Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 5,153 reviews

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Description

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Our accommodation(s)

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Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  5,153 reviews

TripAdvisor Rating  4.0/5  534 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.5/5

Yeremia Couples - Confirmed reviews ALL

I can say that the hotel was one of the best hotel that I've ever stayed. I was in short gateway with my partner, and I stayed there for two nights. The staffs were super friendly and helpful, the location of the hotel is near to Pavilion mal, the room was perfect, and the breakfast menu was also nice. Very recommended

Dear Yeremia Ardi Pratama A., I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations. We truly appreciate your five star review of our property and look forward to welcoming you back to Pullman KLCC Hotel & Residences in the near future. Kind regards, Devi.C Guest Experience

Hotel felt like home..

Customer review rating 5.0/5

Adam T. Families - Confirmed reviews ALL

I don't know how many times I have stayed at Pullman KLCC, every time I stay at this hotel, the atmosphere is like home, the rooms are big and the food is delicious

Dear Adam T., Our goal is to leave our guests with many positive memories and a yearning to return. It sounds as if we were successful in this goal in your case, and we hope that we have the great pleasure of hosting you again in the future at Pullman KLCC Hotel & Residences. Familiar faces are a welcome sight for us here! Kind regards, Devi.C Guest Experience

Well located, good experience

Customer review rating 5.0/5

Valerie T. K. Families - Confirmed reviews ALL

This is my second time and looking forward to more stays at the pullman... love the experience with clean room and check in was also very fast. The people thay welcomed us was also good.

Dear Valerie T. K., Our amazing Pullman KLCC team works hard to ensure all our guests have an enjoyable visit and will be proud you appreciated their exceptional service. We're glad you enjoyed our service from the heart, and we look forward to hosting you again at Pullman KLCC Hotel & Residences in the near future. Kind regards, Devi.C Guest Experience

Good stay but

Customer review rating 3.5/5

Y. Business - Confirmed reviews ALL

Glad to have fruits and welcome drinks with friendly ground staffs. The room toilet that I'm allocated have a fallen wall skirting, might be a hazard for family with young kids. Overall, still a pleasant experience. Will be back in Jun25! Thanks

Well located

Customer review rating 3.5/5

Rozana Couples - Confirmed reviews ALL

Everything works ok in Pullman just like a std 5 star hotel, however this feedback is perhaps for Pullman to be better than just ok. 1) room can be redecorated to make it cozy or with some character. Currently the room is not warm despite the carpetted floor 2) the lighting system should be upgraded 3) the shower should be upgraded. Its currently too strong or off. 4) the welcome drink should include mocktails But the bed is GREAT. This should not change.

Dear Rozana E., While our comfy bed was a highlight of your visit, it appears that our room amenities fell short of expectations. Our team will discuss your comments to ensure that our accommodations are in top-notch condition for your future visits. Mocktail of the day is available for Gold members and above. We would love another opportunity to earn your recommendation at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

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Other web-users rate our hotel

  • 3,278 reviews 9.6/10 Location
  • 3,930 reviews 7/10 Room
  • 3,747 reviews 7.7/10 Service
  • 134 reviews 4.1/10 WiFi
  • 1,796 reviews 7.6/10 Breakfast
  • 1,549 reviews 7/10 Cleanliness
  • 1,114 reviews 6.3/10 Amenities

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