Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.5/5 2,944 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

Our accommodation(s)

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Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,944 reviews

TripAdvisor Rating  4.5/5  451 reviews

Certificate of excellence 2023

WELL LOCATED

Customer review rating 4.5/5

Terry H. Couples - Confirmed reviews ALL

THE ROOM THAT WE WERE ALOCATED WAS OLD AND RUN DOWN AND SMELLED OF SOMEONE SMOKING IN THE ROOM AND THE LOVELY RECEPTIONIST MELISSA/MARISSA CHANGE THE ROOM TO ONE OF THE NEW ROOMS. WE WERE GOING TO A DIFFERENT HOTEL BUT THE RECEPTIONIST HELPED US AND WE STAYED THANK YOU.

Dear Mr H., Thank you for taking the time to review our hotel. I am sorry to hear about the issues you had with your first room. Your feedback is valuable, and your comments will be shared with the team to ensure that the room is brought up to the correct standard. It is wonderful to read that Marisa assisted with the issue, and ensured that you were well looked after with a complimentary upgrade. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Stewart Assistant Manager H0…

Up to expectations.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We frequently stay here and it was up to standard.

Dear Mr D., Thank you for taking the time to review our hotel! It is great to read that you enjoy staying with us, and that it consistently meets your expectations. We look forward to seeing you again for your next stay. Sincerely, Rebecca Stewart Assistant Manager H0…

Look after Accor members

Customer review rating 4.5/5

Chris S. Business - Confirmed reviews ALL

It was a lovely stay with great assistance from check-in staff and bar staff.

Dear Mr S., Thank you for the great review of our hotel! It is wonderful to read that you were well looked after by both the reception and bar staff. We are glad that you enjoyed your stay and look forward to seeing you again very soon. Sincerely, Rebecca Stewart Assistant Manager H0…

A great get away!

Customer review rating 4.5/5

Jembo Families - Confirmed reviews ALL

Beautiful outdoorsy pool with swim-up bar. Great food, nice facilities, very pleasant staff. We were very happy.

Dear Jeremy, We very much appreciate your comments regarding your stay at the Novotel Cairns Oasis Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Nice stay

Customer review rating 4.5/5

Liz C. Solo - Confirmed reviews ALL

Staff excellent, yummy buffet breakfast and goid location.

Dear Liz C., We very much appreciate your comments regarding your stay at the Novotel Cairns Oasis Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

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Other web-users rate our hotel

  • 947 reviews 9.5/10 Location
  • 1,496 reviews 6.9/10 Room
  • 1,843 reviews 8.6/10 Service
  • 19 reviews 7.9/10 WiFi
  • 921 reviews 8.7/10 Pool
  • 667 reviews 7.2/10 Food
  • 632 reviews 6.8/10 Cleanliness
  • 549 reviews 5.3/10 Comfort

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