Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 3,990 reviews

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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • Green Key Certified - We 100% commit to sustainable business practices

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

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Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,990 reviews

TripAdvisor Rating  4.4/5  2,089 reviews

Certificate of excellence 2024

Great

TripAdvisor rating 4.0/5

wassim a TripAdvisor review

Great location, smart and clean

Customer review rating 4.0/5

Georgia Couples - Confirmed reviews ALL

Dear Georgia, Thank you for your valuable feedback! We’re delighted to hear that you enjoyed our great location, modern design, and comfortable rooms. Regarding your comments, we’d like to share that there is a mirror inside the wardrobe, along with a socket on the side for your convenience. Coats can also be hung inside the wardrobe, and if you require extra hangers, our team will be happy to provide them upon request. We truly appreciate your insights and hope to welcome you back for another great stay! Warmest regards, Hristina ILIEVA Guest Services Executive

Excellent Room, breakfast chaotic and a disappointment

Customer review rating 3.5/5

Pete C. Couples - Confirmed reviews ALL

Dear Pete, Thank you for sharing your detailed feedback with us. We are delighted to hear that you loved your room and the stunning views from the 30th floor. It’s also wonderful to know that our team provided excellent service at check-in and in the bar – we will be sure to pass on your kind words! We sincerely regret that your breakfast experience did not meet expectations. Your comments regarding the queue, food temperature, and replenishment time are truly valuable, and we appreciate your constructive suggestions. We will certainly review these points with our team to explore ways to improve, including considering alternative setups or a booking system to enhance the experience for all our guests. We hope to have the pleasure of welcoming you back in the future for an even more seamless stay. Warmest regards, Hristina ILIEVA Guest Services Executive

Solo traveling in style

Customer review rating 5.0/5

Harold C. Solo - Confirmed reviews ALL

Dear Harold, Thank you for your wonderful feedback! We\'re delighted to hear that you enjoyed your solo trip in style and that our location, attentive staff, and well-maintained room made your stay a great one. It’s fantastic to know that you would return, and we can’t wait to welcome you back for another memorable visit. Thank you for your loyalty to Accor! Warmest regards, Hristina ILIEVA Guest Services Executive

Good stay, great location and amazing views

Customer review rating 3.5/5

Alex Couples - Confirmed reviews ALL

Dear Alex, Thank you for sharing your feedback with us. We\'re delighted that you enjoyed your stay, the great location, and the amazing views. It’s also wonderful to hear that check-in was smooth and your room was well cleaned. However, we sincerely apologize for the slow service you experienced at the bar. This is certainly not the standard we aim to deliver, and we appreciate you bringing it to our attention. Please rest assured that we will address this with our team to ensure a more efficient experience in the future. We truly value your loyalty and hope to provide you with a flawless stay next time. Warmest regards, Hristina ILIEVA Guest Services Executive

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Other web-users rate our hotel

  • 1,455 reviews 9.3/10 Location
  • 3,152 reviews 8/10 Room
  • 2,588 reviews 8.4/10 Service
  • 37 reviews 7.1/10 WiFi
  • 1,098 reviews 6/10 Cleanliness
  • 1,031 reviews 7.5/10 Breakfast
  • 818 reviews 7.1/10 Amenities
  • 585 reviews 8.9/10 Vibe

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