Sofitel Gold Coast Broadbeach 5 stars

Customer review rating (ALL Rating) 4.3/5 5,329 reviews

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81 Surf Parade, 4218 Broadbeach, Australia

Description

Hotel extras

  • Located in the heart of Broadbeach and mere steps from the ocean

  • Enjoy French luxury, premier dining and warm hospitality

  • Gold Coast's ideal conference venue

  • Outdoor pools and spa, gymnasium, tennis court

Our accommodation(s)

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Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 Broadbeach
Australia

GPS:-28.029367, 153.431579

Telephone
Fax +61 7 5592 3747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,329 reviews

TripAdvisor Rating  4.2/5  3,421 reviews

Great area, hotel ok.

TripAdvisor rating 4.0/5

grahamMotherwell TripAdvisor review

We stayed in this hotel for five nights and like most hotels there's going to be things you like and things you don't, thought the room was big and the bed very comfortable, bathroom had everything you needed including a bath, I also loved the fact we had a balcony we were on the tenth floor not sure how I would have felt if I was much higher the hotel has 22 floors, only thing about the room there's not much storage spaces to hang clothes so you end up living out of your case. I never ate in the hotel because there's so much outside it we had Japanese, Italian, Greek and café for breakfast were great and not that expensive. We visited the pool once just to busy and noisy just my personal preference, there were only four parasols for a large area so it was difficult to get out of the sun plus an covered area with beds underneath but I don't know what you would have to do to bag one of them. There's a lot to do not far from the hotel with great transport links and so cheap. One thing I don't like they want a three hundred dollar bond from you I've now stayed in five hotel's in Australia and only two wanted a bond and the other was only one hundred the rest have taken a note off your card and that's that, also they take it from you in a second but take 36 hours to give you it back.

Customer review rating 5.0/5

Robert A. Couples - Confirmed reviews ALL

Very good amenities together with excellent service

Customer review rating 4.0/5

Regan J. H. Couples - Confirmed reviews ALL

Loved our stay, from check in with a glass of bubbles on new years, right until the last moment. We didn’t want to leave, will stay again soon!

Customer review rating 2.0/5

Steven I. Solo - Confirmed reviews ALL

Outdated and in desperate need of room renovation.. Service was polite yet lacked initiative. Charged for valet without having a vehicle. No concierge available on check in

Excellent place for couples looking for a luxury escape

TripAdvisor rating 5.0/5

Julianne D TripAdvisor review

Excellent location. Great hotel if you wish to experience the Gold Coast and be close to shopping at Pacific Fair and the restaurants of Broad Beach. The service was 5 star all the way from the moment we checked in. We rang the hotel before check in to see if our room was ready and even though it was not the team was happy to call us once the our room was ready. The rooms were spacious for two people we did have a rollaway one night but apart from that for a couple its perfect. The rooms were very clean. Amenities are as you would expect in a 5 star hotel. The hotel is on top of a Woolworths which is great for snacks and the Woolies has a sushi bar which is great it you want a light meal. Room service was done through an app but it was easy to use and the food was great. The hotel is close of Pacific Fair shopping centre, the Casino and also the tram to Helensvale. There are plenty of restaurants and the Kurrawa Surf Club is across the road, become a lifelong member for $10 and enjoy member prices on food and beverage especially if you plan on heading there more than once. All in all we found the stay excellent. Pro Tip if you are planning to eat at the local restaurants do a quick search of what's available and book as the restaurants are very busy in that area.

Bonjour Julianne, Thank you sincerely for taking the time to share such a wonderful and detailed review of your experience. I am truly delighted to read that your stay felt like a luxury escape and that our team delivered five-star service from the very first moment. It is especially pleasing to know that the proactive communication regarding your room readiness helped make your arrival more comfortable and stress-free. I am glad you enjoyed the spaciousness and cleanliness of your room, as well as the convenience of our location, nearby dining options, and easy access to shopping and transport. Your kind comments regarding our room service experience and amenities are greatly appreciated, and I am pleased that everything met the expectations of a five-star stay. Thank you also for sharing your helpful tips with fellow travellers — it is wonderful when guests help others make the most of their visit to Broadbeach. Your feedback means a great deal to our entire team and serves as a true source of pride and motivation. We very much look forward to welcoming you back to Sofitel Gold Coast Broadbeach for another exceptional stay. Merci, Matt Andraws General Manager

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Other web-users rate our hotel

  • 1,722 reviews 9.3/10 Location
  • 2,659 reviews 6.6/10 Room
  • 2,886 reviews 8.6/10 Service
  • 103 reviews 5.5/10 WiFi
  • 835 reviews 6/10 Cleanliness
  • 797 reviews 4.9/10 Amenities
  • 724 reviews 8.6/10 Breakfast
  • 528 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.