Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.4/5 4,009 reviews

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Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

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Room 1

Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,009 reviews

TripAdvisor Rating  4.0/5  3,620 reviews

I just love to stay at this hotel, I am traveling almost monthly to Amsterdam and I always stay here

Customer review rating 5.0/5

Guillermo Business - Confirmed reviews ALL

Dear Mr. S., Many thanks for this positive feedback. It brings us immense joy to know that your stay at Novotel Amsterdam City was so fulfilling. We are delighted that you enjoyed the personalized attention from our staff, the delectable omelets prepared by George, and the care provided by our reception team. Your appreciation for the dinners, alongside Dylan\'s service at the bar and Francisco\'s efforts alongside our team, truly warms our hearts. It is our aim to create a home away from home for our guests, and we are thrilled that we could make you feel welcomed and comfortable. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Best hotel I've stayed at in recent years

Customer review rating 4.5/5

Madhuri S. Families - Confirmed reviews ALL

Dear Ms. S., Thank you for the time taken to share your experience of staying with us. We are truly pleased to hear of the wonderful experience you had during your stay with us at Novotel Amsterdam City. We are delighted that you found the variety of breakfast options and the overall service to be excellent. Our team takes great pride in delivering an extensive breakfast selection catering to various dietary needs, and we are glad it contributed positively to the start of your day. Moreover, providing exceptional service to our guests is a core value at our hotel, and we\'re thrilled that our efforts resonated with you. However, we regret to learn that the cleanliness of the carpet in your room did not meet our high standards. We strive to maintain impeccable cleanliness throughout our accommodations, and we apologize for any inconvenience this may have caused you. We appreciate you bringing this to our attention, and we will ensure that our housekeeping team addresses this concern with the utmost attention. Finally, it is great that you appreciated our convenient location near Amsterdam RAI with its easy access to transport links to Schiphol Airport and the city center. Our guests often commend the ease of navigating the city from our doorstep, and it is rewarding to know that this enhanced your experience with us. We hope to have the occasion to welcome you back. Kind regards, The entire team really hope we can welcome you back on a future occasion. Kindest regards, Manager on Duty

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear Ms. T., Thank you for the time taken to share your experience of staying with us. We are delighted to acknowledge the positive remarks you\'ve shared regarding your stay at Novotel Amsterdam City. We are thrilled that you enjoyed our intercontinental breakfast buffet and the pleasant views from our conveniently located hotel. It is our goal to provide a comfortable and welcoming atmosphere, and we are glad to hear that our staff\'s friendly and helpful service contributed to your positive experience. However, we regret that the initial room setup for your party of three was not as expected. We appreciate your understanding in bringing this to our attention, and we are relieved to know that our reception team was able to promptly resolve this for you. Finally, we are pleased that our hotel\'s proximity to the metro facilitated easy access to the heart of Amsterdam. Our prime location is indeed one of the highlights for our guests, and it\'s wonderful to hear that it enhanced your visit. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Manager on Duty

We loved the experience at Novotel

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Ms R., Thank you for sharing your feedback. We are sincerely appreciative of the positive remarks you\'ve shared regarding your stay at Novotel Amsterdam City. We are thrilled that you found the cleanliness and comfort of our rooms to your satisfaction, and that the warm hospitality provided by our staff enhanced your visit. It is gratifying to know that your recommendation is a testament to the high standards we strive to uphold. It would be our pleasure to have you return on another occasion. Very best wishes, Manager on Duty

good location for RAI

Customer review rating 3.5/5

Maciej Business - Confirmed reviews ALL

Dear Mr S., We appreciate the time you have taken to share your feedback. We are glad to know that you had an enjoyable stay and that you found our location was ideal for your needs. Our rates can vary depending on availability and the period of the year, we do, however, try to keep them as competitive as possible. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

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Other web-users rate our hotel

  • 2,039 reviews 9/10 Location
  • 2,365 reviews 7.1/10 Room
  • 2,146 reviews 7.9/10 Service
  • 49 reviews 7.6/10 WiFi
  • 1,311 reviews 8.9/10 Breakfast
  • 1,184 reviews 6.8/10 Cleanliness
  • 449 reviews 7.6/10 Amenities
  • 106 reviews 8.1/10 Wellness Area

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