ibis Paris Montmartre Sacré-Coeur 3 stars

Customer review rating (ALL Rating) 4.3/5 2,842 reviews

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5, rue Caulaincourt, 75018 PARIS, France

Description

Hotel extras

  • All-you-can-eat breakfast buffet, sweet and savoury

  • Bar with cocktails, wines and pizzas

  • 219 yards from the Moulin Rouge

  • A 10-minute walk from the Sacré-Coeur

  • Paid undercover car park

Our accommodation(s)

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Hotel location

ibis Paris Montmartre Sacré-Coeur

5, rue Caulaincourt
75018 PARIS
France

GPS:48.885178, 2.330164

Telephone
Fax +33 1 55 30 19 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Need a break from the hustle and bustle of Paris? Enjoy some downtime at our bar's inviting setting. Enjoy a gourmet pizza with a soft drink, glass of wine or cocktail in a bar at the base of Montmartre.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,842 reviews

Customer review rating 4.5/5

Michael M. Families - Confirmed reviews ALL

Helpful and welcoming reception staff. Thank you for availability of drinking water

Dear Mr. M, Thank you for your wonderful rating. We are delighted that you appreciated the helpful and welcoming attitude of our reception team. Your kind words will be shared with them. We are also pleased that the availability of drinking water was useful during your stay. We hope to welcome you again very soon in Montmartre. Célestin – Quality Manager

Customer review rating 2.5/5

Elizabeth T. Couples - Confirmed reviews ALL

Poor breakfast, poor room facilities, rooms very dated

Dear Ms. T, Thank you for sharing your feedback. We are pleased that you appreciated our location. However, we are sorry that the breakfast, the room facilities and the overall condition of the rooms did not meet your expectations. A refurbishment is currently underway to progressively modernise the hotel and improve the comfort of our guests. Your comments are important to us and help us move in the right direction. We hope to have the opportunity to welcome you again in improved conditions. Célestin – Quality Manager

Customer review rating 1.5/5

Tomasz P. Families - Confirmed reviews ALL

Very poor experience, hotel urgently needs renovation, air conditioning didn’t work on one day (31C outside), small old room (poor fit for 3 people) with cemetery view. Very limited breakfast options. Friendly staff was the only good experience…

Dear guest, Thank you for sharing your experience. We are truly sorry that your stay did not meet your expectations. We understand how uncomfortable it must have been to experience air conditioning issues during very high temperatures, especially with 31°C outside. We are currently undergoing refurbishment works to modernise the hotel, and we acknowledge that some rooms still require updating. We also take note of your comments regarding the room size and the breakfast selection. Your feedback is valuable and helps us improve. We are however pleased that you appreciated the friendliness of our team, and we will make sure to share your kind words with them. We hope to have the opportunity to welcome you again in improved conditions in the future. Célestin – Quality Manager

Customer review rating 5.0/5

John S. Friends - Confirmed reviews ALL

Very accommodating staff, very helpful.

Dear Mr. S, Thank you very much for your perfect rating. We are delighted that you appreciated our location as well as the helpfulness and flexibility of our team. Your kind words are a great encouragement for all of us. We hope to welcome you again very soon in Paris. Célestin – Quality Manager

Customer review rating 2.0/5

Paul D. S. Business - Confirmed reviews ALL

When I booked on-line through ibis website I was not informed that there was works in the hotel, some drilling and a ladder just infront the window and that was going to be my view. But after complaining I got another room without the ladder but drilling that went on till 7pm and the only thing they proposed for the noise was an ear plugs

Dear guest, Thank you for sharing your experience. We are truly sorry that you were not sufficiently informed about the renovation works before your arrival. The hotel is currently undergoing refurbishment, which may unfortunately cause drilling noise during the day. We understand that this impacted your stay, especially with the initial room facing the works. We regret that the solution offered did not fully meet your expectations, even though a room change was arranged. Your feedback is important and will help us improve how we communicate about ongoing works and manage such situations. We hope to have the opportunity to welcome you again once the renovations are completed, in a quieter and more pleasant environment. Célestin – Quality Manager

Other web-users rate our hotel

  • 1,602 reviews 9.6/10 Location
  • 1,942 reviews 5/10 Room
  • 1,329 reviews 8.8/10 Service
  • 26 reviews 5.7/10 WiFi
  • 789 reviews 7.4/10 Breakfast
  • 673 reviews 7.8/10 Cleanliness
  • 300 reviews 4.4/10 Vibe
  • 166 reviews 5.2/10 Food

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