Grand Hotel Bregenz - MGallery

Customer review rating (ALL Rating) 4.6/5 1,648 reviews

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Grand Hotel Bregenz - MGallery - Image 1
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Platz Der Wiener Symphoniker 2, 6900 BREGENZ, Austria

Description

Hotel extras

  • Perfect location for your casino and festival visit

  • Ideal accessibility by public transport

  • Outdoor terrace and conservatory with comfortable fireplace

  • Put on your running shoes and start running

Our accommodation(s)

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Hotel location

Grand Hotel Bregenz - MGallery

Platz Der Wiener Symphoniker 2
6900 BREGENZ
Austria

GPS:47.50306, 9.738

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DIVVY

Our DIVVY Restaurant is dedicated to fine French Art de Vivre. Enjoy excellent food made from the best local and French ingredients, created by award-winning chef Frederic Vardon and his dedicated team.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,648 reviews

TripAdvisor Rating  4.0/5  299 reviews

Certificate of excellence 2024

Staff

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

1. I asked during check-out for an invoice. The clerk was not able to issue one and he promised me to send via email on the same day. Three days have passed, several messages send, 4 pine calls and I still don’t have the invoice. There is zero reaction to my messages and phone calls 2.

Dear Andrzej M., Thank you for your feedback, and we sincerely apologize for the delay in sending your invoice. We understand your frustration and have now sent the adjusted invoice to your email as of yesterday. Please let us know if you encounter any further issues, and we will address them immediately. Thank you for your patience. Sincerely, Cedric Schiller - A. General Manager

Nice Hotel

TripAdvisor rating 5.0/5

981millie TripAdvisor review

Stayed at this hotel for one night with my tour, Gate1/Discovery Tours. Rooms had bathrobe and slippers. Bed was comfortable and so were the feather pillows. Dinner at restaurant was very good. Breakfast buffet had a good variety of choices and eggs can be ordered. Room 228 - nice size room, king bed, very quiet Casino next door.

Dear Guest, Thank you for your review! We're glad to hear you enjoyed your stay, especially the comfortable room and delicious meals. It’s great that you found the bed and pillows cozy and appreciated the quiet atmosphere. We hope to welcome you back again soon! Cedric Schiller - A. General Manager

Well located

Customer review rating 4.5/5

Glc Couples - Confirmed reviews ALL

Convenient location near train station Lake nearby and town within walking distance

Dear Mr Goh L., We very much appreciate your comments regarding your stay at the Grand Hotel Bregenz - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Schiller - A. General Manager

No lake view but modern, clean, & convenient to train

TripAdvisor rating 4.0/5

797denisr Couples - TripAdvisor review

Two years ago, I wrote a pretty scathing review of this hotel on this site because it was listed as having a lake view, but there are no rooms with lake views. They still don't have any lake views, but they've updated their site to remove the descriptive language that said it did. With my expectations tempered, I still booked again because of the hotel's modern style & its' convenient yet quiet location next to the train station from which I arrived. This time, I booked an executive room (top floor with balcony overlooking the park-like setting & the Festspielhaus). While the room was nice, I wouldn't book it again as the rate was much higher for very little added benefit; a standard room would be sufficient for my needs. I also booked breakfast which was convenient (there are extremely few places for breakfast provisions nearby), & breakfast was OK but nothing special for the price; you're paying for convenience. Note that hotel rates seem to increase significantly on those summer nights when there are musical performances next door at the Festspielhaus or outdoors at the adjacent theater. Nevertheless, given the lack of other nearby accommodations, I'd stay here again when visiting the lovely Bregenz sea.

Dear Guest, Thank you for sharing your feedback with us and for giving us another chance after your initial stay. We appreciate your understanding regarding the change in our website description and your decision to return despite the absence of lake views. We're glad to hear that you enjoyed our hotel's modern style and convenient location next to the train station, as well as the executive room with a balcony. We take note of your comments regarding the value of the executive room and breakfast, and we'll use them to improve our offerings and pricing. We hope to welcome you back on your next visit to Bregenz and make your stay even more enjoyable. Best regards Cedric Schiller - A. General Manager

Enjoyable stay

Customer review rating 4.5/5

Mark A. C. Couples - Confirmed reviews ALL

This hotel is well located right next to the Bregenz train station a. a stone’s throw from the Seebühne a. lake. We received a warm welcome at check-in a. from the manager as he walked by. The bed in our executive room was very comfortable a. enabled us to get a great night’s sleep. Our room a. the hotel were clean a. well maintained. We had breakfast at the hotel on our last day a. nothing was too much trouble for the lovely woman with the dark hair who was always attentive a. friendly. She did a great job in managing the younger staff who were also friendly a. eager to please.

Dear Mark a. C., Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the hotel's location, your comfortable room, a. the attentive service from our team. We’ll be sure to pass on your compliments to the staff member who made your breakfast experience special. We look forward to welcoming you back in the future. Best regards, Yazan Jarbou Guest Relation Supervisor Grand Hotel Bregenz MGallery

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Other web-users rate our hotel

  • 864 reviews 9.3/10 Location
  • 1,156 reviews 7.5/10 Room
  • 1,118 reviews 8.5/10 Service
  • 16 reviews 7.1/10 WiFi
  • 764 reviews 9.3/10 Breakfast
  • 552 reviews 7.1/10 Comfort
  • 396 reviews 6.7/10 Cleanliness
  • 208 reviews 6.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.