ibis Paris Montmartre 18ème Hotel 3 stars

I excepted little bit more for the price. Room was small and airconditinary didn't work so well. Beoucse of covid we had very small choice of breakfast. You should do it better, but in the ened i was ok with it becouse i eat only sweet breakfast.

Mixed level of service. Some staff were excellent, like the lady who checked us in, others not so good. Rooms were clean and tidy. It’s a shame Covid effected the experience, breakfasts weren’t the same, messy to eat in your room with children for a few days. Plus it ruined the usual continental breakfast. I can’t see why breakfasts can’t be booked to guarantee social distancing. Obviously the bar was closed which was also a shame.

Very good for a base camp. Room was right size. View was pleasant

Good, clean and nice place

I had booked to stay in a different Ibis hotel but due to the current circumstances I was moved to this one. On arrival there was confusion around if I had to pay or not, I’d paid my hotel costs in full in December. I’d booked a room with a double bed and single bed for my son and I along with breakfast. My booking should have been the same. I was told no breakfast was included. Eventually this was sorted too. I got to the room to discover it did in fact have a double and single bed. But the single was folded up and locked to the wall. We’d arrived late due to flight changes and were hungry so decided to ignore this and just get on with it. The next morning when showering I noticed there was no ventilation in the bathroom to get steam out, which explained why the wall had mould on it. The toilet pan was also broken with a huge piece missing. We went for breakfast. Only one breakfast was included. My son wasn’t to eat it seemed. This lead to a daily task of explaining we both had breakfast booked. When getting ready to go out for the day I asked at reception to speak with a manager. I’d made a booking and hadn’t gotten what I’d actually paid for. No manager was available, a recurring theme. The rest of the stay continued in the same vein. Having to explain daily that we both had breakfast, a room steamed up because of no ventilation and unable to speak to a manager on three occasions. I’m glad we got to visit Paris again despite how poor this hotel is. Apart from the issues we had, overall the hotel is very dated and not that clean. I understand COVID could have an impact on this, but basic cleanliness in the corridors was poor.. There’s one ironing room, on the ground floor next to the lifts. For a hotel this size there should be more than one ironing room. Customers shouldn’t have to travel to the main reception of the hotel to iron clothes. The staff did their best given difficult circumstances though and were great with my son Overall I wouldn’t stay here. The location is great but if you can pay a little more and stay somewhere else. I considered it during that first night but the cost of booking a last minute hotel in Paris was extortionate. And I didn’t know I’d never be able to speak to a manager either.

Very comfortable

Not a typical stay because of the impact of the coronavirus lockdown on Sunday and Monday. This was no fault of the hotel staff who were having to cope with unprecedented circumstances. I shall use the hotel again as I have many times in the past.

Great location near Moulin rouge metro and great bus service straight down to the louvre friendly and helpful staff would stay here again

Room 642 was awful. Bed hurt our backs, the toilet clogged up, the drain to the shower didn’t drain well.

* Room has a very bad view on a cemetery. * The kids in the nearby school are very noisy and I couldn't sleep or nap from 7 am to 6 pm. * No kettle, tea or coffee. * Furniture is outdated and creaking. * The airconditioning was not working.

It didn't bless my mind but it was a good stay for 3 nights. Any longer and I would be looking at somewhere less basic. At 140 euro a night I wasn't expecting much but at least a kettle to make some tea and coffee would have been nice. I had to go to the bar to get a cup of tea which came from the machine and had to pay 2.50 euro. Overall it's not too bad, it's clean and well located. Reception on the first day could have been friendlier... The check-in process felt very routine, no welcoming smile or information. I had to ask about breakfast hrs etc.

Good times, but the room is without mini fridge

It was excellent:) the hotel staff were just amazing:) very helpful, gave great tips on restaurants:) breakfast was excellent:)

Have stayed there numerous times the past few years and it has always been a pleasure. Clean great location very helpful and friendly staff always, would totally recommend to others and have.

basic services , hotel very well located