Pullman Ciawi Vimala Hills Resort Spa & Convention

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Pullman Ciawi Vimala Hills Resort Spa & Convention 5 stars

Customer review rating (ALL Rating) 4.7/5 2,455 reviews

ALLSAFE approved hotel

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Hotel extras

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • 208 rooms with balcony overlooking the pools & Mount Salak and 21 villas with bedroom and pool

  • Vibrant dining options: 2 indulging restaurants & 2 stylish bars

  • 4 rejuvenating swimming pools (up to 1500 sqm) with Kids Club & a relaxing Fit & SPA

  • 2 ballrooms & 5 function rooms (fit up to 1300 guests) with natural daylight and balcony

Hotel location

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung
16770 Bogor


  • By plane

    SOEKARNO HATTA At 80km / 49.71 miles

  • By train

    BOGOR STATION At 15km / 9.32 miles

  • By train

    BOGOR STATION At 16km / 9 miles

GPS:-6.664875, 106.867312

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Situated in a serene atmosphere, Pullman Ciawi Vimala Hills Resort Spa & Convention features 208 luxury hotel rooms & 21 villas with comfy bed, rain shower, up to 60" LED Interactive Technology TV, WiFi, balcony, pool access and view to Mount Salak. Our rooms & villas are elegantly designed with subtle Indonesian touch ornamented with furniture craftmanship & artwork from Indonesian artists. There is a spacious balcony, which comes with a view of the mountains, paddy field, herb gardens & pool.

Our guest reviews

Our guest reviews for
Pullman Ciawi Vimala Hills Resort Spa & Convention

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,455 reviews

TripAdvisor Rating  5.0/5  2,126 reviews

Certificate of excellence 2022

Well quick experience

Customer review rating 5.0/5

Aliva R. D. Couples - Confirmed reviews ALL

Stay here for 2 days one night. I think i’m lucky enough to get discount from the apps to stay here as it quite pricey. But no need to worry, price suit with their facilities. You could get free access to gym, 3 swimming pool, night walk, bicycle, auto cycle, so many entertainment here you can enjoy and it also complete! The ambience tho, even located in crowded place of Bogor, but you won’t feel it. I think this hotel like resort and has villa too. The room big too with around 42 sqm (stated in their details), you will feel really special here. Good for staycation, honeymoon, family stay! Another tips, if you stay here, keep the maps that front desk provide, you will easily get lost here without maps.

Good stay, nice facilities

Customer review rating 5.0/5

Putrie D. I. Families - Confirmed reviews ALL

I’ll so satisfied with all facilities, unfortunately I’m only stay for 1 night 2 days so I can’t explore all the facilities, I hope I can come back again for stay longer ❤️

Good stay, good place

Customer review rating 5.0/5

Fitri S. Business - Confirmed reviews ALL

The staff very friendly

Good stay, good vibe

Customer review rating 5.0/5

Rani A. Families - Confirmed reviews ALL

For the umpteenth time staying at our family's favorite hotel and it never disappoints. we are always warmly welcomed by all the wonderfully kind staff. for rooms, food, hotel facilities all ok. Thank you to Mrs. Titi, Mrs. Natalia, Mrs. Elin, Mr. Kukuh for the extraordinary service from you. you are like family. just a suggestion that the swimming pool area be kept clean so that it is more comfortable to use. Thank you

Good stay

Customer review rating 5.0/5

L. Families - Confirmed reviews ALL

Lovely place to healing and staycation

Good stay

Customer review rating 4.5/5

Lucia V. Families - Confirmed reviews ALL

Loving the hotel so much.. lotsa activity wont keep you bored. Will come back soon ❤️

Memorable family vacation

Customer review rating 5.0/5

Fika Families - Confirmed reviews ALL

Our family stayed at the Rasamala Villa for a few days. It was faultless from the moment we made the booking. The entire staff was super attentive, friendly and catered to our family. We were traveling with kids and they prepared kids books, toys and even decorated with tents, cookies decoration activities, and dessserts with their name written on the plates. We're still talking about how delicious our BBQ dinner in the villa! Chef Reza and the team really made sure we had the best meal. Our family had an amazing experience watching a movie outside next to a bonfire! The kids really love eating smores and fresh pop corn. To sum up, the villa and facilities are immaculately designed and well kept, but it was the entire staff that really made the trip easy, special and memorable. Kudos to Putri, Anggi, Ari, Eja, Dani, Hani and many others. Keep up the excellent work. PS: if you stay in the villa, get the floating breaky in the pool :)

Good stay

Customer review rating 4.5/5

Mudita K. Families - Confirmed reviews ALL

Our stay was such a pleasant one. Upon arrival we were warmly greeted by the staff. Checked innsmoothly with the help of the staff named Yoga, we were given free upgrade due to our first time in this hotel which given us such a surprise cause we were never given such a thing before. Tks Yoga and thanks pullman vimalla for the lovely experience


Customer review rating 5.0/5

J. P. Families - Confirmed reviews ALL

It was our first time stayed at Pullman Ciawi Vimala Hills. We’d been saving this trip to celebrate an early bday getaway for our first son, and our first trip with my parents after i got married. At first, we just expecting a relax trip since the hotel located quite a far from other places, but it turns out the hotel offer a lot of much more fun activities than we expected. This is a true luxury that we could get after having kids. :)) We were welcome so nicely and all the front office staffs are so warm n friendly, on top of that, we got a free upgrade room TWICE (cos we extend our stay); it really got me teared up. I’d been wanting to have a great quality time w my family and Pullman you really touch my heart by giving us this sweet surprise! It marks the most memorable trip of our family. Also, we got dinner at Damar restaurant, the food truly great and on breakfast time, we had the nicest greetings and service by Nataliana, she made us coffee to our personal preferences, and she even so nicely offered a chocolate milkshake to my 4yo son, that is superrrrr thoughtful. We really grateful to meet this people that make our stay even better. Not have i mention even the housekeeping staffs and manager (i dont remember the name) were super helpful and friendly. The cleanliness of the hotel is top notch, the facilities and activities are so thoughtful to all age range! The concierge also so nice, they offered us a wheelchair for my grandma! Seriously if i need to rate this trip, it’s more than 100 out of 100. I was a hotelier and never have I ever encounter all departments to have this same exceptional service!! Great job teams and keep it up! For our next getaway it is a no doubt to spend our days at Pullman Ciawi !!

Excellent stay

Customer review rating 5.0/5

Chiquita E. Families - Confirmed reviews ALL

Going towards the lobby, it was a humble reception area. The staff throughout the hotel were very professional and friendly. They always greeting and smiling to us. The breakfast were amazing, especially the service from mbak Rima & Mas Yudi. They were extremely helpful. The location of the hotel is great. The room was spacious and well equipped with all essentials and great view. Will be back to this place soon.

Good Stay

Customer review rating 5.0/5

Ericko P. G. Families - Confirmed reviews ALL

Great Services

Very very great place to staycation

Customer review rating 5.0/5

David Families - Confirmed reviews ALL

Coming here for get staycation, nice place, very kind staff, great experience, good food, the staff very welcoming, vita and manda very informative and patient, housekeeping staff was nice also, and staff at salak, andika and ridho they are good person, we enjoy the great breakfast too, food was delicious, the staff very kind, natalie and dian very helpful, i really recommended this hotel for staycation. Thank you Pullman Ciawi.

Great time with loved ones

Customer review rating 5.0/5

Falaha R. Families - Confirmed reviews ALL

I took my mom to stay 1 night for her birthday present. I didn't expect that we had a really great time here. The staffs are really nice, they delivered excellent service for us. Special thanks to Natalia & her team to make our experience great. p.s we got our room upgraded to presidential suite. what a surprise in a great timing:D thank you so much

Very nice place

Customer review rating 4.5/5

Endah Families - Confirmed reviews ALL

We had a very pleasant stay in Pullman Ciawi! Everything was good, staffs were very welcome and helpful, foods were amazing, and it was our kids favorite place to stay. We had a lot of activities offered and our requests were all fulfilled.

Pleasant stay

Customer review rating 5.0/5

Richard Families - Confirmed reviews ALL

We've got early check in. Thanks to nice receptionist. Pullman have well organized schedule for kids, teens and adult. A lot interest activities for my family, like swimming lesson, leaf art, riding bike for free. We were served a delicious breakfast and Ms. Rima in the restaurant asked whether is there anything less than pleasant during our stay and she also informed us that we could go feed the deer and go to flower hills using hotel tram. What a great hospitality. We closed our activity by doing a photo session. It was really pleasant experience. Thank you to all staffs in Pullman, especially Ms Rima.

Memorable stay. Very impressive

Customer review rating 5.0/5

Adinda P. Families - Confirmed reviews ALL

Well located. Clean and very cozy accomodation. Good food. Very friendly staff. Excellent service. 2 staffs at breakfast at Damar Rima and Andez gave best service. Very friendly and excellent hospitality. Always called us by names and ensured we felt most welcome and comfortable. Room is nice. Bed is comfy. Many children activities. Overall very satisfied with your establishment. Maintain and keep improving!

pleasant stay, convenient for family

Customer review rating 4.0/5

Ricky Families - Confirmed reviews ALL

Good place for family staycation

Wonderful Holiday in Pullman

Customer review rating 5.0/5

Verry S. Families - Confirmed reviews ALL

Location is reachable without traffic Jam, Service was excellent, activity (outdoo n indoor) for kids are entertaining. No time for "Gabut" the food also yummy we tried all the restorant inside. Love it one of the best experience ❤️❤️

great stay

Customer review rating 5.0/5

Claudia Families - Confirmed reviews ALL

enjoy the breakfast, elin was great and very helpful bu. nia and pak lukky were nice and helpful too. room was inmaculate clean

A hotel I don't want to go back to again

TripAdvisor rating 1.0/5

lautneo TripAdvisor review

facility 5 room 4 management 2 service 2 위치, 풍경은 멋진 호텔입니다만, 사무적이고 고객을 생각하지 않는 리셉션, 식당 매지니먼트가 편안하고 즐거워야 하는 가족 휴가 기분을 망치게 만드는 아쉬운 호텔입니다. 두번을 갔으나 두번 다 너무 안 좋은 기억들이 트라우마로 남아 두번 다시 풀만 계열 호텔은 가지 않을거 같습니다. 대체적으로 풀만 계열은 좋지 않은 기억들만 남습니다. The location and scenery are wonderful hotels, but This is a disappointing hotel where the clerical and unassuming reception and restaurant management ruin the feeling of a family vacation that should be comfortable and enjoyable. I've been there twice, but both times, the bad memories left me with trauma, so I don't think I'll ever go to a Pullman hotel again. In general, only the bad memories of the Pullman series remain.

Dear Explore654821, Welcome back .. ! Thank you very much for your loyalty to our hotel and for taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention on TripAdvisor. I am delighted to know that you have been impressed by the Hotel’s strategic location and scenery. My Team and I are highly concerned about the displeasing experiences your have encountered during your stays and we sincerely apologize for the inconvenience. In order to improve our service level, it would be highly appreciated if you could inform us more detailed circumstances you came across during your stay by emailing us to the email address that is available at our website. I will immediately take them into actions and discuss it with the department heads concerned as soon as we receive the information. My Team and I look forward to hearing from you soon. Yours sincerely, Gilles Tressens General Manager

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