ibis Paris Montmartre 18ème Hotel 3 stars

As soon as I arrived I was told that there won't be room service, meaning you have to clean behind yourself, go down to ground floor to get new towels and stuff like that (where basically usually you go to a hotel so you don't have to do such things other wise you'd book an apartment... Which will be cheaper and better equipped) I understand that these precautions were made for the covid-19 but if that's the case then the price should've dropped like hell but it didnt... The hotel is kinda really far from anything touristy other than Sacre-Coeur but it's inside Paris so it's well connected with metros and buses. The entire staff is able to hold a conversation in English which isn't that popular, the room is a bit small but more than enough in the same time. The breakfast was good and the staff is very nice!

Super

It was my first time staying at ibis Montmartre and I loved it. The location was very close to metro station, supermarkets, major food chains, and only 15 minutes to Place Du Tertre. The room was clean and well equipped.

It was easy to come. Stuff were very polaid.

I excepted little bit more for the price. Room was small and airconditinary didn't work so well. Beoucse of covid we had very small choice of breakfast. You should do it better, but in the ened i was ok with it becouse i eat only sweet breakfast.

Mixed level of service. Some staff were excellent, like the lady who checked us in, others not so good. Rooms were clean and tidy. It’s a shame Covid effected the experience, breakfasts weren’t the same, messy to eat in your room with children for a few days. Plus it ruined the usual continental breakfast. I can’t see why breakfasts can’t be booked to guarantee social distancing. Obviously the bar was closed which was also a shame.

Very good for a base camp. Room was right size. View was pleasant

Good, clean and nice place

I had booked to stay in a different Ibis hotel but due to the current circumstances I was moved to this one. On arrival there was confusion around if I had to pay or not, I’d paid my hotel costs in full in December. I’d booked a room with a double bed and single bed for my son and I along with breakfast. My booking should have been the same. I was told no breakfast was included. Eventually this was sorted too. I got to the room to discover it did in fact have a double and single bed. But the single was folded up and locked to the wall. We’d arrived late due to flight changes and were hungry so decided to ignore this and just get on with it. The next morning when showering I noticed there was no ventilation in the bathroom to get steam out, which explained why the wall had mould on it. The toilet pan was also broken with a huge piece missing. We went for breakfast. Only one breakfast was included. My son wasn’t to eat it seemed. This lead to a daily task of explaining we both had breakfast booked. When getting ready to go out for the day I asked at reception to speak with a manager. I’d made a booking and hadn’t gotten what I’d actually paid for. No manager was available, a recurring theme. The rest of the stay continued in the same vein. Having to explain daily that we both had breakfast, a room steamed up because of no ventilation and unable to speak to a manager on three occasions. I’m glad we got to visit Paris again despite how poor this hotel is. Apart from the issues we had, overall the hotel is very dated and not that clean. I understand COVID could have an impact on this, but basic cleanliness in the corridors was poor.. There’s one ironing room, on the ground floor next to the lifts. For a hotel this size there should be more than one ironing room. Customers shouldn’t have to travel to the main reception of the hotel to iron clothes. The staff did their best given difficult circumstances though and were great with my son Overall I wouldn’t stay here. The location is great but if you can pay a little more and stay somewhere else. I considered it during that first night but the cost of booking a last minute hotel in Paris was extortionate. And I didn’t know I’d never be able to speak to a manager either.

Very comfortable

Not a typical stay because of the impact of the coronavirus lockdown on Sunday and Monday. This was no fault of the hotel staff who were having to cope with unprecedented circumstances. I shall use the hotel again as I have many times in the past.

Great location near Moulin rouge metro and great bus service straight down to the louvre friendly and helpful staff would stay here again

This was a great location within easy walking distance of Montmartre and the metro.There was also a great little cheap eating place straight across the road which helped ease the budget in this expensive city

Well located, close to subway station, bus stop and point of interest, as the whole Montmartre neighborhood, since Moulin Rouge to Sacre Couer Cathedral. Friendly staff. The cleaning of carpet in the room could better.

The facilities are ok. As you expect IBIS to be! I traveled with my wife and son and was disappointed when the reception staff could not deliver a chocolate left with them by my friend! I know its not a big deal as all else for the stay was fairly acceptable, but this miss put me (and my son) off a bit.