Grand Hotel Bregenz - MGallery

Grand Hotel Bregenz - MGallery

Customer review rating (ALL Rating) 4.6/5 1,113 reviews

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Description

Hotel extras

  • Perfect location for your casino and festival visit

  • Ideal accessibility by public transport

  • Outdoor terrace and conservatory with comfortable fireplace

  • ALLSAFE-certified hotel

  • Put on your running shoes and start running

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Grand Hotel Bregenz - MGallery

Platz Der Wiener Symphoniker 2
6900 BREGENZ
Austria

Telephone +43 5574 461000

  • By plane

    Friedrichshafen Airport At 40km / 24 miles

  • By plane

    St. Gallen-Altenrhein Airport At 20km / 12 miles - Shuttle paying

  • By plane

    Zurich Airport At 120km / 74 miles

  • By car

    BREGENZ At 0km / 0 miles

  • By train

    BREGENZ BANHOF At 0km / 0 miles

  • By train

    HAUPTBAHNHOF At 0km / 0 miles

GPS:47.50306, 9.738

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DIVVY

Our DIVVY Restaurant is dedicated to fine French "Art de Vivre". Enjoy excellent food made from the best local and French ingredients, created by award-winning chef Frederic Vardon & his dedicated team.

Our accommodation(s)

Choose from the following categories: our comfortable Classic rooms, Executive rooms on the park side with balcony or our Suites and Junior suites with more feel-good experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,113 reviews

TripAdvisor Rating  4.0/5  214 reviews

Certificate of excellence 2022

Very comphy beds

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We really enjoy beds. super comfortable and soft

Dear Ilvija B., We very much appreciate your comments regarding your stay at the Grand Hotel Bregenz - MGallery. We will talk with our FnB manager to improve the quality of the capuccino ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mateo Rodriguez - Guest Relation Agent

Great location, nice hotel

Customer review rating 4.5/5

Stephan Couples - Confirmed reviews ALL

Spent a long weekend in Bregenz at MGallery. The location of the hotel is nice, very close to Seebühne and next to the Casino. Rooms, Spa and all other facilities have recently been modernized and are in great condition! Really enjoyed the sauna. Nice breakfast. Only improvements I see would be a better/more reliable service to refill the mini-bar in the room, which was only done after requested at front desk on two days. Additionally the trolleys with dirty towels and bed linen should not be visible on third floor throughout the whole day or at night. They should be somewhere were guests don't see them.

Dear Sir H., We very much appreciate your comments regarding your stay at the Grand Hotel Bregenz - MGallery. I would like to apologize that the balcony of your room was not clean during your stay, I will also communicate your remark about the housekeeping troleys with our manager to see if we can avoid this in the future It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards vom Bodensee, Mateo Rodriguez - Guest Relation Agent

Well located

Customer review rating 4.0/5

Benita A. P. Couples - Confirmed reviews ALL

Booked as attending an athletics competition in goetzis. Really pleased with the location, so close to the train station and the lake, but also peaceful. Breakfast was great. Staff all very helpful. Little touches like guest umbrellas appreciated. Balcony on the room was good. Could have done with some more storage space for clothes, and also some hooks for coats etc in the room. Shower was fabulous and really easy to operate. Good help with restaurant recommendations.

Dear Mrs Lapthorn, We very much appreciate your comments regarding your stay at the Grand Hotel Bregenz - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to see that you liked the ecological ideas that we put in place in our establishement, and just for information we are now applying dispensors for the soap ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mateo Rodriguez - Guest Relation Agent

Not so clean hotel

Customer review rating 2.5/5

Horst K. Couples - Confirmed reviews ALL

We stayed 4 nights at this hotel, on 2 days our room was only made up after we asked for it, on the second time they just straighten the beds, we had to ask for towels and even for tissue on separate occasions even than the shower was not cleaned. The manager offered us a coffee while waiting for the room, when this was served to us, the person who served it made clear it was a gift from himself. We stayed there 2 before when it was a Mercure not again. The only thing Grand about this place is the Price.

Dear Sir K., Thank you for taking the time to tell us about your experience at the Grand Hotel Bregenz - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. So we will for example talk about your experience with the Housekeeping Manager so it won´t happen in the future We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards, Mateo Rodriguez - Guest Relation Agent

Pleasant hotel

Customer review rating 3.5/5

Leander Couples - Confirmed reviews ALL

Very pleasant hotel but seemed to be let down by lack of staff. The room was not ready at the 3.00pm check in time and had to wait until around 3.40. There seemed to be a lack of reception staff. In the room the bed was very poorly made. In the bar we asked for drink menus and was advised our order would be taken at the table. After waiting quite a long period in a pretty empty bar, I stood and looked over and pretty sure I was seen. Waited again only to give up and go to the bar ourselves. Not the best service. We were also told that our room would not be cleaned unless we asked for it and if we chose not to then they would instead donate the money to charity although I wondered if this was more about not having enough staff to clean the room. The whole experience could have been better.

Dear Mrs M., We very much appreciate your comments regarding your stay at the Grand Hotel Bregenz - MGallery. It is always good to receive this kind of feedback so it can help to improve ourselves. I will share your comments with our team and our managers to be sure that this wouldn't happen in the future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mateo Rodriguez - Guest Relation Agent

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