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Pullman Ciawi Vimala Hills Resort Spa & Convention Hotel 5 stars

TripAdvisor rating 4.5/5 455 reviews
Pullman Ciawi Vimala Hills Resort Spa & Convention
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Hotel extras

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • 208 rooms with balcony overlooking the pools & Mount Salak and 21 villas with bedroom and pool

  • Vibrant dining options: 3 indulging restaurants & 2 stylish bars

  • 4soothing & rejuvenating swimming pools (up to 1500 sqm) with Kids Club & a relaxing Fit & SPA

  • 2 ballrooms & 4 function rooms (fit up to 1300 guests) with natural daylight and balcony

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak
Gadog
Megamendung
16770
bogor
indonesia

Tel: +622518306888

Fax: (+62)2518306889

Contact email

Check-in from 15h00

Check out up to 12h00

  • CISARUA BUS STATION :   BOGOR CIAWI

  • By plane

    SOEKARNO HATTA At 80km / 49.71 miles

  • By train

    BOGOR STATION At 15km / 9.32 miles

  • By train

    BOGOR STATION At 16km / 9 miles

GPS :-6.664875, 106.8673125

Our accommodations

Situated in a serene atmosphere, Pullman Ciawi Vimala Hills Resort Spa & Convention features 208 rooms & 21 villas with comfy Pullman bed, rain shower, up to 60" LED Interactive Technology TV, WiFi, balcony, pool access and view to Mount Salak.

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 42m²
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 42m²
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 42m²
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 42m²
  • Views: Pool side, Mountain view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Garden Access

  • Max. number of persons: 3
  • Area: From 42m²
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, Garden Access

  • Max. number of persons: 3
  • Area: From 42m²
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, pool access

  • Max. number of persons: 3
  • Area: From 42m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, Pool Access

  • Max. number of persons: 3
  • Area: From 42m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 55m²
  • Views: Mountain view, Garden side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUITE, Twin Beds

  • Max. number of persons: 4
  • Area: From 55m²
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 55m²
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

VILLA, 1 Bedroom

  • Max. number of persons: 2
  • Area: From 70m²
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

VILLA, 2 Bedrooms

  • Max. number of persons: 4
  • Area: From 152m²
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

VILLA, 3 Bedrooms, Private Pool

  • Max. number of persons: 6
  • Area: From 215m²
  • Views: Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

DAMAR ALL DAY DINING

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Damar is an all day dining with access to family entertainment areas offering a line - up of scrumptious buffet, a - la carte and Chef's recommendations of Indonesian & International favorites. Dishes are cooked with locally-grown freshest products.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAD COW

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Mad Cow is an edgy New York style grill room serving grilled delights, tastiest tapas and selections of refreshing mocktails and fresh juices.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PANORAMA RESTAURANT(On Progress)

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Panorama Restaurant is a stylish dining venue with terrace overlooking endless view of natural surrounding panorama to Mount Salak. Enjoy exquisite selections of customized cuisines to be perfectly suitable for your private events.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Salak Bar & Lounge

Photo non contractuelle / Strictly non binding

Salak Bar is a trendy and cozy place to unwind with a pleasant relaxing sense & view overlooking the resort & Mount Salak. Let our Team pamper you with delectable tapas and refreshing drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Padi Pool Bar

Photo non contractuelle / Strictly non binding

Set along in a serene atmosphere and natural surrounding, Pool Bar is set in a haven of unspoiled beauty, serving Indonesian and International favorite snacks and refreshing drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,040 m²

  • Maximum capacity: 850 people

  • Maximum banquet capacity: 650 people

Find out more

Our guest reviews for
Pullman Ciawi Vimala Hills Resort Spa & Convention

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

791 reviews

tripadvisor

TripAdvisor Rating 4.5/5

455 reviews

Awesome staycation

Customer review rating 4.4/5

Anonymous Families - 29/11/2019 Confirmed reviews ALL

Pullman Ciawi Vimala Hills is the hidden paradise. When i was check in, I got warm welcome from mas imam. I also got help from adit (concierge) to bring my luggage and he gave information about the hotel. I have plan to give surprise to my wife on 25th november. Thanks to 3 guys who was knocked my room and gave that surprise with the birthday cake. On the next day, we are breakfast at damar restaurant. There's so many variant of food and the taste is so good. Before cek out, my daughter want to play wall climbing. And thanks to the staff (fahkri) to teach my daughter with patiently. Thanks to Pullman Ciawi Vimala Hills, our holiday became unforgettable. I really appreciate. I will stay again in Pullman Ciawi Vimala Hills on the next stay.

T. W.

Customer review rating 4.4/5

T. W. Couples - 29/11/2019 Confirmed reviews ALL

Its very enjoy.. comfortable.. Nice room clean.. and very good view.. ambience.. Good breakfast.. Best for short or long holiday.. If I have more time again i will be back..

Dear T. W., Thank you very much for taking the time to write a review about your staying experience at Pullman Ciawi Vimala Hills. We are delighted to know that our hotel ambience, the room, the cleanliness and the service have met your expectation and made your stay was comfortable. We look forward to welcoming you again and hope your next visit will be as pleasant as the previous one. Kind regards, Gilles Tressens General Manager

Awesome

Customer review rating 4.4/5

F. A. L. Couples - 29/11/2019 Confirmed reviews ALL

Awesome

Dear L. F., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another awesome journey with us. Sincerely, Gilles Tressens General Manager

Amazing

Customer review rating 4.4/5

Y. Couples - 27/11/2019 Confirmed reviews ALL

I like how good the staffs are! About how they smile and answering you asap. But there's ine guy that I don't really like. When he picked my luggage, he seems like in a bad mood or something :( his attitude is not friendly like the other ugh.. and there's one experience when I need my things from the storage near the receptionist right. It's lunch time and the staffs are all gone especially the men whose job is to arrange the luggages... I know it's hectic, people come and check out. Why don't you consider put one or two extra people to stay for only the storage room especially in lunch time? Because I was like waiting for ten minutes for the front office lady who just talking with other customers who want to check out... And I felt like.. uh.. I'm starving in here, I need to put back my luggage back and take some things, but why there's no one here? And the good things are the ambiance is soo good!!!! The scenery is awesome and I'd really recommend this place to other people! The price... I think you can lower it a little bit? 10% maybe 20% will be good enough.

Dear Y., Thank you very much for taking the time to complete the survey and write us a review about your staying experience at Pullman Ciawi Vimala Hills. I am happy to know that you enjoyed your visit and love our hotel ambience. I am terrible sorry to hear about your unpleasant experience by the attitude of our concierge and the delay service on taking care the guest luggage. Rest assured that we have taken an appropriate action to addressed the issue to improve our service quality. Again, thank you very much and it is our hope to welcoming you again in our Resort. Sincerely, Gilles Tressens General Manager

Stunning Pullman Ciawi Vimala Hills

Customer review rating 4.4/5

Ayunda R. Families - 27/11/2019 Confirmed reviews ALL

I have a pleasant stay at Suite King Size Room in Pullman Ciawi Vimala Hills. Everything looks great! The architecture, the ambience, the foods, the facilities, the kids activities are beyond great. Special thank you for Mba Elin for your greetings in Damar Restaurant, and invite my son to take an Ice Cream. He loved it. :) However, I have a little notes: 1. The tile in the shower room is too slippery. My kid accidentaly fell down two times while taking a shower. The tile is should be more rough to avoid accident. 2. The toothbrush is basic, and I think it’s not representating the 5 star hotel of Pullman Ciawi. I’m sure Pullman Ciawi is be able to have more fancy toothbrush kit than it has. :) Other than that, I really satisfied to do staycation at Pullman Ciawi Vimala Hills, and definitely will comeback with my big families. Thank you for your hospitality!

Dear Ayunda R. N., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to know that you loved our rooms, the architecture, the ambience and the facilities especially the kids activities. Your positive comment for our staff; Elin are appreciated and certainly will share with her which I believe will lead her and the team to strive an excellent service. I am truly sorry to hear the accident happen to your kid caused by the bathroom slippery floor and we have noted your point aswell for the tootbrush quality. Will certainly review together with the team. Once again, thank you very much for your constructive feedback and we look forward your next coming with your big family at Pullman Ciawi Vimala Hills. Sincerely, Gilles Tressens General Manager

Amazing experience

Customer review rating 4.4/5

Angelina Families - 27/11/2019 Confirmed reviews ALL

My son so excited to stay here even though just one night ..

Dear Angelina J., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and I am delighted to know that you and your son especillay excited to stay with us. Thank you again for sharing your experience, and we look forward to welcoming you again soon for another great journey. Sincerely, Gilles Tressens General Manager

Excellent services and beautiful hotel

Customer review rating 4.4/5

Oki Families - 27/11/2019 Confirmed reviews ALL

Satisfaction starts from arrival, is immediately welcomed with a friendly. Special request for room decoration, they prepare with perfect and beautiful decoration. The service at the restaurant at dinner is very satisfying. food according to Indonesian taste.

Dear Irawaty S., Thank you very much for taking the time to werite a review about your staying experience at Pullman Ciawi Vimala Hills. I am delighted to know that our warm welcome, the room decoration, the service from our restaurant as awell the food have been exceeded your ezpectation and made your stay was wonderful and memorable. Once again, Happy wedding anniversary and we are looking forward to welcoming you again soon at our Resort. Sincerely, Gilles Tressens General Manager

Amazing experience

Customer review rating 4.4/5

Christy Families - 27/11/2019 Confirmed reviews ALL

it was a great experience and great service from the team. they can entertain the whole family. the solid team really make memorable stay hands up to the Entertainment team, really a good option for family staycation

Dear Christy, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to read that you had an memorable stay and enjoyed your visit at our hotel. I appreciate your comment for the excellent service provided by our entertain team and certainly will share this comment to them. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gilles Tressens General Manager

Perfect

Customer review rating 4.4/5

Cheow K. T. Friends - 26/11/2019 Confirmed reviews ALL

Slight disappointment when padi was totally closed for event on Thur 21 nov 2019.

Dear Cheowkoon T., We very much appreciate your comments regarding your stay at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are happy to know that your stay was wonderful . I am truly sorry fot the unpleasant experience caused by the closure of Padi Pool Bar during your stay. Me and my team will review it further . Again, thank you very much for your sharing and we look forward to welcoming you again at our Resort. Sincerely, Gilles Tressens General Manager

Great stay experience

Customer review rating 4.4/5

Fadil Couples - 26/11/2019 Confirmed reviews ALL

Friendly and efficient check in process, nice room with Salak mountain view. Will definitely return

Dear Fadil M., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and we are delighted to know that our friendliness service, the cheack in process and our room view have impressed you and made your stay was memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

overall satisfied, only for pillow and wardrobe smelly

Customer review rating 4.4/5

Nugraha B. S. Families - 26/11/2019 Confirmed reviews ALL

good facility hotel, clean, friendly staffs, breakfast menu

Dear Nugraha B., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and I am happy to know that our hotel facilities, the cleanliness and the service have met your expectation. We have noted your points for the bathrobe and pillow smelly and apologize for the inconvenience caused. Rest assured that we have taken an immediate action to address the issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager
Customer review rating 4.4/5

Indra H. S. Families - 26/11/2019 Confirmed reviews ALL

wonderful unexpected

Dear Indra Hidayat S., Thank you very much for comingc back and taking the time to complete the survey . I am delighted to know that you had a wonderful unexpected stay with us and hope to see you again in the near future. Sincerely, Gilles ressens General Manager

Familly hotel

Customer review rating 4.4/5

Maria T. Families - 26/11/2019 Confirmed reviews ALL

Best facilty for familly , suitable for children especially...nice pool, nice playground

Dear Maria T., Thank you very much for taking the time to complete the survey and write us a review about your stay at Pullman Ciawi Vimala Hills. I am delighted to know that you and your family loved our hotel facilities especially our kids playground and the pools. Thank you for your sharing and we look forward to welcoming you again soon at our Resort with another great journey. Kind regards, Gilles Tressens General Manager

Caught on unexpected surprise

Customer review rating 4.4/5

Alvin Couples - 25/11/2019 Confirmed reviews ALL

Understand that the hotel just opened for "soft opening" according to the reception staff but I do believe several improvement are required around staff coordination and guest check-out experience.

Dear Alvin N., Thank you for taking the time to tell us about your experience at the Pullman Ciawi Vimala Hills. I am sorry that your experience did not meet your expectations. I am terrible sorry for the displeasing experiences you have been encountered during your stay. It was unacceptable that you have to wait for 45 minutes for the breakfast and the birthday cake at your dinner time. We have noted as well your point related to the check out experience. Rest assured that we have taken appropriate action and working together to improve our service quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Tressens General Manager
Customer review rating 4.4/5

Hilwa Families - 25/11/2019 Confirmed reviews ALL

Very kids friendly... ill be back soon.. i will try the villa for next stay

Dear Hilwa H., Thank you very much for taking the time to complete the survey and we are delighted that you and your kids had an enjoyable stay with us. I am also happy to know that you will comeback soon. Pleased to inform you that we are open some Villas already, but only open for direct booking, our Reservation team will happy to help you for the inquiry, feel free to send an email to H9… Again, thank you very much for your sharing and we look forward to welcoming you again at Pullman Ciawi Vimala Hills. Sincerely, Gilles Tressens General Manager

Very pleasant place

Customer review rating 4.4/5

Rizal H. R. Families - 24/11/2019 Confirmed reviews ALL

- Clean and good environment - Good staff - Good food - Pleased with the outstanding check in experience by he Reception staff, I think her name is Atik

Dear R. H., We very much appreciate for your loyalty to Accor hotels. Thank you very much for taking the time to share your staying experience at Pullman Ciawi Vimala Hills. I am delighted to know that our hotel environment, the cleanliness, the food and the service have exceeded your expectation. I appreciate your comment for the check in service delivered by our staff; Atik. Will certainly share this comment with her and the team. Once again, thank you very much for your sharing and we look forward to welcoming you again in the near future. Kind regards, Gilles Tressens General Manager

Great staff

Customer review rating 4.4/5

Vicar Families - 22/11/2019 Confirmed reviews ALL

Good place, great staff

Dear Vicar Sidharta L., Thank you very much for taking the time to complete the survey and write us a review. We are delighted to know that our hotel facilities and the service had met your expectation and made your stay was wonderful. We look forward to welcoming you again soon for another great experience. Kind regards, Gilles Tressens General Manager
Customer review rating 4.4/5

Kurnia S. Families - 22/11/2019 Confirmed reviews ALL

Great service

Dear Kurnia S., Thank you very much for taking the time to complete the survey and write us a review. We are delighted to know that our hotel facilities and the service had met your expectation and made your stay was wonderful. We look forward to welcoming you again soon for another great experience. Kind regards, Gilles Tressens General Manager

perfect

Customer review rating 4.4/5

Resky Families - 21/11/2019 Confirmed reviews ALL

perfect

Dear Resky D., Thank you very much for taking the time to complete the survey and we are delighted to know that you had a perfect staying experience at Pullman Ciawi Vimala Hills. Happy to learn that our hotel facilities and the service have met your expectation and we look forward to welcoming you again soon. Sincerely, Gilles Tressens General Manager

Satisfied

Customer review rating 4.4/5

H. T. Couples - 21/11/2019 Confirmed reviews ALL

i cannot enjoy lunch when i stay at yr hotel because there is buffet event so the staff place me at the outdoor restaurant. the reason the indoor for buffet only. so at dinner, i order food to eat at the room, because i am informed there is buffet event too when dinner. So I CANNOT ENJOY your hospitality for the restaurant, the food is satisfied & delicious.

Dear H. T., Thank you very much for taking the time to complete the survey and tell us about your staying experience at Pullman Ciawi Vimala hills. I am happy to know that you had a great stay and satisfied with the food. Please to accept my sincere apologies for the displeasing experience you have been encountered during your Lunch and Dinner time. An appropriate action will be taken to improve our service quality in the future. Again, thank you very much for your feedback and hope above occurence will not prevent us to welcoming you again at our resort. Sincerely, Gilles Tressens General Manager
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