ibis Paris Montmartre 18ème

ibis Paris Montmartre 18ème 3 stars

Customer review rating (ALL Rating) 3.9/5 2,307 reviews

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Hotel extras

  • Breakfast tray or takeaway

  • A 10-minute walk from the bottom of Sacré Coeur, 219 yards (200 m) from the Moulin Rouge

  • Covered, paying public car park

  • Labeled ALLSAFE by Bureau Veritas

  • Wojo co-working space, accessible 24/7 adjoining the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Paris Montmartre 18ème

5, rue Caulaincourt
75018 PARIS
France

GPS:48.885178, 2.330164

Telephone +33 1 55 30 18 18

Fax +33 1 55 30 19 18

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Enjoy a moment of relaxation at the bar while discovering our list of wines and cocktails! Dine on our pizzas and mason jar meals prepared just for you. Just need a snack? Discover our 24-hour snack area!

Our accommodation(s)

Ideally suited to ensure a good night's sleep while staying with us, our ibis rooms are equipped with “Sweet Bed” bedding, are warm, modern and comfortable, and have a functional bathroom.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,307 reviews

TripAdvisor Rating  4.0/5  4,289 reviews

Watch out - they may trick you into booking and paying twice!!

TripAdvisor rating 1.0/5

Erwin M TripAdvisor review

Watch out, I booked a room on line. Since I got an error message and not confirmation email; I booked again, only to find I had now booked 2 rooms. I emailed the hotel repeatedly, contacted them immediately via Paypal (via whom the first booking was made) and left a message on their Facebook page. They DO NOT REACT- so watch out, you may end up paying double because of their incompetence!

Great location, clean, great staff.

Customer review rating 4.0/5

Ewan D. Couples - Confirmed reviews ALL

Firstly, we were greeted warmly, any questions or requests were accommodated with enthusiasm and the cleanliness was second to none, a massive thank you to to the cleaning staff in particular.

Dear Mr D., Hello We thank you for taking the time to leave us your impressions after your stay with us. It is with great pleasure that we receive your compliments that I will not fail to share with our entire team. Looking forward to seeing you again, We wish you an excellent day, Best regards, Stéphanie LEYSSALES - Adjointe de direction

Good location budget hotel

Customer review rating 2.5/5

Nick Business - Confirmed reviews ALL

Acceptable. No frills. I’m not a fan of having an ironing room. I guess you get what you pay for. Rooms are simple and dated. Not in the best state of decor. I had to try two other rooms before settling on the third. First had a shower head that didn’t hold up on the riser. Second had twin beds when I had reserved a double. Got there in the end.

Dear NICK A., Thank you for taking the time to tell us about your experience at the ibis Paris Montmartre 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Luc PLANTIVEAULT Hotel Manager

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Booking ok, some few minutes lost for check-in, elevators not performing well, water temperature not well regulated, room comfort ok

Monsieur, bonjour, Nous vous remercions d'avoir pris le temps de nous laisser vos impressions à la suite de votre séjour au sein de notre hôtel. C’est avec grand plaisir que nous recevons vos compliments que je ne manquerai pas de partager avec toute l'équipe. Au plaisir de vous recevoir de nouveau chez nous, je vous souhaite une excellente journée, Bien à vous, Stéphanie LEYSSALES - Adjointe de direction

My Credit Card was Blocked

Customer review rating 0.5/5

Rogelio M. Solo - Confirmed reviews ALL

Previous of my stay I was in contact with personal of the hotel asking what were your check in policies. They answered they were not going to use my credit card till I arrived and during my flight I received a charged notification. I made my web check in online specifying I would arrive after 6 Pm what I did. When I arrived the personal who made my check in told me that they have charged using the same credit card and I didn’t have to pay extra unless I have breakfast. I eas there for 5 days and nobody contacted me to tell me about problems with my credit card. When I made check out I was in a hurry and the staff told the room wasn’t paid, I showed the notification of the charge from the hotel and the lady told me that It wasn’t her problem. I have still blocked different amounts for more than my rate. I asked by mail the comprobant of the liberation in order to give another credit card with no answer yet. This situation completely complicated the last part of my stay. I Love Paris but this treatment in the hotel was not heartist. They semmed bothered If I speak in english because my french in not fluent enough.

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Other web-users rate our hotel

  • 1,005 reviews 9.4/10 Location
  • 1,563 reviews 4.8/10 Room
  • 958 reviews 7.7/10 Service
  • 13 reviews 7.1/10 WiFi
  • 564 reviews 6.7/10 Cleanliness
  • 550 reviews 7.1/10 Breakfast
  • 284 reviews 2.5/10 Amenities
  • 259 reviews 3.3/10 Vibe

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