Name: Mercure Singapore On Stevens | 4-Star Hotel near Orchard - ALL - ALL
Address: Orchard District, 28 Stevens Road 01 02, 257878, SINGAPORE, 257878, SG
Telephone: +6564916100
Rating: 4.1

Mercure Singapore On Stevens

Hotel for travellers looking for local and authentic experiences

Step into a lush urban paradise just minutes from Singapore's iconic Orchard Road and UNESCO Heritage Site, Singapore Botanic Gardens. The tranquil and locally inspired 518 guests rooms are influenced by colonial black and white houses. Enjoy a cultural urban retreat in our 4-star hotel for business or leisure, with ergonomic work space, unlimited mobile internet access, state-of-the-art meeting facilities, a 24-hour gym, an infinity pool, a lap pool and 4 dining outlets.

Mercure Singapore on Stevens is a 4 star hotel located in a modern, bustling city - Singapore. Also known as the "Garden City", Singapore is covered with trees and tropical flora and fauna, making it one of the most pleasant cities to live and work in. The architectural design of Mercure Singapore on Stevens has subtle representations of Singapore's nature, culture and heritage - past and present.

Located on Stevens Road, Singapore's prime estate, the 4-star hotel is surrounded by lush greenery and within walking distance to UNESCO heritage site, Singapore Botanic Gardens and Asia's best shopping haven, Orchard Road.

Mercure Singapore on Stevens is no longer just providing a place to rest but a lifestyle and gastronomic destination where fitness enthusiasts, corporate travellers, families, local residents and foodies can enjoy our facilities and great restaurants.

Piotr Kupiec, Hotel Management

Hotel extras

Tranquil and locally-inspired environment, a lush urban paradise
Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens
Unlimited high-speed internet access on multiple devices
24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets
Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

Room

Superior Room with 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Pool side

See availabilities

Room

Superior Room with 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Pool side

See availabilities

Room

Deluxe Room with 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Pool side

See availabilities

Room

Deluxe Room with 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Pool side

See availabilities

Room

Privilege Floor Room with 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Pool side

See availabilities

Room

Privilege Floor Room with 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Twin bed(s)
Views: City View or Pool side

See availabilities

Suite

Privilege Suite with 1 King Bed

3 pers. max
35 m² / 376 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Pool side

See availabilities

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Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

+65 6491 6100

+65 6491 6085

Railway station
Bus stop
Airport

Bus Number 105,132,190,972

Bus stop

Access: 100 m / 0.06 mi 1 min walk

Stevens MRT Station

Railway station

Access: 100 m / 0.99 mi 14 min walk / 2 min drive

Taxi

3.3 SGD 3.3 SGD
Limousine

8 SGD 8 SGD
Shuttle

Shuttle scheduled

Details

Shuttle Bus from the hotel to Wheelock Place to Stevens Downtown Mrt Station every 30 mins from 8:00 am until 9:40 pm daily.

Orchard MRT Station

Railway station

Access: 100 m / 0.99 mi 14 min walk / 2 min drive

Taxi

3.5 SGD 3.5 SGD
Limousine

8 SGD 8 SGD
Shuttle

Shuttle scheduled

Details

Shuttle Bus from the hotel to Wheelock Place to Stevens Downtown Mrt Station every 30 mins from 8:00 am until 9:40 pm daily.

Frequency

Every 30 minutes

Singapore Changi Airport

Airport

Access: 2.1 km / 12.4 mi 4 hrs walk / 20 min drive

Taxi

2.5 SGD 2.5 SGD
Limousine

8 SGD 8 SGD
Shuttle

0.9 SGD 0.9 SGD

Shuttle scheduled, Shuttle on call

Details

The City Shuttle will bring passengers to most downtown hotels at a rate of S$10 per adult or S$7 per child (below 12 years of age). Please find out more from www.changiairport.com.

Frequency

Every 15 minutes

BOTANICAL GARDENS

Botanical gardens

Access: 1.6 km / 0.1 mi 20 min walk / 4 min drive

Shuttle

Shuttle scheduled

Details

Shuttle bus to Singapore Botanic Gardens available at 9:15 am from Mondays to Fridays

ORCHARD ROAD

Tourist attraction

Access: 2.2 km / 1.37 mi 20 min walk / 4 min drive

Taxi

3.3 SGD 3.3 SGD
Limousine

8 SGD 8 SGD
Shuttle

Shuttle scheduled

Details

Shuttle bus available every half hour from 10 am until 9:40pm daily

NATIONAL GALLERY

Art and Culture

Access: 6 km / 3.73 mi 1 hrs walk / 15 min drive

Shuttle

Additional charge

Shuttle on call

MARINA BAY SANDS

Casino

Access: 7.9 km / 4.91 mi 1 hrs 20 min walk / 16 min drive

SINGAPORE SPORT HUB

Sports centre

Access: 9.3 km / 5.78 mi 1 hrs 20 min walk / 15 min drive

Shuttle

Additional charge

Shuttle on call

UNIVERSAL STUDIOS

Amusement park

Access: 9.7 km / 6.03 mi 1 hrs 39 min walk / 25 min drive

Shuttle

Additional charge

Shuttle on call

SINGAPORE ZOO

Zoo

Access: 16.2 km / 10.07 mi 21 min drive

Singapore Botanic Gardens

Park

Access: 1.6 km / 0.1 mi 20 min walk / 4 min drive

Taxi

3.3 SGD 3.3 SGD
Limousine

8 SGD 8 SGD
Shuttle

Shuttle scheduled

Details

Shuttle bus to Singapore Botanic Gardens at 9:15 am from Mondays to Fridays

ORCHARD ROAD

Shopping district

Access: 2.2 km / 1.37 mi 17 min walk / 4 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

WINESTONE

Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature Fusion dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.

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Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 450 m² / 4843.755 sq ft
Maximum seats capacity: 420
Maximum capacity for banquets: 360

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 1,794 reviews

Tsz L. Y. Business - 4/21/2026 Confirmed reviews ALL

I booked two rooms at your hotel—one for myself and one for my colleague. During check-in, I noticed that one of the receipts contained an incorrect sequence of my name. I immediately raised this issue with the receptionist. However, he stated, “We will fix it later,” and urged my colleague to proceed with signing the receipt. Subsequently, when I received the receipt via email, I found that the error had not been corrected. I reported this again to your staff by email immediately. Instead of resolving the issue, your staff advised me to contact my travel agent to correct the name, despite the fact that I had provided the correct name at the time of booking through the travel agent. I am extremely disappointed by this experience. Making assurances that are not followed through and then redirecting responsibility back to the customer is unacceptable and falls short of the service standards I would expect from your hotel. I would appreciate your prompt assistance in correcting this matter.

Francis A. D. S. Couples - 4/20/2026 Confirmed reviews ALL

The hotel is near the bus stop but far from the mrt station. Staff are friendly and rooms are clean and big enough for 2 people. The height of the water closet is too high and the iron is not working upon check-in.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our team to be friendly and you were comfortable your accommodation. We also appreciate your kind compliments for Gopi — your recognition will certainly be shared with him, and we are confident it will encourage him to continue delivering warm and genuine hospitality. At the same time, we regret to learn about the inconvenience you experienced with the iron upon check-in. Please accept our apologies for this oversight. Your feedback has been shared with our Housekeeping team to ensure better pre-arrival checks and to review areas where we can improve guest comfort. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Best regards, Piotr Kupiec General Manager

Adit C. Business - 4/19/2026 Confirmed reviews ALL

Check-in process was horrible - had to wait for 6 hours at lobby. No place to sit and work. No room cleaning for 2 days straight. Washroom only dispensed hot water in such summer season. No one picked calls when dialled from room. Food was bad. I can go ON and ON. One of the worst properties of Accor.

Glynis T. Couples - 4/18/2026 Confirmed reviews ALL

It was nice to have an ironing board and iron and a laundry in the hotel. Clothes get really wrinkled when travelling. A thinner pillow option would have been even better.

Dear Valued Guest, Thank you for sharing your feedback following your recent stay with us. We’re delighted to hear that you found the in-room ironing facilities and laundry amenities convenient—especially when travelling. It’s also wonderful to know that our sustainability efforts, such as using paper bags and pump bottles, were appreciated. At the same time, we value your suggestion regarding a thinner pillow option. Comfort is very personal, and offering a variety is something we will certainly look into to enhance our guests’ sleep experience. Thank you once again for your thoughtful feedback. We look forward to welcoming you back for another comfortable and well-supported stay. Best regards, Piotr Kupiec General Manager

Landry G. Business - 4/18/2026 Confirmed reviews ALL

Hotel is well located and staff is welcoming and professional. Never understood the working of the air-conditioning that seemed to be controlled centrally and turned off during the night. Disliked the online check-in experience. Disliked the automated in room dining via QR code with very limited choice and not working. Did not understand the make up room rules, not clear and did not have my room done.

Dear Valued Guest, Thank you for taking the time to share such a comprehensive review of your recent stay with us. I am truly sorry to learn about the issues you encountered. This is certainly not the experience we would have want for you to have. I have copied our Quality, Compliance and Sustainability Lead, Veronica who will be in touch with you for a follow up. Please rest assured we are taking your feedback seriously—not only to investigate the technical issues, but also to reinforce our service standards with the team. Your feedback is valuable in helping us improve. Best regards, Piotr Kupiec General Manager