Pullman Paris Tour Eiffel 4 stars

Customer review rating (ALL Rating) 4.2/5 3,244 reviews

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18 avenue de Suffren, Entrée au 22 rue Jean Rey, 75015 PARIS, France

Description

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Rooms and suites with views of the Eiffel Tower

  • Family rooms and Family Brunch every Sunday

  • Inventive menu based on fresh produce at the Frame restaurant

  • Pop-up bar at 10ème Ciel with views of the Eiffel Tower

Our accommodation(s)

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Hotel location

Pullman Paris Tour Eiffel

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Telephone
Fax +33 1 44 38 56 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRAME RESTAURANT AND BAR

Chic and relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri and Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,244 reviews

TripAdvisor Rating  4.0/5  4,159 reviews

Customer review rating 3.0/5

Andrew C. H. L. Friends - Confirmed reviews ALL

Strategic location however the service level did not meet the expectation with the number of guests host during new year eve.

Customer review rating 4.0/5

Lim H. S. Families - Confirmed reviews ALL

The location is superb. Service request through WhatsApp was not responsive. The promotion message on afternoon tea during our stay was only sent to me after we checked out.

Customer review rating 3.0/5

Joanna M. Couples - Confirmed reviews ALL

Paid around £2000 for the room for two nights. Staff were somewhat helpful. Was charged to use two champagne flutes. We offered to come to the bar to collect them but they insisted room drop off. I think when you are spending that much money on a room you should be able to have these sort of requests without a charge. Bathrooms and balcony needs a good updating. Stained dark grouting around tiles. Nothing luxurious about the room. No maid to refresh room everyday unlike most other hotels. Was quite disappointed with what this hotel had to offer. There was no wow factor. Definitely regret not staying at a more budget hotel as this didn’t do the cost justice.

Dear Mrs. M., Thank you for sharing your feedback regarding your recent stay with us. We sincerely regret that your experience did not meet your expectations, particularly given the investment made in your accommodation. It is disappointing to hear that the service you received did not reflect the high standards we strive for. We understand how this may not align with your expectations for a luxurious experience. Your observations are valuable and will be shared with our management team for consideration in our ongoing improvement efforts. Thank you once again for your insights. We hope to have the opportunity to host you in the future under better circumstances. Warmest regards, Marta - Guest Experience

Customer review rating 1.5/5

Muhammad M. K. Couples - Confirmed reviews ALL

For the premium I was charged. Not a single USB outlet in the room, no clocks. I mean even motels have this. Especially this being a touristy hotel. Heating took an hour to kick in. I did check in pretty late i.e. 11:30 pm and mistakenly asked the staff that checked me in for any suggestions on a quick cup of coffee in vicinity - which Jeremy told me was to "just use the coffee machine in my room" and best walking directions to Eiffel to which the lady at reception told me to just "Google it". I know they're not concierge but for God's sake you're representing the hotel and brand and work there tons of hours - and not even having basic answers to such questions is disappointing.

Customer review rating 1.5/5

Olga G. Families - Confirmed reviews ALL

Chaotic check-in, crowded lifts which broke down, cleaning service barging into room unannounced only to then never clean the room and leave cleaning stuff on bathroom floor. Milking the location but no care to the customer whatsoever. will not stay again.

Dear Mrs. G., Thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We take your comments regarding service and maintenance very seriously and will review our procedures to enhance the guest experience. Sincerely, Marta - Guest Experience

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Other web-users rate our hotel

  • 3,207 reviews 9.6/10 Location
  • 4,213 reviews 7.4/10 Room
  • 6,168 reviews 8.8/10 Service
  • 31 reviews 6.6/10 WiFi
  • 1,570 reviews 9.3/10 Breakfast
  • 1,367 reviews 8.7/10 Food
  • 1,102 reviews 5.8/10 Cleanliness
  • 739 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.