Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 4.0/5 1,187 reviews

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3 Park Home Avenue, North York, M2N 6L3 TORONTO, Canada

Description

Hotel extras

  • Secure paid underground parking garage with a 6.1ft/1.8m height clearance. EV charging station

  • Book meeting spaces for any occasion. Email dos@novotelnorthyork.com

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

Our accommodation(s)

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Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Telephone
Fax +1 416-733-3403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,187 reviews

Customer review rating 5.0/5

Dennis N. Business - Confirmed reviews ALL

Very friendly staff; comfortable and functional room

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Customer review rating 4.0/5

Marie-france P. Families - Confirmed reviews ALL

The staff the reception was nice and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Customer review rating 2.0/5

Christal C. Couples - Confirmed reviews ALL

Room was nice enough, although entirely too hot. Was uncomfortable. Scent being sprayed in main lobby was also way too strong.

Dear Christal, Thank you for your feedback. We’re glad to hear you found the room comfortable overall, though we’re sorry to learn that the temperature made your stay uncomfortable. We understand how important a well-regulated room environment is and will look into this with our team. We also appreciate your comments regarding the scent in the lobby. Your feedback has been shared, as we aim to maintain a pleasant atmosphere without it being overwhelming. We hope to have the opportunity to provide you with a more comfortable experience in the future. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Customer review rating 1.5/5

Tanvi A. Couples - Confirmed reviews ALL

Reception was rude and defensive when they made a mistake regarding parking charges

Dear Guest, Thank you for sharing your feedback regarding your stay with us. I am very sorry that your interaction with our reception team regarding parking charges was handled poorly and came across as rude or defensive. This is not the level of service we aim to provide, and I sincerely apologize for the frustration this caused. Your experience has been shared with our Front Desk management to ensure all staff handle billing issues with professionalism, patience, and courtesy. We truly value your feedback, as it helps us improve our guest service, and I hope you will consider giving us another opportunity to provide the welcoming and respectful experience you deserve. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York

Customer review rating 4.5/5

Paul S. Families - Confirmed reviews ALL

Accommodated are hockey families well.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Other web-users rate our hotel

  • 710 reviews 8.8/10 Location
  • 1,041 reviews 5.8/10 Room
  • 779 reviews 7.6/10 Service
  • 27 reviews 3.7/10 WiFi
  • 481 reviews 4.6/10 Comfort
  • 426 reviews 7.3/10 Cleanliness
  • 236 reviews 5.5/10 Value
  • 133 reviews 6.4/10 Breakfast

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