Novotel Coventry M6 J3 Hotel 4 stars

Efficient stay great service rooms well equipped although stayed the week after the hotel was shutdown due to Covid19, and there were some slight issues with the phone and plumbing!

Had a great stay. Staff were very welcoming and explained everything in detail. Will definitely be booking again for work purposes. Great place to stay. Was shocked to see a mini fridge but hey I'm easily impressed. Thank you

We stayed for one nightthr room was spacious and had good amenities, the shower/ bath was excellent. My only negative was that it needed a good clean, there was black mould around the shower screen and coffee (I hope) marks all over the walls.

Well appointed hotel, good facilities, staff very efficient, although after a shutdown due to COVID 19 there we a few small issues with the room! Even though the menu was reduced there was plenty of choice and good quality at a reasonable price

The hotel is well positioned and comfortable the food and staff service are excellent However three times in a row I have booked through reservations and they have not booked the dates requested, I get no confirmation from reservations just an email to say it has been booked! When I get to the hotel they have the incorrect booking information! I have been told I now qualify as a Silver member but this information has not been updated on your system Finally when checking out I have to wait ages if I ask for a printed receipt or if I ask for an email receipt it does not always arrive and I have to chase it!

excellent as always staff friendly and very helpful from front deck right through to cleaning staff all always happy to help this is our fourth year staying hear for crufts and wouldn't dream of going anywhere else

Nice room but the dogs barking and smell wasn’t pleasant

A bit expensive, but then you pay for being close to the Ricoh and the M6. I do think that, when I was paying £190 for a night, your watering down of the orange juice at breakfast was a bit mean! Must have saved you all of two or three quid, but gave a very bad impression of cheapness. The adjoining door from my bedroom into the next room meant it was a bit noisy too...

Very enjoyable stay - The whole family was happy and would certainly book again. Great service with very polite and understanding staff

Lovely staff, great breakfast and extremely comfortable bed.

A 15 minute stroll to the Stadium, the rooms are clean and spacious, the staff throughout are fantastic, helpful with a good variety at breakfast and also bar snacks and restaurant fair, have stayed before and will definitely stay again.

Not worth £94 loud customers next door. My room door was broken so reception had to let me in everytime. Service at breakast was impatient and then noisy. I should've asked for a refund really. Will not choose Novotel again

We have stayed at this hotel before and really enjoyed our stay, however on this occasion we had an extremely unpleasant stay. Firstly, the room was not ready with a sofa-bed even though we had stated that we have 2 young children. We were then moved into another room in which the beds were ready, and I had to trapeze our suitcases from floor to floor. The room was very average, including cleanliness. The toilet fan wasn't working and it had an adjoining room in which the guests were extremely noisy. I believe their was a boxing tournament on nearby and many of the attendees were staying at this hotel. It was clear that the hotel staff were unable to cope with the pressure as well as with some of the rowdy behaviour. We had people running up and down the corridors after 2am disturbing our sleep and waking our children. No attempt was made by staff to confront the protagonists and when I complained the reception staff told me that they were in the office and couldn't hear the noise, which sounded unbelievable to me. I feel the general condition has gone down and probably won't be staying there again.

Stayed with you on serval occasions, this stay didn’t have a good experience, the gentleman on reception isn’t pleasant, anything was a bother to him, had to wait for him to be ready to check me in even though he was at the desk just watching people, not a people person (this is the second time we’ve come across him) the rest of the staff are happy to help. We had a connecting room, the people in the room connecting to ours was up until 8am partying and being extremely loud.

Easy check in , room lay out fine for working and relaxing , bathroom excellent , casual dinner tasty and priced right .