Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 3,672 reviews

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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • Green Key Certified - We 100% commit to sustainable business practices

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

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Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BOKAN 37

BOKAN Restaurant, Bar & Roof terrace - Due to high demand, we highly recommend to make a reservation on weekends and special dates of the year to guarantee a spot in our popular venue. Book your table now on www.bokanlondon.co.uk.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,672 reviews

TripAdvisor Rating  4.4/5  2,366 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Lisa D. Business - Confirmed reviews ALL

Great views at breakfast, rooms very practical and comfy. Good quality furniture

Customer review rating 2.0/5

Anna D. Couples - Confirmed reviews ALL

Disappointed on this particular visit. We stayed here last year and it was perfect, however I unfortunately cannot say the same for this stay. I paid for a superior double with a city view, which we did have, but the room itself was a corner room, so slightly on the small side/ awkwardly shaped. We overlooked a building site, the carpet on the bedroom floor had pink staining and the bathroom lacked any soap or tissues. I sent an email the night after my visit voicing my disappointment, but have yet to hear back from anyone. For the money we spent for one night, I was holding my hopes a lot higher (a visit like our one last year!!)

Customer review rating 4.5/5

Peter M. Couples - Confirmed reviews ALL

A great hotel and location for our visit to the O2

Customer review rating 4.5/5

Graham R. Couples - Confirmed reviews ALL

Canary Wharf was very good, nice room and friendly staff. Sadly we wrongly went to the Novotel at Custom House (Excel) and were very badly treated by un unhelpful and rude young man.

Customer review rating 4.5/5

Janice W. Families - Confirmed reviews ALL

Nice hotel Friendly, helpful staff

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Other web-users rate our hotel

  • 1,468 reviews 9.4/10 Location
  • 3,107 reviews 8.1/10 Room
  • 2,661 reviews 8.4/10 Service
  • 37 reviews 6.1/10 WiFi
  • 1,062 reviews 6.2/10 Cleanliness
  • 951 reviews 7.5/10 Breakfast
  • 923 reviews 7.4/10 Comfort
  • 800 reviews 7/10 Amenities

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