Pullman Ciawi Vimala Hills Resort Spa & Convention Hotel 5 stars

I really enjoyed my stay period in this hotel, although in this kind of situation.. i wish i can stay their longer, all the facility is complete and the staff are really helpful

Pullman Vimala Hills did tick all the boxes what could be expected. Only minor items can be mentioned.

Overall, i will say that it was a fantastic exeperience staying at Pullman Ciawi. I like the concept (so many photo spots) , the atmosphere, breath-taking views, room cleanliness, the playground, the MADCOW, and of course the complimentary as Le Club Accor Hotel's member. However i experienced several things that might be room for improvement for Pullman Ciawi - connection speed of Wifi inside the room still could be improved - since it is located at Ciawi Bogor, it would be great if all the pools completed with warm water - valet service: i think the rate per service is too high, it will be better if the rate is per day, especially for guest who stay at the hotel - during check out, we have to wait around 30 minutes to have bell boy coming to our room. It would be nice also if the staff ask for some feedbacks during our check-out process. That's all my experience during my stay at Pullman Ciawi. Hopefully it will be valuable feedback for you and your team.

Thank you for Ms Teta at front office for the room arrangement, and Ms Elin at Damar Resto for the hospitality

I always like staying here, perfect location as it is not to far from tol route exit. Love the food, love the facilities. My kids enjoy staying there because of the facilities for them. A lot of things to do for the kids. But Still the coffee in the room was really bad.

I stayed in a Villa of the Pullman Ciawi Resort, the name is Merbau. The place has all the facilities that I need and a superb view of paddy field outside. I enjoy the breakfast and the swimming facility of the resort, they are superb and awesome.

the front office is leak of experience, none good reply answer to the guest, until then we meet the Manager, Mr. Andre, he give a good respond and solution, he then take over all the processing , we amaze with his service, person like Andre is a showing the star of the hotel. breakfast, is good service as well, they is another guy name Andri, he is giving a very friendly and fast serving although there pack of people. good . it is wash away our first impression at the front office.

nice, spacious, thank you for room upgrade

Good food, nice room, friendly staff

Everything was great! We will be back someday..

Enjoyable. My only complaint was the lack of beer at the pool bar and the staff/manager’s refusal to remove the sign that read Happy Hour 2 for 1 draft beers.

Great ambience. Comfortable and spacious room. Staff were all very friendly. My only disappointment was regarding the restaurant’s service. We had dinner in the hotel’s restaurant, and we understand it was packed that saturday night, however after sitting we had to wait for an hour to be attended by the waitress. And longer for our food to arrive. We hope our feedback can help them to take this into account and will not happen to others. Thank you and have a great day.

Very nice Hotel with beautiful rice fields scenery

Accommodation is very nice but still experiences start up problems and rather strange that the General Manager is not around so short after the opening of the hotel. Access to the lounge was not available although we had booked our rooms with this; and that the hotel has no license to serve alcohol (except for <5% beers)should have clearly be stated when booking the hotel!!! Tap beer (which was offered during the happy hours) was no longer available after two days and never became available again (we stayed 9 nights here) Quite some food on the (already very limited) menu was never available.

This hotel is one I will recommend to my friends and colleagues if they want to have a great staycation near Jakarta. Traffic jam free since it is located right after we exit Jagorawi tollway, so we don't need to go along way up to Puncak. The hotel itself is very nice and comfortable. The rooms, the view, the pools, outdoor and indoor playground for children make this hotel very family friendly. We strongly suggest book for pool access so the children can easily swim up and down the pool. Food were great ! PADI pool bar served delish pizza. Damar Restaurant also served various and delicious all you can eat dinner menu. I'd like to thank all the crew in this restaurant, especially Ms. Elin for the nice hospitality during our dinner, where she let us have our dinner first before we went out to watch the fire show, since our children were eager and very excited to see, and then allow us back in to enjoy the rest of the dinner ! Nice ! One thing I noticed from my second stay in this hotel, the service from all crew were improving much much better than my first one. Started from the buggy driver from parking lot - hotel lobby, the bell boy, the front office staff for quick check in and check out process, waiters in the restaurants, everybody really gave great services ! So this hotel will definitely be my &quot;go-to&quot; staycation hotel anytime I need a break from my daily activity and also one of recommended hotels on my list. Great job !