ibis Gent Centrum St Baafs Kathedraal 3 stars

Customer review rating (ALL Rating) 4.5/5 1,244 reviews

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Description

Hotel extras

  • In the heart of the historical centre

  • Many sights within walking distance

  • Online check-in and fast check-out

  • All-you-can-eat breakfast buffet served every morning

  • Enjoy a local beer or snack in the hotel bar

Our accommodation(s)

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Hotel location

ibis Gent Centrum St Baafs Kathedraal

Limburgstraat 2
9000 GENT
Belgium

GPS:51.052975, 3.726028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

IBIS GENT ST BAAFS

Snack bar open 7AM until midnight offering views of the St Baafs Kathedraal and the Belfort Tower. A large selection of beers and Belgian specialties are served, as well as local products. Free Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,244 reviews

TripAdvisor Rating  4.0/5  1,609 reviews

Certificate of excellence 2023

Enjoyable christmas break

Customer review rating 4.5/5

Andrew W. Couples - Confirmed reviews ALL

Having stayed on several occasions, we enjoyed our stay again. It is a well located hotel, especially well placed for the christmas markets. Staff are friendly, helpful and polite and the rooms, though basic are clean and comfortable. The bathrooms have a good shower.

Dear Andrew, Thank you very much for this kind review of your recent stay. It is wonderful to hear that your stay with us was enjoyable. We are delighted that you appreciated the convenient location of our hotel, right in the heart of Ghent's vibrant city center with the Saint Bavo Cathedral and Christmas markets just a stone's throw away. Our team takes great pride in providing a friendly, helpful service, and we are pleased to know that we met your expectations. It's also great to hear that you found our rooms to be clean and comfortable, complete with our Sweet Beds and a well-equipped shower to enhance your stay. We truly value your Classic status with ALL - Accor Live Limitless and look forward to offering you even more unique benefits and great experiences during your future stays. We look forward to seeing you again soon. Best regards, Carolina De Bruycker, General Manager

Good stay

Customer review rating 4.0/5

George Business - Confirmed reviews ALL

Friendly staff, decent food/drinks and breakfast. Room was a little small. Face towel would have been nice too. But all is good. Great location also.

Dear George, Thank you for taking the time to share your review. We are delighted that you appreciated the hospitality of our staff and the quality of our food and beverage offerings. It's gratifying to know that our breakfast selection contributed positively to your stay. However, we understand that you found the room dimensions more compact than expected. Our standard rooms are thoughtfully designed for coziness and efficiency, with hardwood floors and modern furnishings to optimize the space. We regret any inconvenience you may have felt. Regarding the face towel, we always strive to provide all necessary amenities and apologize that this item was not up to your expectations. Nonetheless, we take pride in our prime location, with the historical Saint Bavo Cathedral and Square right at our doorstep, offering easy access to Ghent's many attractions. We trust this allowed you to fully immerse in the vibrant culture and charm of the city. We hope we will have the opportunity to see you again in the future. Best regards, Carolina De Bruycker, General Manager

Well located and excellent team particularly those in the breakfast and bar area

Customer review rating 4.5/5

F R. Friends - Confirmed reviews ALL

Excellent team particularly those in the breakfast and bar area. Well located, clean and great value for money

Dear R., We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear about your positive experience at our hotel. We are delighted that you appreciated the strategic location, our commitment to cleanliness, the dedication of our team, especially those in the breakfast and bar area, and the excellent value we strive to provide. Our prime location in the heart of Ghent's city center makes exploring the historical sights a breeze, and we're glad this contributed to your stay. We take great pride in maintaining a high standard of cleanliness for the comfort and well-being of our guests, and it's heartening to know that this was evident during your visit. Our team is dedicated to ensuring a welcoming and pleasant experience for all our guests, and we're pleased that their efforts have not gone unnoticed. Offering great value for money is fundamental to us, and we're thrilled to learn that you found our services and amenities met your expectations. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Carolina De Bruycker, General Manager

Well located - although very noisy.

Customer review rating 2.0/5

Ruth Friends - Confirmed reviews ALL

The receptionist was beyond rude. She denied we had booked parking - and said we should have received an email confirming this. Without knowing that in advance - how could I have followed it up? She was also very abrupt when we left - no "Have a safe journey" or "We hope you've enjoyed staying with us." In fact, no polite comments at all. The hotel is brilliantly situated in the centre of town - but the Christmas market went on until past midnight, the first tram started at 5am and the street cleaners arrived at 6am so don't expect a good night's sleep.

Dear Ruth, Thank you for your feedback, We are pleased that our hotel's location was ideal for your visit to Ghent, placing you in the heart of the city's historical center with the Saint Bavo Cathedral and the vibrant Christmas market right at your doorstep. Nonetheless, we deeply regret to hear about the challenges you encountered with parking and the level of service you received upon arrival and departure. Please accept our apologies for any inconvenience this may have caused. We understand the importance of a warm welcome and a smooth parking experience. For future visits, we do offer limited parking spaces that can be reserved in advance, and we also assist with registration for the low emission zone. Moreover, we aim to provide peaceful rest for our guests, and we are sorry to hear that the festive activities in the city disrupted your sleep. Our rooms are equipped with soundproofing and earplugs are available upon request for a more serene experience. Finally, we are glad you found the booking process straightforward and easy. We appreciate your loyalty as a member of ALL - Accor Live Limitless, and we hope to have the opportunity to provide you with the exclusive benefits and great experiences that come with our program during your next stay. We hope to welcome you again in the future. Best wishes, Carolina De Bruycker, General Manager

Great location next to the cathedral

Customer review rating 5.0/5

C L. Couples - Confirmed reviews ALL

We found the hotel to be excellent. The staff were most helpful in giving us details of the area , recommending local restaurants and ordering taxis. The room was clean and tidy and the bed was one of the most comfortable we have experienced. And in the winter weather it was delightful to return to the warmth after visiting the sights in very quick time

Dear Guest, Thank you very much for this kind review of your recent stay. We're truly gratified to hear of your positive experiences at ibis Gent Centrum St-Baafs Kathedraal. We are delighted that you appreciated the helpfulness of our staff, the tidiness of your room, and the comfort of our Sweet Beds, designed to provide a restful night's sleep. We understand how important a warm and welcoming room is, especially during the winter season, and we're pleased to have provided you with a cozy retreat after your days out exploring. However, we regret to hear that our breakfast selection did not entirely meet your expectations. We value your feedback and will take it into consideration as we strive to enhance our breakfast offerings for all our guests. Nonetheless, the prime location of our hotel right next to the Saint Bavo Cathedral certainly makes for an unforgettable stay, with many sights within a short walking distance. It's wonderful to know that this contributed positively to your time in Ghent. We look forward to seeing you again soon. Best regards, Carolina De Bruycker, General Manager

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