Pullman Ciawi Vimala Hills Resort Spa & Convention Hotel 5 stars

Nice

Staying here to celebrate my anniversary for the 3rd time, and the resort are always crowded since the very first they are open. The staffs are all nice and welcoming, always feels like coming back home again!

Soooo happy at vimala pullman ciawi.....

Impromptu trip to Ciawi and we stayed one night at Pullman Hotel & Resort. Our room was upgraded to Suite with Salak Mountain view. The room is spacious, clean, comfy, and modern. On top of that, we were given choices of pillow for us to sleep. The service was extremely excellent. My wife injured her foot and they provided us wheelchair and assisting us during our stay. As a platinum accor plus member, they emphasized a lot on making us feel privileged such as extra vouchers were given as welcoming tokens, hand-written greeting cards and special breakfast were directly delivered to our table. We were greeted by Customer Experience staff, Ms. Elin, who was very friendly and ensure our stay experiences were enjoyable. Overall, we had a very awesome and memorable short getaway at Pullman and we definitely can’t wait to come back here again. One small feedback from us would be we would love to see more dustbins and tissue boxes are placed in the room during our next visit. Cheers :)

Staying there was very pleasant but there was 1 incident that surprised me because my child slipped in the bathroom because the floor was slippery and in my opinion it was not friendly for toddlers

I like the ambiance and atmosphere of the room and hotel environment. Did a great job to make it as relaxing as possible. Some improvements that I noticed: mini-bar items felt quite dusty, breakfast menu variety can be improved and I tasted the fried rice for breakfast was underwhelming at best. Other than these things, everything looks good.

That was our second stays at Pullman Ciawi but this was our first time to stay at pool access room. It was great experience, warm staff, nice pool (please have more floaties). Minor downsides are there was wind sound caused by narrow space between sliding doors and drop off area were full of cars (consider to have another drop off area along concierge service e.g trough ballroom lobby)

Upgrade room

Idk maybe this is the 6th or 7th time we stay in this hotel, My kids really like this pullman ciawi hotel, we got the pool access room, and we all love it, just a few step to the swimming pool, and also close to damar restaurant, the breakfast hv many variation of food, and we got compliments from elin the guest relation of damar restaurant when we hv bf, she friendly and polite, and we will come back for sure to pullman ciawi soon!!

We decided to take a week away at The Ciawi Pullmann Resort in Bogor and we never regretted it. The rooms are well maintained even during this period of partial lockdown and housekkeping is doing a very good job. In addition to the diverse swimming pools that are clean and appealing there are a lot of activities available to all the family and that makes for an active stay during which you never get bored! The food is good without being sensational and the buffet at Damar restaurant doesn't change much. That would be the only little downside we would make for this review. Yet the staff is very nice and caring. We want to thank Nathalia in particular at Damar for her efficience and care. She is very involved and always made sure we were feeling welcome as well as Jessica for her excellent service!

We have stayed at many luxury hotels and this one should definitely be one of them. Everyone is extremely friendly and some staff are totally dedicated to making sure that you have anything you might want including any outside information.

As usual always like the services at this hotel, especially at Damar Restaurant with great services from Elin. waiters are friendly and helpful. Enjoy the new Tram experience with Dicky as the Driver.

This is our 2nd experience staying at 3BR villa with pool. With this pandemic striking, we can't really going anywhere.. so staying in the room with complete facilities is a must. And Pullman could give us that and we are quite happy.

We have stayed in Pullman Vimala several times and their services always beyond my expectations. Special thanks to hotel members especially to Mrs Nia (guest relation manager) and her team Ms Shavira & Ms Endang. Thanks for your detail attention and warm gesture to us, we really appreciate it.

a really great hotel to spend time with family, but i think the breakfast menu is too standard considering the price is quite expensieve. They have many activities for children but i think they should also added more activites for the elderly. overall, i will def back again