunately, the parking facilities do not belong to us and are independently managed, so charges apply for their use. We appreciate your understanding and hope to welcome you back in the future. Kind Regards, Wiki Ibis Team

Customer review rating 5.0/5

Scott P. Friends - Confirmed reviews ALL

Your staff are an asset, really friendly. Looked after us very well.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Southampton Team

Customer review rating 5.0/5

Juliette P. Couples - Confirmed reviews ALL

We stayed 2 nights, merging 2 separate bookings and staying in the same room. Very helpful staff on reception. Clean, comfortable room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, IBIS Southampton Team

Customer review rating 4.5/5

Peter L. Couples - Confirmed reviews ALL

Easy to book, easy to find, helpful staff all in all very pleasurable with no major problems. Having double sockets on each side of the bed for my wife's CPAP ( Continuous Positive Air Pressure) device would have been better than sockets on one side only. Also the shower curtain needs to be longer as the power shower is capable of blowing it out of the bath and spraying water onto the floor. Otherwise very satisfied.

Dear Guest , Thank you for your lovely feedback. We're delighted you enjoyed your stay. We appreciate your comments regarding the bedside sockets and shower curtain and apologize for any inconvenience caused. We hope to welcome you back again soon! Kind Regards , Sakuni , ibis Southampton Centre

Customer review rating 3.5/5

Dale A. Couples - Confirmed reviews ALL

Room was very cold. Told wouldnt get warm until next day. Asked for a blanket and was swiftly provided with blanket along with a small heater. Not ideal for heating to not be working but matter was at least resolved.

Dear Guest, Thank you for your feedback. We sincerely apologies for the inconvenience caused by the heating issue and appreciate your understanding. We’re glad our team could provide a temporary solution and hope to welcome you back for a more comfortable stay. Sincerely, Sasi Ibis Southampton Centre

Customer review rating 5.0/5

Alan P. Couples - Confirmed reviews ALL

Perfect for our needs for our overnight stay prior to our cruise as was an easy 15 minute walk on the flat. Also an ideal location as only a 10 minute flat walk to the main Railway Station. Also near to the City Centre again a very easy walk.

Dear Guest , Thank you for your lovely review\! We’re delighted our location was ideal for your overnight stay before your cruise, with easy access to the station and city centre. We hope to welcome you back again soon !! Kind Regards , Sakuni , ibis Southampton Centre

Customer review rating 5.0/5

Jane Z. Couples - Confirmed reviews ALL

Great location, close to the city centre and port and we booked the port parking for our cruise which was good. Nice that there is a bath in the bathroom, clean, comfortable room and kettle with tea and milk.

Dear Guest, Thank you for the great review of our hotel! We’re delighted you enjoyed our convenient location, clean and comfortable room, and the facilities provided. We hope to welcome you back again soon! Sincerely, Sasi Ibis Team

Customer review rating 4.0/5

Lynn R. Couples - Confirmed reviews ALL

Great hotel would recommend to family and friends, Made you very welcome

Dear Guest, Thank you for your lovely review and recommendation! We’re delighted to hear that our professional team made you feel so welcome during your stay. Your kind words mean a lot to us, and we’re grateful that you would recommend our hotel to your family and friends. We look forward to welcoming you back again soon! Kind Regards, Wiki Ibis Team

Customer review rating 5.0/5

Garima S. Families - Confirmed reviews ALL

It was just an overnight stay. I particularly found the front desk personnel very cooperative and friendly. I appreciated the fact that the hotel front desk had a water dispenser, always filled with fresh water. That meant I did not have to rely on bottled water during my stay. The room had all the basic amenities and it was clean. One of the duvet covers had some marks on it; upon contacting the front desk, it was quickly taken care of. The location is very close to Southampton Central Station in one direction and West Quay Shopping Centre in the other. McDonald's and TGI Fridays are literally on the doorstep—a two-minute walk!

Dear Guest , Thank you for your detailed review\! We’re delighted you enjoyed our friendly service, convenient location, and clean, well-equipped room. We’re glad our team resolved the duvet cover issue promptly and that you appreciated our water dispenser. We hope to welcome you back soon !! Kind Regards , Sakuni , ibis Southampton Centre

Customer review rating 4.0/5

Stephen W. Couples - Confirmed reviews ALL

Staff were excellent we had to extend booking and this was done smoothly. Which was a great relief

Dear Guest , Thank you for your lovely feedback\! We’re delighted our team could make extending your booking a smooth and stress-free experience. We hope to welcome you again soon! Kind Regards , Sakuni ,ibis Southampton Centre

Customer review rating 4.0/5

Denise C. Friends - Confirmed reviews ALL

Checkin good Easy to park but extra cost Room clean Even with heating up room a little chilly. Could have done with thicker quilts. Breakfast satisfactory although some itums not very warm.

Dear Guest , Thank you for your feedback. We’re pleased you found check-in easy and your room clean. We appreciate your comments regarding room temperature, bedding, and breakfast, and will share them with our team to help us improve. We hope to welcome you again soon! Kind Regards , Sakuni , ibis Southampton Centre

Other web-users rate our hotel

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