Grand Hotel Bregenz - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 1,914 reviews

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Platz Der Wiener Symphoniker 2, 6900 BREGENZ, Austria

Description

Hotel extras

  • Perfect location for your casino and festival visit

  • Ideal accessibility by public transport

  • Outdoor terrace and conservatory with comfortable fireplace

  • Put on your running shoes and start running

Our accommodation(s)

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Hotel location

Grand Hotel Bregenz - MGallery Collection

Platz Der Wiener Symphoniker 2
6900 BREGENZ
Austria

GPS:47.50306, 9.738

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DIVVY

Our DIVVY restaurant is dedicated to the fine French "Art de Vivre". Enjoy excellent food made from the best regional and French ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,914 reviews

TripAdvisor Rating  4.1/5  323 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Adriano G. Business - Confirmed reviews ALL

A nice hotel, great rooms, small but good gym, small pool and wellness area - perfect for winding down after a busy day. In the morning a superb breakfast awaits you. Check-in took a while due to high amount of people arriving at the same time.

Dear Adriano G., Thank you for your positive feedback regarding your recent stay at Grand Hotel Bregenz - MGallery Collection. We are delighted to hear that you enjoyed our accommodations, breakfast offerings, and wellness facilities. We apologize for the delay you experienced during check-in due to high volume. We appreciate your understanding and hope to welcome you back for another enjoyable visit in the future. Best Regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator

Customer review rating 5.0/5

Devang P. Families - Confirmed reviews ALL

Very close to the train station and the lake

Dear Devang P., Thank you for your kind words regarding our central location. We are pleased to know that our proximity to the train station and the lake contributed positively to your experience. We look forward to welcoming you back in the future. Best Regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator

Customer review rating 4.0/5

Knut V. Families - Confirmed reviews ALL

Stayed with family for three nights, for the 3-Länder-Marathon. Great location for the event, as the hotel is close to the finish line, the train station and the convention centre for the BIB pick-up. Clean and quiet. Nice swimming pool and sauna which came handy after the marathon :-)

Dear Knut V., Thank you for your positive feedback regarding your recent stay at Grand Hotel Bregenz - MGallery Collection. We are delighted to hear that our location was convenient for the Sparkasse marathon and that you enjoyed our amenities, including the swimming pool and sauna. It is always rewarding to know that our guests have a pleasant experience while staying with us. Best regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator

Customer review rating 4.5/5

Raf V. Business - Confirmed reviews ALL

Great location and spacious paking Very helpfull staff Very cosy rooms Great breakfast

Dear Raf V., Thank you for taking the time to share your positive experience at Grand Hotel Bregenz - MGallery Collection. We are delighted to hear that you enjoyed our location, spacious parking, and the breakfast offerings. Your kind words about our staff and rooms are greatly appreciated. Best Regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator

Customer review rating 3.0/5

Allan H. Families - Confirmed reviews ALL

There are plenty of good things to say, like the comfy beds, the huge TV mounted corrected and the terrific breakfast. The location is pretty good, although a bit noisy, but not a problem. Many details in the room have been handled with love and attention. There is a bottle opener, shoe horn, nail file and the safe is mounted in a back-friendly height. Very nice, but has the management actually tried staying in one of the rooms? Like on a rainy day, where there is little to do outside. The first thing missing is a proper wastebasket, like every other hotel in the world. The one in the bathroom is too tiny for a whole day, two people. The second problem is the reading lights at the sides of the bed - useless for reading. Then there is the shower in the bathtub, which is difficult to use at one has a tendency to stand at the drain cap, but okay, this is a minor inconvenience. The toilet paper is thin quality, not really what I had expected. The mini bar feels absolutely silly, as there is nothing in it. Two different beers - we would have to share a bottle of beer. No whisky, no vodka, no anything. It would be a lot more preferable to have an empty fridge and a vending machine for the entire floor. The furniture is also unpractical. There is room enough for two chairs, but only one is present. It is a Twin room so many we would both like to sit. The small table is pretty to look at, but as it is made of solid steel, it is heavy. Because the reading lights were bad, we had to move the table and chair to get better lights from the window. The coffee in the room is standard instant, but the tea is very high quality. Such a shame, that the tiny cups are not suitable - should have been mugs. Not the end of the world, but just an example of lack of love and attention to detail. Now, the one thing that breaks the good experience is your charity donation scheme where you try to get the guests to omit cleaning. While this sounds good on paper, it is not, as you are in effect trying to get rid of the staff. The staff doesn't care and you have no management looking them over their shoulder. Twice we got a chipped glass/cup in the room. Once one of the glasses were left dirty. Once the staff abducted our keycard. The "please clean the room" sign was ignored. Instead of prioritising the ones with the sign, the staff just cleaned in whatever order, so it wasn't clean after we came home by 15:00 (gone for three hours). Speaking of chips in the glasses, try inspecting the juice glasses at breakfast. We managed to get cracked glasses twice and chipped more than five times.

Dear Allan H., Thank you for taking the time to share your feedback regarding your recent stay at Grand Hotel Bregenz - MGallery Collection. We appreciate your compliments on our comfortable beds, impressive breakfast, and attention to detail in certain room amenities. However, I am truly sorry to learn about the inconveniences you experienced during your stay. Your comments concerning the wastebasket size, reading lights, and the mini bar offerings have been noted. We strive to provide a comfortable and enjoyable atmosphere for all our guests, and your insights will be valuable in our ongoing efforts to improve. Furthermore, I apologize for the issues you encountered with housekeeping, including the management of your cleaning requests and the condition of glassware at breakfast. We will review our operational procedures to ensure that we maintain the high standards expected by our guests. Thank you once again for your constructive feedback, and we hope to have the opportunity to welcome you back in the future. Kind Regards, Ahmad Al Assaf - Guest Relation & Experience Coordinator

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Other web-users rate our hotel

  • 780 reviews 9.4/10 Location
  • 1,029 reviews 7.5/10 Room
  • 998 reviews 8.4/10 Service
  • 730 reviews 9.6/10 Breakfast
  • 369 reviews 6.7/10 Cleanliness
  • 270 reviews 6.3/10 Food
  • 185 reviews 4.3/10 Value
  • 170 reviews 5.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.