Pullman Munich

Customer review rating (ALL Rating) 4.2/5 1,047 reviews

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Theodor Dombart Street 4, 80805 MUNICH, Germany

Description

Hotel extras

  • Most rooms have a private furnished balcony or loggia

  • 200 meters from the underground station and close to the Lufthansa Express Bus to the airport

  • Outdoor lounge, restaurant with terrace and courtyard with beach area

  • Beautiful location near the English Garden. Close to the motorway

  • Free WiFi

Our accommodation(s)

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Hotel location

Pullman Munich

Theodor Dombart Street 4
80805 MUNICH
Germany

GPS:48.17257, 11.59413

Telephone
Fax +49 89 360996900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

THEOS RESTAURANT

In THEOS Lounge, you can enjoy delicious dishes made from regional, home-grown produce prepared by the chef. In summer, Pullman Munich’s green courtyard transforms into an outdoor oasis with a sun terrace and garden lounge. Here, our guests can bask in the sunshine with a cool THEOS Spritz or Pullman Sour and enjoy culinary masterpieces from the menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,047 reviews

TripAdvisor Rating  4.0/5  2,074 reviews

Customer review rating 2.5/5

Liu C. Y. Couples - Confirmed reviews ALL

Stayed in All Accor many times but this is the most frustrated staying experience.

Dear Liu C. Y., I’m truly sorry to hear that your stay with us didn’t meet your expectations. We appreciate your loyalty to Accor and understand how disappointing a frustrating experience can be. Your feedback is valuable, and we’ll take it into account for future improvements. Best regards, Your Pullman Munich Team

Customer review rating 1.5/5

Michael M. Families - Confirmed reviews ALL

I wanted to stay with my family over Christmas but ended up cancelling my stay 2 nights in and changing hotels. We arrived to check in after 4pm and still had to wait over an hour for our room to be ready. The pullout couch had not been prepared for the kids. The water pressure in the room was so low that you could barely wash your hands (this was not fixed even after reporting it). There was still trash in the bin from the previous guests. We could hear every cough, sneeze and sniffle from the guest next door through the connecting door as if it was open. Just. terrible experience which prompted us to cancel the remainder of our 7 night stay and switch hotels.

Dear Michael, I’m truly sorry to hear about your recent experience with us. It’s disheartening to know that we didn’t meet your expectations during your family’s stay over Christmas. I apologize for the delay in getting your room ready and for the oversight regarding the pullout couch. We strive to ensure every detail is taken care of for our guests, and it’s clear we fell short here. I also understand how frustrating it must have been to deal with low water pressure and cleanliness issues. Your comfort is important to us, and we appreciate you bringing these matters to our attention. I’ll ensure that our team reviews these concerns to improve our service moving forward. Thank you for sharing your feedback, and I hope that we can have the chance to welcome you and your family back in the future for a much better experience. Your Pullman Munich Team

Customer review rating 4.0/5

Jayne B. Families - Confirmed reviews ALL

Had a fabulous break in Munich in the Pullman - fabulous location between airport and the city centre - good to return to after each day with a trip to the gym and spa.

Dear Jayne, We're thrilled to hear you had a fabulous stay with us and enjoyed our convenient location! It's great that you made use of our gym and spa after your city adventures. We hope to welcome you back for more wonderful experiences! Best regards, Your Pullman Munich Team

Customer review rating 0.5/5

Galia I. Families - Confirmed reviews ALL

the worst experience I ever had in the Accor hotels. as a Diamond member of Accor group, I used some of my points to book 2 suites for my family. Check in staff told me that they can't find my reservations, even when I produced print outs of the reservation confirmations. Superior suite that I booked was "not available" and was exchanged for 2 standard connecting rooms. On the website I checked the prices for superior suite and standard rooms. This price comparison would lead to conclusion that Pullman should have recalculated for refund. This did not happen. The hotel manager was not available to speak to during my 2 days stay. I settled the bill based on original bookings on 21 December 2025 using my USD debit card. Once I checked my EUR debit card, I realised that the hotel "preauthorized" in excess of 900 Euros in two transactions on 20 December 2025. Send emails to Pullman to discuss my dissatisfaction and did not receive proper response. This is not how reputable hotels such as Pullman shall behave. Complete dissapointment. Absolutely do not recommend to stay there, if you don't want to feel degraded and disrespected.

Dear Galia I., I truly appreciate you taking the time to share your experience with us. I'm really sorry to hear about the challenges you faced during your stay. It's disappointing to know that the check-in process didn’t meet your expectations, especially as a valued Diamond member. I understand how frustrating it must have been not to have your reservations found and to be offered alternative accommodations without proper communication. Regarding the billing issues, I apologize for any confusion caused by the preauthorization on your debit card. We strive for transparency in our transactions, and it’s unfortunate that this was not your experience. I’m also sorry to hear that you didn’t receive a timely response to your emails; that’s certainly not the level of service we aim to provide. Thank you once again for your feedback. It’s invaluable in helping us improve our services. Best regards, Your Pullman Munich Team

Customer review rating 1.0/5

Nasser A. Business - Confirmed reviews ALL

My experience fell significantly short of my expectations. The room service was subpar and did not meet acceptable standards. Additionally, my reception by the front desk staff was unprofessional; the employee seemed to lack essential customer service skills. I believe that further training is necessary to enhance the overall quality of service.

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Other web-users rate our hotel

  • 971 reviews 9.2/10 Location
  • 1,420 reviews 7/10 Room
  • 1,044 reviews 6.4/10 Service
  • 20 reviews 6.5/10 WiFi
  • 595 reviews 7.7/10 Breakfast
  • 582 reviews 5.1/10 Cleanliness
  • 261 reviews 4.7/10 Value
  • 216 reviews 5.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.