Hotel Mercure Auxerre Autoroute du Soleil 4 stars

Customer review rating (ALL Rating) 4.2/5 840 reviews

Hotel Mercure Auxerre Autoroute du Soleil - Image 1
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Description

Hotel extras

  • Green and peaceful setting

  • Ideal for seminars and events

  • Outdoor swimming pool and large wooded garden

  • Welcoming restaurant, bar and lounge

  • Easy access and strategic location

Our accommodation(s)

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Room 1

Hotel location

Hotel Mercure Auxerre Autoroute du Soleil

Route nationale 6, lieu dit "le chaumois"
89000 APPOIGNY
France

GPS:47.852896, 3.543895

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CHAUMOIS

At Le Chaumois restaurant, savor Burgundian specialties prepared with passion by Chef Thibaut Maillet. Enjoy a delicious moment in a welcoming atmosphere in the dining room or on the terrace by the pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  840 reviews

Customer review rating 0.5/5

Andrew P. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Peter G. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Alain R. Solo - Confirmed reviews ALL

Merci d'avoir pris le temps de noter votre séjour et à très bientôt !

Customer review rating 3.0/5

Richard B. Couples - Confirmed reviews ALL

Dear Mister Dining, Thank you for taking the time to share your experience. We are pleased to hear that the hotel staff were friendly and that the room met your expectations. However, we are sincerely sorry to learn that your restaurant meal did not meet your expectations. What you describe regarding the portion sizes, cooking, and presentation of the dishes does not reflect the standards we aim to provide to our guests. We will share your comments with our food and beverage team to understand what happened and to improve the quality and consistency of our services. Please be assured that we take this feedback very seriously, as guest satisfaction and respect are of utmost importance to us. We sincerely hope to have the opportunity to welcome you again under better circumstances and provide you with a fully satisfying experience. Amina Boualia Cheffe de réception

Customer review rating 2.5/5

David W. Business - Confirmed reviews ALL

Dear Mister W., Thank you for taking the time to share your experience. We are pleased to hear that you appreciated the hotel’s location, the parking facilities, and the friendliness of our staff. However, we are sincerely sorry that the room did not meet your expectations, particularly for a “Privilege” room, and that you noticed damp odors and a lack of comfort. Your comments regarding the breakfast and juices have also been duly noted. Please be assured that your feedback has been shared with our management team, as we are constantly seeking ways to improve and provide an experience that meets Mercure standards and the expectations of our Diamond members. We hope to have the opportunity to welcome you again and provide you with a fully satisfying experience. Amina Boualia Cheffe de réception

Other web-users rate our hotel

  • 226 reviews 9.5/10 Location
  • 475 reviews 5.9/10 Room
  • 756 reviews 8.8/10 Service
  • 10 reviews 1.7/10 WiFi
  • 351 reviews 6.7/10 Food
  • 175 reviews 8.1/10 Breakfast
  • 135 reviews 5/10 Cleanliness

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