ibis Paris Montmartre Sacré-Coeur 3 stars

Customer review rating (ALL Rating) 4.3/5 2,916 reviews

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Description

Hotel extras

  • All-you-can-eat breakfast buffet, sweet and savoury

  • Bar with cocktails, wines and pizzas

  • 219 yards from the Moulin Rouge

  • A 10-minute walk from the Sacré-Coeur

  • Paid undercover car park

Our accommodation(s)

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Hotel location

ibis Paris Montmartre Sacré-Coeur

5, rue Caulaincourt
75018 PARIS
France

GPS:48.885178, 2.330164

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Need a break from the hustle and bustle of Paris? Enjoy some downtime at our bar's inviting setting. Enjoy a gourmet pizza with a soft drink, glass of wine or cocktail in a bar at the base of Montmartre.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,916 reviews

Customer review rating 0.5/5

Matthew M. Couples - Confirmed reviews ALL

This is possibly the worst hotel experience I have ever had. We were put in room 339 and I woke up in the night to find myself being munched on by three bed bugs. My partner was also being bitten. I went to reception and we were moved to room 311. The bed bug experience essentially ruined the entire weekend because we were living in paranoia thereafter. We had to keep our clothing in the bathroom just in case we had brought any bed bugs over when we moved from room 339. There was also construction work taking place in the hotel - it couldn't really have been much louder. We like to leave the hotel early return for a nap around 16:00 before going for dinner. This was impossible, such was the noise of the construction work. Constant drilling until 19:00. I would very much like a refund, or a partial one at the very least.

Customer review rating 4.0/5

Murphy M. Friends - Confirmed reviews ALL

Good location, clean and comfortable.

Dear Ms. M, Thank you very much for your positive feedback. We are pleased to know that you enjoyed our convenient location and that the cleanliness and comfort of the hotel contributed to a pleasant stay. We would be delighted to welcome you again during your next stay in Paris. Célestin – Quality Manage

Customer review rating 0.5/5

Joannis D. Couples - Confirmed reviews ALL

The location of this hotel is fantastic. It’s a shame the room is a tiny throwback to the 90’s in desperate need of renovation. The shower was broken but repaired the next day. The water ran hot & cold. Absolutely terrible. The surly receptionist insisted we were at the wrong hotel at check in until I showed him my confirmation email. The bar was closed most of the time, even on a Saturday night. Would never stay here again!

Dear Mr. D, Thank you for taking the time to share your experience. We are sincerely sorry to read that your stay did not meet your expectations, despite the location of the hotel being a positive point. Please accept our apologies for the condition of the room, the issue with the shower and the unstable water temperature, which clearly affected your comfort. We also regret the situation encountered at check-in and the impression left by our reception team; your comment will be shared with the staff concerned. Regarding the bar, we understand your disappointment, as it is closed at weekends. Renovation works are currently in progress in our hotel in order to improve the comfort of our rooms and the overall guest experience. If you would like to share further details about your stay, you may contact us at h0… . We would be glad to have the opportunity to welcome you again in the future, under much better conditions. Célestin – Quality Manager

Customer review rating 5.0/5

Chris P. Families - Confirmed reviews ALL

Apart from a minor mix up over the booking fee - since remedied, the hotel was perfect. The location couldn't be better. The room was comfortable with a decent size bathroom, and the room was serviced daily. The breakfast area is spacious with plenty of food available on a self serve basis. The staff were really polite and friendly. An excellent break.

Dear guest, Thank you very much for your wonderful feedback. We are delighted to know that you had an excellent break with us and that you enjoyed the hotel’s location, the comfort of your room, the breakfast experience and the friendly service provided by our team. We are also pleased that the minor booking fee issue was resolved and that it did not affect your overall satisfaction. We would be delighted to welcome you again during your next stay in Paris. Célestin – Quality Manager

Customer review rating 3.5/5

Marco F. Business - Confirmed reviews ALL

Good overall experience with great staff. But there was too much noise in the room coming from either the corridor or the neighboring rooms - I had the impression movers were active on the floor above mine all the time.

Dear Sir , Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff; however, we regret to learn that noise from adjacent areas affected your experience. Your comments will be taken into consideration as we strive to enhance our guests' comfort. Best regards, Béatrice Lethielleux F&B Manager Ibis Paris Montmartre Sacré-Cœur

Other web-users rate our hotel

  • 1,644 reviews 9.6/10 Location
  • 1,968 reviews 5.2/10 Room
  • 1,367 reviews 8.9/10 Service
  • 24 reviews 6.3/10 WiFi
  • 802 reviews 7.5/10 Breakfast
  • 695 reviews 8.2/10 Cleanliness
  • 313 reviews 4.5/10 Vibe
  • 166 reviews 5.4/10 Food

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