Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 5,845 reviews

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Description

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Our accommodation(s)

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Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,845 reviews

TripAdvisor Rating  4.0/5  491 reviews

Certificate of excellence 2023

Well located

Customer review rating 4.0/5

L. A. K. Friends - Confirmed reviews ALL

Well organized

Dear L. Ah k., We're happy you enjoyed your time with us so much at Pullman KLCC Hotel & Residences! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Kind regards, Devi.C Guest Experience

Customer review rating 2.5/5

Adel A. Families - Confirmed reviews ALL

During check in the hotel took deposit (600MR) and it’s not returned back till now. Please return the deposit back. Thanks and appreciate your cooperation.

Dear Adel a., Thank you for taking the time to review your most recent stay with us. Your deposit will be cancelled and refunded to you within approximately 14-21 working days from the date of your departure from Pullman KLCC Hotel & Residences. If the refund process surpasses the 3 week period, please do get in touch with your issuing bank. Please do not hesitate to contact us alternatively. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future for a more seamless experience. Kind regards, Devi.C Guest EXperience

Hotel at strategic location

Customer review rating 4.0/5

T. J. B. Solo - Confirmed reviews ALL

Recently back to Pullman KLCC again and stay for 2 nights after Sofitel Damansara. The plus point of this hotel is the location just opposite the Pavilion KL and the Platinum member entitled for 3pcs laundry per day. The room conditions and the welcome amenities are far below expectation compared to Sofitel Damansara.

Dear T. Jing B., While our unbeatable location was a highlight of your visit, it appears that our rooms fell short of expectations. Our team will discuss your comments to ensure that our accommodations are in top-notch condition. We would love another opportunity to earn your recommendation in future at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

Quite good location but will be better if theres connection to banyan tree so can go to pavilion mall directly

Customer review rating 4.0/5

Richard Families - Confirmed reviews ALL

Good facility, Friendly hotel crew, still need to concern about the hygiene of the water kettle, but the housekeeping change it immediately.

Dear Richard, Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We have taken note on your feedback. We thank you for choosing Pullman KLCC Hotel & Residences Please come back and stay with us again the next time you decide to visit our beautiful city! Kind regards, Devi.C Guest Experience

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Charging for vallet parking; at breakfast, we were told that breakfast was not included though it actually was, long checkin process,

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Other web-users rate our hotel

  • 3,507 reviews 9.6/10 Location
  • 4,343 reviews 7/10 Room
  • 4,141 reviews 7.8/10 Service
  • 120 reviews 3.9/10 WiFi
  • 1,944 reviews 7.8/10 Breakfast
  • 1,740 reviews 6.7/10 Cleanliness

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