Mercure Hotel Freiburg Am Muenster 3 stars

Customer review rating (ALL Rating) 4.6/5 1,921 reviews

Mercure Hotel Freiburg Am Muenster - Image 1
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Description

Hotel extras

  • Our hotel features newly renovated rooms and air conditioning.

  • "The Flave" offers a cozy and modern ambience to enjoy a drink or a meal.

  • Public parking garage directly below the hotel.

  • The hotel captivates through its central location in the old town.

  • The hotel has 3 meeting rooms for up to 140 people.

Our accommodation(s)

Hotel location

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1
79098 FREIBURG
Germany

GPS:47.99752, 7.854613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MUENSTERBLICK

Modernity typifies the atmosphere in our "Münsterblick" restaurant where our chefs conjure up delightful regional dishes. Come and enjoy your meal on our terrace while soaking up some warm rays of sunshine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,921 reviews

TripAdvisor Rating  4.0/5  1,187 reviews

Certificate of excellence 2023

Comfortable hotel in a great location

Customer review rating 4.5/5

Slpt Couples - Confirmed reviews ALL

A great hotel to stay, located within walking distance to the charming old town of Freiburg and the Christmas market! The room is comfortable and clean. Love the personal touches in the room with a of a bottle of wine and snacks for being a loyal member! Thanks Mercure.

Dear Phoi Theng, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed our comfortable accommodations, the convenient location, and the personal touches that we extend to our loyal guests. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Well located

Customer review rating 5.0/5

Natalie S. Friends - Confirmed reviews ALL

Staff very helpful and polite

Dear Natalie, Thank you for your kind words about our location and our staff's helpfulness. We are delighted to hear that you had a pleasant experience during your stay with us. Your feedback is greatly appreciated. Thank you for choosing our hotel and hopefully visit us again soon. Best regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Great stay

Customer review rating 4.0/5

Larisa Families - Confirmed reviews ALL

Very good hotel with welcoming staff. Rooms a Re spacious, clean and have amazingly comfortable beds to sleep on. Unfortunately every time I stay one of the elevators is out of order.

Dear Larisa, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. Please excuse the broken elevator and the inconvenience it may cause. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Good location

Customer review rating 4.5/5

Jim Friends - Confirmed reviews ALL

Pleasant stay in this hotel. Good facilities. Friendly helpful staff.

Dear James, many thanks for leaving your feedback on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We would like to apologize for the shower and we hope you still felt comfortable. Thank you for choosing our hotel and hopefully visit us again soon. Kind regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

Excellent Stay

Customer review rating 4.5/5

Andrew M. Friends - Confirmed reviews ALL

Everything was excellent- personnel, rooms, comfort, cleanliness, breakfast. Highly recommend

Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Sarah Folk Guest Relation Manager Mercure Hotel Freiburg am Münster

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Other web-users rate our hotel

  • 1,309 reviews 9.4/10 Location
  • 1,253 reviews 7.9/10 Room
  • 1,083 reviews 9.3/10 Service
  • 19 reviews 8.7/10 WiFi
  • 824 reviews 8.4/10 Breakfast
  • 507 reviews 7.6/10 Cleanliness
  • 270 reviews 4.3/10 Value
  • 199 reviews 5.6/10 Food

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