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Pullman Ciawi Vimala Hills Resort Spa & Convention Hotel 5 stars

Customer review rating 4.5/5 1,349 reviews

#ALLSAFE Accor

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Pullman Ciawi Vimala Hills Resort Spa & Convention
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Hotel extras

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • 208 rooms with balcony overlooking the pools & Mount Salak and 21 villas with bedroom and pool

  • Vibrant dining options: 2 indulging restaurants & 2 stylish bars

  • 4soothing & rejuvenating swimming pools (up to 1500 sqm) with Kids Club & a relaxing Fit & SPA

  • 2 ballrooms & 4 function rooms (fit up to 1300 guests) with natural daylight and balcony

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • GolfPaying
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak, Gadog
Megamendung, Bogor
Megamendung
16770
bogor
indonesia

Tel: +622518306888

Fax: (+62)2518306889

Check-in from 15h00

Check out up to 12h00

  • CISARUA BUS STATION :  BOGOR CIAWI

  • By plane

    SOEKARNO HATTA At 80km / 49.71 miles

  • By train

    BOGOR STATION At 15km / 9.32 miles

  • By train

    BOGOR STATION At 16km / 9 miles

GPS :-6.664875, 106.8673125

Our accommodations

Situated in a serene atmosphere, Pullman Ciawi Vimala Hills Resort Spa & Convention features 208 rooms & 21 villas with comfy Pullman bed, rain shower, up to 60" LED Interactive Technology TV, WiFi, balcony, pool access and view to Mount Salak.

DELUXE ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 42 m² / 452 sq ft
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

DELUXE ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 m² / 452 sq ft
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone

EXECUTIVE ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 42 m² / 452 sq ft
  • Views: Garden side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 m² / 452 sq ft
  • Views: Pool side, Mountain view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Garden Access

  • Max. number of persons: 3
  • Area: From 42 m² / 452 sq ft
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, Garden Access

  • Max. number of persons: 3
  • Area: From 42 m² / 452 sq ft
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Pool Access

Accessible room
  • Max. number of persons: 3
  • Area: From 42 m² / 452 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, Pool Access

Accessible room
  • Max. number of persons: 3
  • Area: From 42 m² / 452 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

MAD COW VIMALA HILLS

Type of cuisine: Regional

Mad Cow Vimala Hills is a stylish departure from a traditional steakhouse to enjoy deliciously juicy steak, fresh seafood, tasty appetizers & platters for sharing socially accompanied by rejuvenating selections of non - alcoholic drinks except beers.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DAMAR RESTAURANT

Type of cuisine: International

Damar is an all day dining with access to family entertainment areas offering scrumptous buffet & a-la carte menu of Indonesian & International favorites with ingredients from locally grown products & serves non-alcoholic drinks except beers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Salak Bar & Lounge

Non contractual photo

Salak Bar & Lounge is where guests unwind & relax throughout the day savoring delectable gourmet snacks & selections of liquorless libations (except beers) to enjoy a pleasant relaxing sense & view overlooking the resort, lush garden & Mount Salak.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Padi Pool Bar

Non contractual photo

Set along in a natural surrounding & perched next to the resort's lagoon styles swimming pools, Padi Pool Bar is an enduring concoction of culinary experience & a haven of serenity, serving light dishes & refreshing non-alcoholic drinks except beers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,040 m²

  • Maximum capacity: 850 people

  • Maximum banquet capacity: 650 people

Find out more

Our guest reviews for
Pullman Ciawi Vimala Hills Resort Spa & Convention

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,349 reviews

tripadvisor

TripAdvisor Rating 4.5/5

735 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good Service!

Customer review rating 4.5/5

Ochag Couples - 06/08/2020 Confirmed reviews ALL

good hotel resort in puncak. All staffs are friendly, i checked in with the GRO lady that was very nice too. Got my room upgraded during my stay and decorated room. The new normal procedure was good.

Convenience and memorable

Customer review rating 4.5/5

Krisna A. Families - 06/08/2020 Confirmed reviews ALL

we love the view, the room, the hospitality of the room.

Good stay

Customer review rating 4.5/5

Dwi Families - 06/08/2020 Confirmed reviews ALL

Kids friendly

good stay

Customer review rating 4.5/5

Anggriyanto Y. S. Families - 05/08/2020 Confirmed reviews ALL

good staycation during pandemic period. but still worry bit coz there were many people around (ex. in pool). breakfast in restaurant is quite challenging, queuing just to grab some fried rice, and i think number of staff is not enough to handle max capacity of resto cos all must be served by staff.

Excellent experience as always

TripAdvisor rating 4.5/5

adi2426072020 31/07/2020 TripAdvisor review

Never let down me and my family expectation staying at this hotel. The team ensure our stay always enjoyable, therefore we always having a good relax time here Place is considerably near to Jakarta, not far from the TOL exit (easy access does not need to queue up) Accomodation always satisfying from cleanliness, decent room space and comfortable Variety food for breakfast is great, consistent taste every time we have meal here. The last but very important for us us the “Excellent” customer service start from check in until leaving the hotel. This is the main reason for us keep coming back here. Thanks for the great hospitality from Ms, N*a and crews Cheers

Dear Adi2426072020, Welcome back .. ! Thank you very much for choosing our hotel and taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention on TripAdvisor. I am delighted to know that we have exceeded your expectation and to learn that you have been impressed by the location, room, quality of food and service we provided from your arrival to your departure day at the resort. I am also happy to know that the level of service from our Team fulfilled your requirement. I will share your kind note to them, which I believe will be a great motivation to strive for service excellence. My Team and I look forward to welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager

Good place

TripAdvisor rating 4.5/5

hendry2703 23/07/2020 TripAdvisor review

Good place, good rooms, nice view and full facilities for family from playground etc. Nice breakfast too. But car Park is too far from hotel. But its ok the hotel have A good service and have A valet parking.

Hotel near Jakarta and center of Bogor

TripAdvisor rating 4.5/5

Astrie H 18/07/2020 TripAdvisor review

The hotel location near Jakarta and center of Bogor with good view and good ambience. The facilities and activities are quite complete especially for kids. But honestly the food for breakfast must be improved as 5 stars hotel.

Perfect place for a short getaway

TripAdvisor rating 4.5/5

andrewmaxell 18/06/2020 TripAdvisor review

Everything's perfect, only this time there are few things that make the stay was not perfect. There are hairs in bathroom and on the bed. The amenities are not consistent for each room (there are room that provide 2 espresso glasses, other room provide 2 tea glasses, etc).

Dear andrewmaxell, Thank you very much for choosing our hotel and taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. I am happy to know that you have found our resort a perfect place for a getaway. I have taken notes of the discomfort you have come across during your stay and I would like to sincerely apologize for the level of service that is not up where it is supposed to be. Your feedback is a valuable resources that will be used as our references for improvement. I highly appreciate the information. Once again, thank you very much we look forward to welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager

My experience in Pullman Ciawi

TripAdvisor rating 4.5/5

Harry1234665 17/06/2020 TripAdvisor review

Cleanliness of the room hotel should be improved, founded : 1. There was web spider in balcony 2. Dusty box in tea and coffee place Cleanliness in the restaurant should be improved, founded; Inside the restaurant there were several insects flying in my table, it happeened two days in a row when I had my breakfast or lunch in that restaurant

Dear Harry1234665, Thank you very much for choosing our hotel and taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. It is with much regret to learn that you did not have a satisfactory stay during your last visit to the resort. I would like to sincerely apologize for the discomfort you have come across related to the level of cleanliness which far from our standard. Rest assured that we have taken an immediate and appropriate measures to address the issue and prevent future occurrence. Once again, thank you very much and it is our hope that you will give us the opportunity to serve you better in the future. Yours sincerely, Gilles Tressens General Manager

Perfect for short gateaway

TripAdvisor rating 4.5/5

LordCimike 11/06/2020 TripAdvisor review

Place near Puncak, a very nice spot because not having a full traffic ( still at gadog ) and have a big spacios and clean room, good service and fast cek in, really pretty nice hotel big recomended for those who have a kids and big families

Dear LordCimike, Thank you very much for choosing our hotel and for taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. Thank you for recommending us to the TripAdvisor readers. I am happy to learn that you had a wonderful stay and we have exceeded your expectation. It is also pleasing to know that you have been impressed with the hotel’s strategic location & facilities, service level and the quality of the food. Once again, thank you very much and my team and I look forward to welcoming you back at the resort soon. Yours sincerely, Gilles Tressens General Manager

Nice.. like resort in Bali.. but in Jakarta

TripAdvisor rating 4.5/5

z1d4n377 10/06/2020 TripAdvisor review

Nice Hotel, nice service and good enviroment.. feel like in Bali with resort desain.. view Montain is very good, the activity for children is also interesting. Good food for breakfast, have many nice pool

Dear z1d4n377, Thank you very much for choosing our hotel and for taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. I am happy to learn that you had a wonderful stay and we have exceeded your expectation. It is also pleasing to know that you have been impressed with the level of service, hotel’s facilities and the quality of the food. Once again, thank you very much and my team and I look forward to welcoming you back at the resort soon. Yours sincerely, Gilles Tressens General Manager

nice place for a quick escape

Customer review rating 4.5/5

Nadya Couples - 20/04/2020 Confirmed reviews ALL

the stay was splendid, hotel location and design is very nice eventhough our trip happen when corona virus spreading all over the world thus some facilities is not offering their best service such as breakfast buffet or spa treatment which closed due to virus anticipation. Overall we have an enjoyable stay and we would like to visit again when the situation getting better to fully appreciate the service that hotel offer.

Dear Sri l., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. Please allow me to express my sincere apology for the inconvenience that you encountered with our not fully operated facility due to this pandemic. and we are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gilles Tressens General Manager

Great stay at Pullman Vimala Hills

Customer review rating 4.5/5

Jonathan Couples - 16/04/2020 Confirmed reviews ALL

Great Experience with excellent services and facilities. Breakfast food taste can be improved to be a 5 star quality because it feels like a 4 star hotel breakfast. Pricing through OTA is also very different and not beneficial for customer

Dear Jonathan A., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and I am delighted to know that our resort facilities and the service have met your expectation. We have noted your comment for the food quality and addressed it with the team. For OTA pricing, we suggest you to book direct on our Accor website or direct to our hotel. And we appreicte your comment for our team; Magda who deliver an excellent service during your stay. We are looking forward to welcoming you again soon at our Resort. Sincerely, Gilles Tressens General Manager

Best Ever Pullman Experience

Customer review rating 4.5/5

Firman K. Couples - 05/04/2020 Confirmed reviews ALL

Pullman Ciawi was Extraordinary. The Service is Beyond Expactation. All of the Staff were Polite, Full of Service and Great hospitality especially Mrs Nia as Guest Experience manager and All of Front Desk / Receptionist Team are Full of Smile and Great Services. Next time surely we will come back again at Pullman Ciawi. Thank you all team and God Bless all of you

Dear Firman N K., We very much appreciate your loyalty to Accor Hotels indeed. Thank you very much to share about your staying experience at Pullman Ciawi Vimala Hills. I am very happy to learn that my team were able to deliver the excellent service and made your stay was wonderful and memorable. Your sepecial comment for My team; Nia and the Front Office team is appreciated and definately will share to them. Me and my team are looking forward to having you back at our Resort for another great experience. Warm regards, Gilles Tressens General Manager

Having great time with family

Customer review rating 4.5/5

Ardian R. Families - 01/04/2020 Confirmed reviews ALL

So many nice spot for kids to spend time and also good experience to feed animals during buggy tour...cool.

DearArdian r., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and I am delighted to know that you enjoyed our service and the facilities especially the buggy tour. We hope your stay was memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Tressens General Manager

Memorable Stay!

Customer review rating 4.5/5

Maya P. Couples - 01/04/2020 Confirmed reviews ALL

Thanks to pullman team for your hospitality and great service! Ms.Teta, Mr. Lukki, Ms. Jessica and other team that I cant remember their name! Thanks for room upgrade, tasty breakfast and comfy room with nice view!

Dear Maya P., Thank you very much for taking the time to complete our survey and share us about your staying experience at Pullman Ciawi Vimala Hills. I am delighted to know that you had a memorable stay at our resort and I appreciate your comment for the excellent services delivered by our team; Lukky, Teta, Jessica and the team. Will certainly share the comment to them. We are looking forward to welcoming you again soon. Sincerely, Gilles Tressens General Manager

Good stay

Customer review rating 4.5/5

Anonymous Families - 30/03/2020 Confirmed reviews ALL

Good hospitality, Jessica is very friendly and helpful. One thing that did not meet my expectation is that when we finished check in, the receptionist forgot to give back my ID.

Dear Michelle C., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback and I am happy to know that your had a good stay with us and you have been amazed with the service excellent delivered by our team; Jessica. I am sorry for the unpleasant experience you have encountered on your check in process and rest assured that we have address the issue with the department concern. Thank you for your sharing and we are looking forward to welcoming you again soon. Kind regards, Gilles Tressens General Manager

Good living in this hotel

Customer review rating 4.5/5

Deafry Couples - 30/03/2020 Confirmed reviews ALL

So far so good, good ambience, good pool, good restaurant

Dear Deafry Yusrizal Y., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. Sincerely, Gilles Tressens General Manager

Great Hotel

Customer review rating 4.5/5

Tyta Families - 30/03/2020 Confirmed reviews ALL

What a great hotel with nice room n many activities for family. We really enjoyed our stay. We booked deluxe room but got upgrade to an executive room and the kids really love the bathtub. We stayed here during the covid-19 issues, and actually quite worried about it. But we saw that the staff really concern about this issues n made us a bit relieve. We got nothing to be complained accept maybe for the maps n signage that might be lack of infos.

Dear Tyta M., Thank you very much for taking the time to complete the survey and tell us about your staying experience at Pullman Ciawi Vimala Hills. I am delighted to know that you and your family enjoyed the room upgrade and the kids facilities. And the most important is you feel comfort and safe stying with us during this situation. Your special mention for our team; Kukuh and Aji is appreciated and will certainly share to them and the team. Again, thank you for your sharing and we look forward to welcoming you again soon. Kind regards, Gilles Tressens General Manager

Pullman Ciawi, Bogor, Indonesia

Customer review rating 4.5/5

Imam P. Couples - 30/03/2020 Confirmed reviews ALL

just excelent

Dear Imam P., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. Sincerely, Gilles Tressens General Manager

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