Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.4/5 3,613 reviews

Best price
guarantee
Novotel Amsterdam City - Image 1
Novotel Amsterdam City - Image 2
Novotel Amsterdam City - Image 3
Novotel Amsterdam City - Image 4
Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,613 reviews

TripAdvisor Rating  4.0/5  3,630 reviews

Unrespectful manner for receiving city taxes

TripAdvisor rating 1.0/5

S A Couples - TripAdvisor review

Dear Guest S A, Thank you for taking the time to provide us with your review. We sincerely apologize for the multiple challenges you encountered during your visit. Our cashless payment policy is designed to streamline transactions, but we recognize this created significant inconvenience in your situation and will review how we communicate this policy to guests beforehand. Regarding the room access issue, we deeply regret the distress caused while resolving the city tax payment. Our team should have explored alternative solutions more proactively to prevent this stressful delay. We're particularly concerned to hear about the room condition upon finally gaining access. While our housekeeping team follows strict daily cleaning protocols, we clearly fell short of our standards in this instance and will reinforce our quality checks. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Manager on Duty

TripAdvisor rating 5.0/5

John C TripAdvisor review

Dear John, We would like to thank you for taking the time to leave this review about your recent visit. We are delighted that you had such a wonderful experience at Novotel Amsterdam City. Your praise for our breakfast offerings means a lot to us. The variety of our morning selections reflects our commitment to starting each guest's day perfectly. Regarding the air conditioning matter, we sincerely apologize for any discomfort. Our maintenance team's swift response demonstrates our dedication to resolving any concerns promptly. Finally, we appreciate your detailed comments about our strategic position. The convenient access to RAI station and multiple metro stops makes exploring Amsterdam effortless for our guests. We look forward to welcoming you back on a future occasion. Best regards, Manager on Duty

Customer review rating 2.5/5

Yagizcan G. Business - Confirmed reviews ALL

Dear Mr. G., Thank you for taking the time to share your detailed feedback about your stay with us. We are delighted that you appreciated our reliable WiFi connection and efficient check-out process. However, we sincerely apologize that your experience fell short in some areas. Your comments about the dining options have been shared with our culinary team. While we do not operate a shuttle service, our front desk team can assist in arranging transportation to and from the airport. We understand your desire for more leisure activities within the hotel. Nonetheless, we truly value your positive remarks about our attentive team members and the cleanliness of our facilities. We would like to inform you that we have several entertainment options available on the first floor, which we hope will enhance your experience during your next visit. We hope to welcome you back for a more satisfying experience in the future. Best regards, Manager on Duty

Customer review rating 2.0/5

Shanshan L. Families - Confirmed reviews ALL

尊敬的李女士： 感谢您抽出宝贵时间分享您在我们酒店的住宿体验。 我们非常高兴看到您对我们前台团队的工作效率和热情给予了认可。您提到的办理入住和退房过程顺畅，这正是我们一直努力追求的服务标准。 我们真诚地向您道歉，您的住宿体验未能完全达到预期。关于账单称谓的失误，我们深表歉意，这确实是我们工作中的疏忽。对于员工互动方面的反馈，我们会认真对待，因为温暖友善的服务态度是我们引以为傲的标准。 最后，我们感谢您对酒店环境卫生以及可持续发展措施的肯定。您的评价将激励我们不断提升服务品质。 期待未来能有机会为您提供更令人满意的住宿体验。 谨致问候， Manager on Duty

Customer review rating 4.5/5

Verplancke R. Families - Confirmed reviews ALL

Beste meneer Verplancke, Hartelijk dank voor uw uitgebreide beoordeling van uw verblijf bij ons. We zijn ontzettend blij dat u zo heeft genoten van uw verblijf in Novotel Amsterdam City. Uw positieve waardering voor onze dienstverlening doet ons goed. We zien dat u tevreden was over het ontbijt, de service van ons team en het comfort van uw kamer. Ook fijn dat u de check-in en check-out als prettig heeft ervaren. Uw waardering voor onze duurzaamheidsinitiatieven en ons loyaliteitsprogramma stellen we zeer op prijs. De hoge scores die u heeft gegeven voor de verschillende aspecten van uw verblijf zijn voor ons een mooie bevestiging dat we op de goede weg zijn. We hopen u nogmaals te mogen verwelkomen in ons hotel. Met vriendelijke groet, Manager on Duty

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,900 reviews 8.9/10 Location
  • 2,232 reviews 7.3/10 Room
  • 2,069 reviews 8.1/10 Service
  • 42 reviews 8.3/10 WiFi
  • 1,213 reviews 8.9/10 Breakfast
  • 1,126 reviews 7/10 Cleanliness
  • 418 reviews 7.6/10 Amenities
  • 116 reviews 9.3/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Amsterdam

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.