Novotel Ipswich Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 360 reviews

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Description

Hotel extras

  • Restaurant, bar and Lounge available - non hotel guests welcome!

  • Onsite parking for guests- £7 for 24 hours, EV charger available

  • Green Key Certified

  • Six versatile meeting spaces for events that work

  • Gym onsite

Our accommodation(s)

Hotel location

Novotel Ipswich Centre

Grey Friars Road
IP1 1UP IPSWICH
United Kingdom

GPS:52.05321, 1.152622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  360 reviews

TripAdvisor Rating  4.0/5  1,220 reviews

great stay

Customer review rating 4.5/5

Ks Business - Confirmed reviews ALL

great location, modern interior, helpful staff

Dear Kim, We very much appreciate your comments regarding your stay at the Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the rooms and staff. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of them. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Susan Feek General Manager NOVOTEL IPSWICH CENTRE Grey Friars Road, IP1 1UP, Ipswich Tel : +4…00 Email:Su… novotel.com accorhotels.com

Very handy location and friendly service

Customer review rating 4.5/5

Fergus Business - Confirmed reviews ALL

Comfortable room, friendly check in and nice breakfast.

Dear Fergus, We very much appreciate your comments regarding your stay at the Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about rooms and breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of them. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Susan Feek General Manager NOVOTEL IPSWICH CENTRE Grey Friars Road, IP1 1UP, Ipswich Tel : +4…00 Email:Su… novotel.com accorhotels.com

Poor attitude

Customer review rating 3.0/5

Kevin C. Solo - Confirmed reviews ALL

Arrived to find premier league club staying i hotel and rude security guards at entrance to hotel - wouldnt let me into check my bags in until after 10 mins of discussion - then I was told to leave the hotel and dont come back to 3pm - they would not even let me use the hotel toilet On checkout, the staff member checking out was rude - not smiling and asked me no questions other than room number...all done

Dear Kevin, Thank you for taking the time to tell us about your experience at the Novotel Ipswich Centre. I cant apologies enough that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am mortified to hear the way you were treated. I will be taking this matter up with the security company. Its not the way we would ever dream to treat our guests. Please rest assured i will be dealing with this. I cant thank you enough for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susan Feek General Manager NOVOTEL IPSWICH CENTRE Grey Friars Road, IP1 1UP, Ipswich Tel : +4…00 Email:Su… novotel.com accorhotels.com

Good stay

Customer review rating 3.5/5

Mahitosh Business - Confirmed reviews ALL

Hotel was good but I got the farthest room and person didn’t even check what kind of room I need and just allocated the room which required lot of walk with luggage

Dear Mahitosh, We very much appreciate your comments regarding your stay at the Novotel Ipswich Centre. It is always a pleasure to receive feedback. I am truly sorry regarding the allocation of room you were given. I will share your comments with the reception team and follow up. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Susan Feek General Manager NOVOTEL IPSWICH CENTRE Grey Friars Road, IP1 1UP, Ipswich Tel : +4…00 Email:Su… novotel.com accorhotels.com

Great stay

Customer review rating 5.0/5

Lynda M. Couples - Confirmed reviews ALL

Location was great for walking to shops and eveings out. Room was very comfortable, breakfast was exceptional, calm and every station was full all the time, hot and cold food. Bar in evening was well run and parking was a good discount for the residents. Overall a great couple of days and now my go to when staying in Ipswich.

Dear Lynda, We very much appreciate your lovely comments regarding your stay at the Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the rooms and breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of them. Thank you again for sharing your experience, and we look forward to hopefully welcoming you back very soon. Sincerely, Susan Feek General Manager NOVOTEL IPSWICH CENTRE Grey Friars Road, IP1 1UP, Ipswich Tel : +4…00 Email:Su… novotel.com accorhotels.com

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Other web-users rate our hotel

  • 203 reviews 8.7/10 Location
  • 331 reviews 8.4/10 Room
  • 307 reviews 9.5/10 Service
  • 149 reviews 9.5/10 Breakfast
  • 142 reviews 8.5/10 Cleanliness
  • 61 reviews 9.5/10 Vibe

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