Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,094 reviews

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Description

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

Our accommodation(s)

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Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,094 reviews

TripAdvisor Rating  4.4/5  529 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Allison H. Business - Confirmed reviews ALL

I always stay at the Novotel because the staff are friendly and helpful.

Customer review rating 4.5/5

Martin A. S. Business - Confirmed reviews ALL

Great travelled for work, the only thing I could suggest is the room service menu be updated.

Customer review rating 5.0/5

Michelle G. Business - Confirmed reviews ALL

Great check in, efficient, great check out also efficient. Good room, clean, attention to detail when making up the room each day.

Customer review rating 3.5/5

Stephen J. Couples - Confirmed reviews ALL

Was our 1st trip to Cairns and the hotel location ended up being perfect. Oddly, housekeeping came every day, but they made the bed and did nothing else. 3 Days in a row our toilet was in pretty bad shape, towels on the floor, etc.

Customer review rating 2.0/5

Catherine K. Business - Confirmed reviews ALL

The bloke who looked after our function was unhelpful and impolite. We asked for very little from him and he treated every request such as a clean water glass with poor grace.

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Other web-users rate our hotel

  • 1,064 reviews 9.5/10 Location
  • 1,687 reviews 6.5/10 Room
  • 1,854 reviews 8/10 Service
  • 19 reviews 4.4/10 WiFi
  • 1,050 reviews 9/10 Pool
  • 718 reviews 6/10 Cleanliness
  • 695 reviews 7.1/10 Food
  • 644 reviews 5/10 Comfort

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