Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.5/5 11,176 reviews

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Description

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Bistro & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

Our accommodation(s)

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Hotel location

Novotel Auckland Airport

Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THIRTEEN50 Kitchen & Bar

THIRTEEN50 Kitchen & Bar is all about modern bistro dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  11,176 reviews

TripAdvisor Rating  4.5/5  5,566 reviews

Certificate of excellence 2023

A very decent airport hotel

TripAdvisor rating 4.0/5

Tilly H TripAdvisor review

A very decent airport hotel. The “Superior King” rooms aren’t superior, they are basic but I didn’t mind that too much. The quality was good and the staff were very friendly. I was late and knackered so I ordered room service which was good. The centre of Auckland is a mess at the moment so this makes a sensible alternative. And for transit stopovers it’s excellent.

Kia Ora - Dear 690tillyh, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Great

Customer review rating 4.5/5

Robyn Friends - Confirmed reviews ALL

Easy check in, friendly staff, comfy beds.

Dear Robyn, Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement. It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality. I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future. Kind regards, Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Perfect location

Customer review rating 5.0/5

Jay Couples - Confirmed reviews ALL

The hotel staff were all well trained professional,friendly and helpful. The rooms were a good size, the beds very comfortable. The food in the restaurant was good A short walk to international departures

Dear Jay, Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement. It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality. I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future. Kind regards, Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Convenient location to airport

Customer review rating 4.5/5

Lena Families - Confirmed reviews ALL

Easy walk from terminal, quick check-in, friendly staff, amenities could have been better (one was soggy) view of airport runway was pretty nice, bed was super comfy.

Dear Delena, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Good stay

Customer review rating 4.5/5

04… Couples - Confirmed reviews ALL

No further comments - stay was ok

Dear Jennifer, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

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Other web-users rate our hotel

  • 3,967 reviews 9.3/10 Location
  • 5,495 reviews 8.7/10 Room
  • 5,456 reviews 8.3/10 Service
  • 64 reviews 7.7/10 WiFi
  • 2,646 reviews 8.7/10 Comfort
  • 2,369 reviews 6.2/10 Food
  • 1,388 reviews 8.9/10 Cleanliness
  • 1,008 reviews 4.1/10 Value

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