Hotel Ter Zand - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.3/5 630 reviews

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Hotel Ter Zand - Handwritten Collection - Image 1
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Hogeweg 59, 4328PB BURGH-HAAMSTEDE, Netherlands

Description

Hotel extras

  • Westenschouwen hotel in Zeeland near the beach

  • Welcoming, friendly staff with knowledge of the local area

  • Gastronomic restaurant serving local ingredients with a twist

  • Certain rooms and suites have balconies or terraces

  • Access to the pool and gym at a neighbouring hotel

Our accommodation(s)

Hotel location

Hotel Ter Zand - Handwritten Collection

Hogeweg 59
4328PB BURGH-HAAMSTEDE
Netherlands

GPS:51.682624, 3.7214261

Telephone
Fax +31 111 764 799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE POIRIER

The stylish decor in Le Poirier features splashes of green, and nature provides local ingredients. With the sea and the Oosterschelde estuary nearby, dishes like Zeeland oysters take pride of place. Our restaurant is mentioned in the Gault -Millau guide.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  630 reviews

Customer review rating 4.5/5

Armand C. Families - Confirmed reviews ALL

Alles was pico bello

Customer review rating 5.0/5

Mauricio A. S. Couples - Confirmed reviews ALL

Great room, spacious, clean. A good location, quiet and close to nice areas to walk…

Customer review rating 4.5/5

Geert V. Couples - Confirmed reviews ALL

vooral de garden suite was prima.

Customer review rating 3.5/5

Jeannette W. Couples - Confirmed reviews ALL

Main course was bad. When we told the waiter and showed him, the answer was; not possible. All the food from our kitchen is excellent. Well not our duck. So no satisfied with staff remark. And room was not that clean. I expected better. So first and last time forus.

Dear Jeannette W., Thank you for sharing your feedback. I apologize for your dining experience and the cleanliness of your room not meeting expectations. We value all guest comments and will use your insights to enhance our service and cleanliness standards moving forward. Kind regards, Hotel Ter Zand - Handwritten Collection

Customer review rating 4.0/5

Erik T. Couples - Confirmed reviews ALL

The hotel was described as a luxury hotel. Arrangement we booked had a 3 course diner included. The reservation of the diner was not straightforward, providing a few options. We picked one with a 3 course diner, which was not available (as we got to know later). They offered another option, but at an extra price, which we did not want to pay. In the end, a call to reception solved all issues. The diner itself was excellent (restaurant Le Poirier). It's not something we do on a regular base, so it was a nice experience. The rooms are quite spacious, the beds are excellent. Some minor issues we experienced were a broken coffee machine in the room, the light next to the bed was haning 'loose' and the usb connector on the light was not providing power. The mini fridge was not working, power cable was not plugged-in and hidden somewhere on the floor. TV glitched from time to time. But for the rest, we had a very nice stay.

Dear T., Thank you for taking the time to share your feedback regarding your recent stay at Hotel Ter Zand - Handwritten Collection. I am pleased to hear that you enjoyed the spacious rooms and had an excellent dining experience at Le Poirier. I would like to address the concerns you raised regarding the reservation process for your dinner. We strive to provide clear options for our guests, and I apologize for the confusion you experienced. Your feedback is valuable in helping us improve our communication. Additionally, I appreciate your comments about the maintenance issues in your room. It is our goal to ensure that all amenities function properly, and I will ensure that your observations are noted for future attention. We are grateful for your understanding and patience during your stay, and we hope to have the opportunity to welcome you back in the future for an even more seamless experience. Best regards, Hotel Ter Zand - Handwritten Collection

Other web-users rate our hotel

  • 621 reviews 8.4/10 Location
  • 1,176 reviews 6.7/10 Room
  • 664 reviews 7.4/10 Service
  • 16 reviews 8.2/10 WiFi
  • 670 reviews 8.2/10 Breakfast
  • 623 reviews 7.7/10 Comfort
  • 457 reviews 3.3/10 Cleanliness
  • 239 reviews 3.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.