ibis Paris Montmartre Sacré-Coeur 3 stars

Customer review rating (ALL Rating) 4.3/5 2,866 reviews

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5, rue Caulaincourt, 75018 PARIS, France

Description

Hotel extras

  • All-you-can-eat breakfast buffet, sweet and savoury

  • Bar with cocktails, wines and pizzas

  • 219 yards from the Moulin Rouge

  • A 10-minute walk from the Sacré-Coeur

  • Paid undercover car park

Our accommodation(s)

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Hotel location

ibis Paris Montmartre Sacré-Coeur

5, rue Caulaincourt
75018 PARIS
France

GPS:48.885178, 2.330164

Telephone
Fax +33 1 55 30 19 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Need a break from the hustle and bustle of Paris? Enjoy some downtime at our bar's inviting setting. Enjoy a gourmet pizza with a soft drink, glass of wine or cocktail in a bar at the base of Montmartre.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,866 reviews

Customer review rating 5.0/5

John S. Friends - Confirmed reviews ALL

Very accommodating staff, very helpful.

Dear Mr. S, Thank you very much for your perfect rating. We are delighted that you appreciated our location as well as the helpfulness and flexibility of our team. Your kind words are a great encouragement for all of us. We hope to welcome you again very soon in Paris. Célestin – Quality Manager

Customer review rating 2.0/5

Paul D. S. Business - Confirmed reviews ALL

When I booked on-line through ibis website I was not informed that there was works in the hotel, some drilling and a ladder just infront the window and that was going to be my view. But after complaining I got another room without the ladder but drilling that went on till 7pm and the only thing they proposed for the noise was an ear plugs

Dear guest, Thank you for sharing your experience. We are truly sorry that you were not sufficiently informed about the renovation works before your arrival. The hotel is currently undergoing refurbishment, which may unfortunately cause drilling noise during the day. We understand that this impacted your stay, especially with the initial room facing the works. We regret that the solution offered did not fully meet your expectations, even though a room change was arranged. Your feedback is important and will help us improve how we communicate about ongoing works and manage such situations. We hope to have the opportunity to welcome you again once the renovations are completed, in a quieter and more pleasant environment. Célestin – Quality Manager

Customer review rating 4.5/5

Raphaella Y. Couples - Confirmed reviews ALL

Thank you for the stay the hotel was perfect for us and we got the room at 11.30 so that helped a lot with our planning thank you ! Everyone was so super kind (just my drink voucher was not given and there was no tea and coffee in the room )

Dear Ms. Y, Thank you very much for your wonderful review. We are delighted that the location suited you perfectly and that being able to access your room earlier helped with your planning. It is also a pleasure to read that you found our team kind and welcoming. We are sorry that your welcome drink voucher was not given and that there was no tea or coffee in the room. Regarding the voucher, this should indeed have been provided if included in your booking, and we apologise for this oversight. As for the in-room facilities, kettles are not part of our standard equipment, but hot drinks are available in our common areas. We hope to have the pleasure of welcoming you again very soon. Célestin – Quality Manager

Customer review rating 0.5/5

Matthew M. Couples - Confirmed reviews ALL

This is possibly the worst hotel experience I have ever had. We were put in room 339 and I woke up in the night to find myself being munched on by three bed bugs. My partner was also being bitten. I went to reception and we were moved to room 311. The bed bug experience essentially ruined the entire weekend because we were living in paranoia thereafter. We had to keep our clothing in the bathroom just in case we had brought any bed bugs over when we moved from room 339. There was also construction work taking place in the hotel - it couldn't really have been much louder. We like to leave the hotel early return for a nap around 16:00 before going for dinner. This was impossible, such was the noise of the construction work. Constant drilling until 19:00. I would very much like a refund, or a partial one at the very least.

Customer review rating 4.0/5

Murphy M. Friends - Confirmed reviews ALL

Good location, clean and comfortable.

Dear Ms. M, Thank you very much for your positive feedback. We are pleased to know that you enjoyed our convenient location and that the cleanliness and comfort of the hotel contributed to a pleasant stay. We would be delighted to welcome you again during your next stay in Paris. Célestin – Quality Manage

Other web-users rate our hotel

  • 1,616 reviews 9.6/10 Location
  • 1,940 reviews 5.1/10 Room
  • 1,336 reviews 8.9/10 Service
  • 24 reviews 6.3/10 WiFi
  • 794 reviews 7.5/10 Breakfast
  • 677 reviews 8.1/10 Cleanliness
  • 303 reviews 4.4/10 Vibe
  • 164 reviews 5.3/10 Food

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