Pullman Ciawi Vimala Hills Resort Spa & Convention Hotel 5 stars

Customer review rating 4.5/5 1,094 reviews
Pullman Ciawi Vimala Hills Resort Spa & Convention
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Hotel extras

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • 208 rooms with balcony overlooking the pools & Mount Salak and 21 villas with bedroom and pool

  • Vibrant dining options: 3 indulging restaurants & 2 stylish bars

  • 4soothing & rejuvenating swimming pools (up to 1500 sqm) with Kids Club & a relaxing Fit & SPA

  • 2 ballrooms & 4 function rooms (fit up to 1300 guests) with natural daylight and balcony

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Bicycles rental
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak
Gadog
Megamendung
16770
bogor
indonesia

Tel: +622518306888

Fax: (+62)2518306889

Contact email

Check-in from 15h00

Check out up to 12h00

  • CISARUA BUS STATION :   BOGOR CIAWI

  • By plane

    SOEKARNO HATTA At 80km / 49.71 miles

  • By train

    BOGOR STATION At 15km / 9.32 miles

  • By train

    BOGOR STATION At 16km / 9 miles

GPS :-6.664875, 106.8673125

Our accommodations

Situated in a serene atmosphere, Pullman Ciawi Vimala Hills Resort Spa & Convention features 208 rooms & 21 villas with comfy Pullman bed, rain shower, up to 60" LED Interactive Technology TV, WiFi, balcony, pool access and view to Mount Salak.

Accessible room

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 42
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 42
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 42
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

EXECUTIVE ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 42
  • Views: Pool side, Mountain view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Garden Access

  • Max. number of persons: 3
  • Area: From 42
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, Garden Access

  • Max. number of persons: 3
  • Area: From 42
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

DELUXE ROOM, 1 King Size Bed, pool access

  • Max. number of persons: 3
  • Area: From 42
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

DELUXE ROOM, 2 Single Size Beds, Pool Access

  • Max. number of persons: 3
  • Area: From 42
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

SUITE, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 55
  • Views: Mountain view, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

SUITE, Twin Beds

  • Max. number of persons: 3
  • Area: From 55
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

EXECUTIVE SUITE, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 55
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

Vimala Studio Villa

  • Max. number of persons: 3
  • Area: From 70
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

VILLA, 2 Bedrooms

  • Max. number of persons: 5
  • Area: From 152
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Accessible room

VILLA, 3 Bedrooms, Private Pool

  • Max. number of persons: 7
  • Area: From 215
  • Views: Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

MAD COW VIMALA HILLS

Type of cuisine: Regional

Mad Cow Vimala Hills is a stylish departure from a traditional steakhouse to enjoy a succulent flavour & best grilled-to-perfection-steak, richly flavourful seafood, tasty appetizers and platters for sharing in affordable prices.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DAMAR RESTAURANT

Type of cuisine: International

Damar is an all day dining with access to family entertainment areas offering a line - up of scrumptious buffet, a - la carte and Chef's recommendations of Indonesian & International favorites. Dishes are cooked with locally-grown freshest products.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Salak Bar & Lounge

Photo non contractuelle / Strictly non binding

Salak Bar is a trendy and cozy place to unwind with a pleasant relaxing sense & view overlooking the resort & Mount Salak. Let our Team pamper you with delectable tapas and refreshing drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Padi Pool Bar

Photo non contractuelle / Strictly non binding

Set along in a serene atmosphere and natural surrounding, Pool Bar is set in a haven of unspoiled beauty, serving Indonesian and International favorite snacks and refreshing drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,040

  • Maximum capacity: 850 people

  • Maximum banquet capacity: 650 people

Find out more

Our guest reviews for
Pullman Ciawi Vimala Hills Resort Spa & Convention

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,094 reviews

tripadvisor

TripAdvisor Rating 4.5/5

611 reviews

Nice room with pool access and great breakfast

Customer review rating 4.5/5

Adhi Families - 13/02/2020 Confirmed reviews ALL

I have a great experience for my short stay, having complete kids facility includes the wall climbing for kids ( my kids really love it ). You have a nice room with pool access & you have a great buffet breakfast, thanks for warm welcome your lovely staff wulan, chef isep, Angelo & adib.....

Nice view

Customer review rating 4.5/5

Fika A. Families - 12/02/2020 Confirmed reviews ALL

One night stay and feel relax

Dear Fika I., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. Sincerely, Gilles Tressens General Manager

A pleasant stay

Customer review rating 4.5/5

Victor Families - 12/02/2020 Confirmed reviews ALL

I've stayed with my family at Pullman Ciawi Vimala Hills for one night. It wasn't so crowded by the time we stayed, so we can enjoy almost every facilities available without having to queue or anything. The room was very clean, with all the bathroom amenities, bed, pillows, are all well-prepared. Enjoyed one of the complimentary chocolate too. We tried the kids playground, while we wait for the room to be prepared before our check-in time. The kids playground was clean, though the toys were all scattered all over the place, typical of any other kids playground out there. We also tried the warm swimming pool, which is quite nice for my kid. One thing though, the size wasn't as big as other pools (this hotel has 5 pools available, but only 1 warm pool for kid). So when my kid was in there, it was quite crowded with another kids. For dinner, we tried the Damar restaurant. The food is nice, and I really appreciate the waitress' service, named Elin, whose very helpful during our dinner. Well, overall, I totally enjoyed my stay there, and definitely will come back once I have the chance!

Very good

Customer review rating 4.5/5

Siti J. Families - 11/02/2020 Confirmed reviews ALL

The hotel staff are friendly and the service is very satisfying, the place is nice, comfortable and very suitable for holidays with family

Dear Siti J., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. Sincerely, Gilles Tressens General Manager

Good stay experience

Customer review rating 4.5/5

Tirani P. S. Families - 11/02/2020 Confirmed reviews ALL

I love to stay at Pullman Ciawi because it located near Jakarta and has a lot of family activity to offer, all staff very helpful and nice, delucious food and perfect place for staycation

Customer review rating 4.5/5

Melan M. Families - 11/02/2020 Confirmed reviews ALL

Good located not far from free way gate, but for break fast food not realy good for 5 *, and for air con in the room is turn off even the room in closed condition.

Dear Melan m., Thank you for taking the time to tell us about your experience the Pullman Ciawi Vimala Hills. I am happy to learn that our resort location is suit for you. Please to accpet my sincere apologies for the aircon issue and the breakfast quality that seems was not as your expectation. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Tressens General Manager

Good place to stay

Customer review rating 4.5/5

Yanni Families - 11/02/2020 Confirmed reviews ALL

Overall is good. Me and my family enjoyed the stay. Although, it was raining during the whole day, but we still enjoyed the stay. The property were well maintained, and clean. The staffs were helpful, help us to book the restaurant, and made sure that we had a good stay. The restaurant provide good food. The one that should be improve is providing more toys in the indoor kids playground, so that the kids still can play whether the weather is hot or rain. And please do provide A LOT MORE baby chairs in the restaurant. During breakfast, in DAMAR, I got no baby chair and can't eat comfortably cause I have to carry around my infant daughter. I had breakfast on 8.30-10.00 but still got no baby chair cause all of the baby chair were fully equipped. After check out, I had lunch in PADI, and also have to wait for some minutes cause they have to take the baby chair from DAMAR. Most of the guests are family with kids, so that baby chair is needed for most of the tables in the restaurant. Not only my family, but I also see, other tables also requested for baby chair but got none.

Nice building, good pool

Customer review rating 4.5/5

Wouter P. Families - 11/02/2020 Confirmed reviews ALL

Overall good. Some feedback related to our stay: - the pool restaurant was privately booked, disappointed due to the fact we planned our dinner there. Strange you can’t use all facilities - room good but bad took very long to fill. More power in water supply needed. - baby beds were confirmed but had to wait very long after asking 3 times. Finally, we received one which was already been used and dirty!

Very good stay

Customer review rating 4.5/5

Cynthia K. Couples - 11/02/2020 Confirmed reviews ALL

Everything was good.

Dear Cynthia k., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. Sincerely, Gilles Tressens General Manager

Amazing Architecture, but slightly.dissapointed

Customer review rating 4.5/5

Anthony Business - 10/02/2020 Confirmed reviews ALL

Loved the room, breakfast was amazing. Was dissapointed because I wanted to upgrade my room to the one that has a bathtub but was full. Suggestion, perhaps should add more room pictures on 3rd party booking platform such as traveloka.

Good condition and very kindly

Customer review rating 4.5/5

Hong I. S. Families - 10/02/2020 Confirmed reviews ALL

I just stay 1 night but very kindly staff Guest of day event very good

Dear Hong I., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills. I am delighted to learn that our resort facilities and the service was at your expectation and congratulation that you been chosen as our guest of the day and it made your stay more wonderful and memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Spacious and comfortable room...

Customer review rating 4.5/5

Dion Families - 10/02/2020 Confirmed reviews ALL

Nice weather, friendly staff, good breakfast. Definitely will come back again.

Dear Dion C., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and I am delighted to know that our resort facilities and the hospitality have met your expectation and made your stay was amazing. We are looking forward to welcoming you again soon. Sincerely, Gilles Tressens General Manager

Cozy room and well located.

Customer review rating 4.5/5

Anonymous Friends - 10/02/2020 Confirmed reviews ALL

Room service and receptionist staffs need to improve its service. 1. I booked 3 rooms, inside each rooms there was a complimentary minibar card then i asked the receptionist staffs whether the minibar items which are located in our fridge and on the tray has been stock as compliment? They told me that they are not sure and will check the details. But they never get back to us. 2. I ordered 1 extrabed, but it took almost more than 1 hour to prepare the extrabed. Otherthan that was perfect, especially the room and We also had perfect group dinner experience at damar restaurant. Good job!

Amazing Staycation

Customer review rating 4.5/5

R. D. Families - 10/02/2020 Confirmed reviews ALL

All perfect for our staycation, so many activities for kids and hotel facilities were amazing. Service and accommodation is a 5 star. Thank you for all staff for their excellent service.

Dear D. M., We very much appreciate for your loyalty to Accor hotels. It is an honour to having you stay with us and I am delighted to know that you have been satisfied with our hospitality and the resort facilities. Your great comment for our team; Nia and Jojo is appreciated and certainly will share to them. Me and my team are looking forward to welcoming you again in the near future. Sincerely, Gilles Tressens General Manager

Good stay

Customer review rating 4.5/5

Fika D. Families - 08/02/2020 Confirmed reviews ALL

Professional staff with smile & great manners. The hotel itself has a breathtaking view, well decorated & complete facilities. We have wonderful time in this place.

Dear Fika D., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and I am delighted to know that our staff professionalism and the resort facilities have met your expectation and made your stay was wonderful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager
Customer review rating 4.5/5

Arina Families - 08/02/2020 Confirmed reviews ALL

The direction to restaurant is not clear and the fried rice and also the live cooking (noodle, kwetiau) were extremely sweet (too much soy sauce)

Dear Siswati Y., Thank you very much for taking the time to write a review about your stay at Pullman Ciawi Vimala Hills. We are hoping that your stay was wonderful and we have noted your comment for the restaurant signage and the live cooking, I apologize for the inconvenience and it has been addressed to the team to be improved. Thank you for your sharing and look forward to welcoming you again soon. Sincerely, Gilles Tressens General Manager

Well located with nice surrounding area

Customer review rating 4.5/5

Christy Families - 05/02/2020 Confirmed reviews ALL

I had stay cation with family for 1 night and it was a perfect stay.. with a noble hospitality, since my daighter had a bday blast from the managemnet.. since the time we had check in, they had already decorated the room.. baloons.. a lovely bday cake, some snack and also a free mini bar on tray and fridge.. We had also a nice room with pool access.. so the kids had a lovely time to enjoy the weekend.. Plenty of choice during the bfast time and some magic trick to entertain the kids.. two thumbs up.. Only the worst come up when we had dinner at mad cow, we came at 19.30, and have to wait around 30 minutes with fully booked condition, we bought the promo menu with incl 2 portion sirloin, french fries, salad and 2 ice tea.. after several asked to the waiter and waiting around 45 minutes, the sirloin comes up but its already cold.. an still medium well.. since i asked for the well done.. and also a plastic glass of ice tea whiched i think the tea was not good at all. Is it because we bought the promo menu? so they lower down the quality??? better not set the promo menu if it's only to dissapointed customer.. we only had a half portion and rushed walk out.. surely won't be back again!

Dear Christina A., Happy birthday for your daughter and I am delighted to know that you had a wonderful stay at our resort. And I am happy to know that your daughter love the birhtday surprise, the cake, the rooms and the kids facilities. Please to accept my sincere apologies for the displeasing dining experience at Madcow you have been encountered. Rest assusred that we have taken the appropriate action to address the issue and to improve our service quality. Again, thank you very much four your sharing and look forward to welcoming you again soon. Sincerely, Gilles Tressens General Manager

Kids friendly hotel

Customer review rating 4.5/5

Chacha Families - 05/02/2020 Confirmed reviews ALL

Perfect stay at pullman ciawi. Comfortable bed, spacious room, really love the pool. All staff are very friendly & polite. Many kids facility. My daughter really love to stay here. Thanks pullman

Always a pleasant experience

Customer review rating 4.5/5

Ratih Y. H. Families - 05/02/2020 Confirmed reviews ALL

Last week was my second stay at Pullman Ciawi Vimala Hills. Just like the first time, this second time was just as awesome. We requested side-by-side rooms, and the hotel took care of this request by upgrading one of the rooms so that we can have adjacent rooms. Hospitality has always been good; however, I think the number of people in the reception can be added--especially during check-in time. When I got there at 4pm on a Saturday, there was a line of people wanting to check in..but only 1 person was available to help. Our family really liked the entertainment in the Teenager Club, including the karaoke room; however, we didn't get to enjoy the karaoke because a group of youngsters were using it for more than an hour even though we sat around them waiting for our turn. I think there should be a time limit on how long a group of people can use the karaoke, and the rule shall be enforced by the area attendant. Overall, still a very pleasant experience and our family will definitely return again.

Great place to enjoy your quality time

TripAdvisor rating 4.5/5

gemyaryo 05/02/2020 TripAdvisor review

Service and Accommodation is a 5 star. The room I stayed in was big enough for my family (2 kids). There were 2 pools we can enjoy. Hotel facilities were amazing. Breakfast was great with a lot of food choice. Staff nice and very helpful. A little bit slow check in on weekends... maybe the hotel can add some more check in staff.Overall I was very satisfied staying in Pullman Vimala Hills

Dear gemyaryo, Thank you very much for choosing our hotel and taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. I’m happy to learn that you have been impressed by the hotel facilities, the pools, the quality of the breakfast and service level from our Team. I appreciate your comment about the speed for check in, I sincerely apologize for the discomfort you have encountered. This feedback will be used as a resourceful information to improve our service standard, in order to strive for excellence. My Team and I look forward to welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager
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