Novotel Ipswich Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 637 reviews

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Description

Hotel extras

  • Restaurant, bar and Lounge available - non hotel guests welcome!

  • Onsite parking for guests- £7 for 24 hours, EV charger available

  • Green Key Certified

  • Six versatile meeting spaces for events that work

  • Gym onsite

Our accommodation(s)

Hotel location

Novotel Ipswich Centre

Grey Friars Road
IP1 1UP IPSWICH
United Kingdom

GPS:52.05321, 1.152622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

Meetings & Events

Number of Meeting Room
4
Surface of the largest room
207  /  2228.127 sq ft
Maximum seats capacity
220
Maximum capacity for banquets
140
Find out more

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  637 reviews

TripAdvisor Rating  3.9/5  1,236 reviews

Customer review rating 3.5/5

Wing S. C. L. Business - Confirmed reviews ALL

The stay had been good. Room is clean and comfortable enough for a work trip. Staff from restaurant and front desk are all helpful and friend. I felt pity for them when they were trying to get used to new systems, and with limited number of staff.

Dear C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the room comfortable and appreciated our friendly staff. However, we acknowledge the challenges posed by our new systems and the limited staffing. Your understanding during this transition is greatly valued, and we are committed to improving our service. Thank you once again for your insights. Best regards, Susan Feek

Customer review rating 5.0/5

Gary O. Business - Confirmed reviews ALL

Great Hotel central to everything

Dear Gary O., Thank you for your positive feedback. We are delighted to hear that our central location met your needs and contributed to your enjoyable stay. We hope to welcome you back in the future for another great experience. Best regards, Susan Feek

Customer review rating 2.5/5

Fraser O. Solo - Confirmed reviews ALL

Reception staff were amazing. Really disappointed that the bar closed at 11. Got back at 11.05 just to be told by very grumpy staff that it “was shut”

Customer review rating 5.0/5

Peter L. Families - Confirmed reviews ALL

100%. Great staff. Great room. Excellent breakfast

Dear Peter, Thank you for your wonderful feedback. We are delighted to hear that you had an excellent experience with our staff, accommodations, and breakfast offerings. Your satisfaction is our top priority, and we look forward to welcoming you again in the future. Best regards, Susan Feek

Customer review rating 4.0/5

Jorn U. N. Friends - Confirmed reviews ALL

Only problem was upon arrival, which I had informed would be arond 2 am. No one in the reception and time of arriving and doors locked. No one replied the phone. Had to wait 10 minutes until someone opened the door. Poor when I had donw online registration and duly informed my time of arrival. Otherwise everything was fine, as usual.

Dear Jorn, Thank you for sharing your experience with us. We are pleased to hear that you enjoy our location, accommodations, and breakfast offerings. However, I apologize for the inconvenience you encountered during your late arrival. We strive to ensure that our reception is accessible at all times, and your feedback highlights an area for improvement. I have already spoken to my night team regarding this matter. We appreciate your understanding and loyalty, and we look forward to welcoming you back for another enjoyable stay. Best regards, Susan Feek

In partnership with TripAdvisor

Other web-users rate our hotel

  • 375 reviews 8.7/10 Location
  • 573 reviews 8/10 Room
  • 575 reviews 9.3/10 Service
  • 11 reviews 4.6/10 WiFi
  • 285 reviews 9/10 Breakfast
  • 256 reviews 8.3/10 Cleanliness

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