Novotel Imagicaa Khopoli 5 stars

Customer review rating (ALL Rating) 4.1/5 1,457 reviews

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Description

Hotel extras

  • Located in close proximity from Mumbai and Pune.

  • Accessibly situated besides Imagicaa Theme Park and Imagicaa Water Park.

  • Iconic Irolic Parade at the hotel offers the most unique breakfast experience.

  • Multi cuisine fine dining restaurant and an in-house lounge bar.

  • The ultimate destination for MICE and Weddings.

Our accommodation(s)

Hotel location

Novotel Imagicaa Khopoli

30 31 Sangdewadi, Off Mumbai Pune Express Way, Khopoli Pali Road Khalapur
410203 KHOPOLI
India

GPS:18.767, 73.280667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SQUARE

The Square menu is crafted by the selection of the finest ingredients and detailed recipes that perfectly complement distinctive palate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,457 reviews

TripAdvisor Rating  4.4/5  1,911 reviews

Customer review rating 5.0/5

Divyesh P. Families - Confirmed reviews ALL

Stay was superb and comfortable, need to add more engaging stuffs in kids play area as there is nothing at all for them to play with Accor discounts are disappointing

Dear Sir, Thank you for your positive feedback regarding the location and comfort of your stay. We appreciate your suggestions for enhancing the kids' play area and will take them into consideration. We also acknowledge your concerns regarding Accor discounts and will review them accordingly. Best Regards, Anil Chavan, General Manager, Novotel Imagicaa Khopoli

Customer review rating 3.0/5

Vaibhav N. Friends - Confirmed reviews ALL

Well the experience was nothing like what is expected of a 5-Star. No welcome drink, rooms allocated in very a bad manner. The Couple in our group was given twin beds even after specifically mentioning at the check in time and receiving assurance from the hotel staff. The room does not have a smart tv in this age ….don’t understand the reluctance to upgrade electronics in hotel rooms. Lobby was like a 2 or 3 star hotel. No welcome snacks were provided in the room as opposed to Novotel in Vizag. Nearby Radisson provides a staggering 25% discount on its dining. Breakfast taste wise was average. Did not match the expectations. Felt Disappointed. This hotel is not worth the Novotel brand name it carries.

Dear Sir, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize that your experience did not meet your expectations of a five-star property. Your comments concerning the room allocation and the absence of a welcome drink have been noted. We strive to provide our guests with a comfortable and enjoyable stay, and it is disappointing to learn that this was not your experience. Regarding the amenities in the rooms, we are continuously evaluating our offerings to ensure we meet our guests' needs. It is our goal to ensure all guests receive a warm welcome and the highest level of service. Your feedback about the breakfast quality and lobby ambiance will be shared with the relevant teams for their review and consideration. We appreciate your comments and hope you will give us another chance to provide you with the exceptional experience associated with the Novotel brand. Best regards, Anil Chavan, General Manager, Novotel Imagicaa Khopoli

Customer review rating 5.0/5

Sandeep J. Families - Confirmed reviews ALL

Enjoyed our maiden stay to the core. Just top notch!

Dear Sir, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and that you found our services to be top notch. We look forward to welcoming you back in the future. Best Regards, Anil Chavan, General Manager, Novotel Imagicaa Khopoli

Customer review rating 4.0/5

Gaurav R. Families - Confirmed reviews ALL

It was good..

Dear Guest , Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location to be convenient and enjoyed your time with us. Your satisfaction is important, and we look forward to welcoming you back in the future. Goodbye, Anil Chavan General Manager , Novotel Imagicaa Khopoli

Customer review rating 2.5/5

Sameer G. Families - Confirmed reviews ALL

Rooms were not clean enough. Too much time taken for checkout & checkin. Services overall where good.

Dear Guest , Thank you for sharing your feedback. I apologize for the lengthy processes you experienced during check-in and check-out, as well as the cleanliness issues you encountered in your room. Your comments regarding our services are appreciated, and we will take your insights into consideration. Goodbye, Anil Chavan General Manager , Novotel Imagicaa Khopoli

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Other web-users rate our hotel

  • 421 reviews 8.8/10 Location
  • 1,304 reviews 7.1/10 Room
  • 4,302 reviews 8.9/10 Service
  • 22 reviews 6.6/10 WiFi
  • 2,106 reviews 9/10 Food
  • 635 reviews 6.7/10 Cleanliness
  • 539 reviews 8.9/10 Breakfast
  • 344 reviews 5.5/10 Comfort

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