Pullman Ciawi Vimala Hills Resort Spa & Convention 5 stars

Customer review rating (ALL Rating) 4.9/5 2,104 reviews

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Pullman Ciawi Vimala Hills Resort Spa & Convention - Image 1
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Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, 16770 Bogor, Indonesia

Description

Hotel extras

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • Featuring 227 rooms and villas with breathtaking views of verdant gardens and natural beauty

  • Delight in diverse dining experiences at 2 upscale restaurants and 2 bars.

  • Dive into relaxation at 4 swimming pools, including a Kids Club, Activity Center, and Spa

  • Host grand events in 2 elegant ballrooms and 5 versatile function rooms, up to 1300 guests

Our accommodation(s)

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Room 1

Hotel location

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung
16770 Bogor
Indonesia

GPS:-6.66528, 106.86764

Telephone
Fax +62 251 8306889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,104 reviews

TripAdvisor Rating  4.9/5  5,139 reviews

Warm and Professional Staff

TripAdvisor rating 5.0/5

Climber53357286963 Couples - TripAdvisor review

Customer review rating 4.0/5

Agnes M. Families - Confirmed reviews ALL

Dear Ibu Agnes, Thank you very much for taking the time to share your valuable feedback through TrustYou. We are truly grateful for your positive comments and for highlighting both the strengths and areas where we can improve. We are delighted to hear that you found the room spacious and appreciated the comfort of our extra-large king bed. It is also heartening to know that our team made a positive impression with their friendliness and exceptional service—this is something we take great pride in. At the same time, we sincerely apologize for the aspects of your experience that did not meet your expectations. Please rest assured that your feedback regarding the taste of the breakfast, condition of the pool water, and maintenance of the children’s activity center has been shared with the respective department heads for immediate review and improvement. Your comment about the weekday pricing has also been noted. We continuously strive to deliver value in line with the quality of service and facilities we offer, and your perspective helps us better evaluate that balance. Once again, thank you for your constructive feedback. It is only through insights like yours that we are able to enhance our guest experience and maintain the high standards we aim for. We truly hope to welcome you back in the near future for a more seamless and memorable stay. With sincere regards, Yosua Siregar Guest Experience Manager Pullman Ciawi Vimala Hills Resort Spa & Convention

Customer review rating 5.0/5

Tommy M. Z. Families - Confirmed reviews ALL

Dear Bapak Tommy, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager

Customer review rating 4.5/5

Livia E. Families - Confirmed reviews ALL

Dear Livia E., Thank you very much for taking the time to share your detailed feedback. We are pleased to hear that you found the range of activities both extensive and enjoyable, and that your four-day stay was engaging throughout. Ensuring our guests have a memorable and fulfilling experience is our top priority, and it is encouraging to know that our offerings contributed positively to your visit. Regarding your comments about the room, we sincerely appreciate your honesty. We take all feedback seriously and continuously strive to maintain the highest standards of comfort and quality. Please rest assured that your observations have been forwarded to our maintenance and housekeeping teams for immediate review and action. Our goal is to ensure every aspect of your stay meets or exceeds expectations. We truly value your patronage and hope to have the opportunity to welcome you back in the near future, where we aim to provide an even more exceptional experience. Should you have any further suggestions or require assistance during your next visit, please do not hesitate to contact us directly. Thank you once again for your constructive feedback and for choosing to stay with us. Warm Regards, Yosua Siregar Guest Experience Manager

Customer review rating 5.0/5

Arif F. Couples - Confirmed reviews ALL

Dear Arif F., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 366 reviews 8.8/10 Location
  • 1,161 reviews 9.3/10 Room
  • 1,890 reviews 9.4/10 Service
  • 9 reviews 8.6/10 WiFi
  • 931 reviews 9.4/10 Amenities
  • 809 reviews 9.1/10 Food
  • 614 reviews 9.4/10 Vibe
  • 443 reviews 9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.