Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating (ALL Rating) 3.8/5 189 reviews

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Mercure Johannesburg Midrand Hotel - Image 1
Mercure Johannesburg Midrand Hotel - Image 2
Mercure Johannesburg Midrand Hotel - Image 3
Mercure Johannesburg Midrand Hotel - Image 4
Old Pretoria Main Road, PO Box 7853, Halfway House, 1685 MIDRAND, South Africa

Description

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Standard air-conditioned twin room, with two single beds, easy chair, desk, satellite TV, telephone, electronic safe, hairdryer and en-suite bathroom with vanity hand basin, shower and toilet.

Max. number of persons
2

Bedding

Single bed(s) x28

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • Bedding 28 x Single bed(s)
See availabilities

Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road, PO Box 7853, Halfway House
1685 MIDRAND
South Africa

GPS:-26.001089, 28.125536

Telephone
Fax +27 11 312 2055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 92 rooms
  • One room for people with reduced mobility
  • 62 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception Additional charge

Check In & Check-out facilities

  • Express check-in
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

2 Restaurants

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

  • On site

Mercure Restaurant

Photo out of - Mercure Restaurant

Mercure Hotel Midrand invites you to experience our sumptuous South African Breakfast, Dinner from the A-la-Carte menu with some local specialities. Our Restaurant team is passionate and will ensure you have an all round local experience.

Cooking style
Regional
Capacity
40
Accessibility
Accessible service
1685 Midrand, South Africa
Telephone +27 3122020

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Mercure Hotel Midrand invites you to experience our sumptuous South African Breakfast, Dinner from the A-la-Carte menu with some local specialities. Our Restaurant team is passionate and will ensure you have an all round local experience.

Bar Facilities Available

Start the day with a delicious buffet breakfast served in our Restaurant from 6:30am. Come and discover a wide selection of local delights

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  189 reviews

Customer review rating 4.0/5

Sizathu C. Business - Confirmed reviews ALL

Dear Sizathu, Thank you for sharing your feedback regarding your experience at Mercure Hotel Johannesburg Midrand. We sincerely apologise for the inconvenience caused by the TV remote and food Menu not being available in the rooms. We understand that having these items readily available contributes to a comfortable and convenient guest experience. Due to the loss of remotes from our rooms, we have implemented a system whereby guests can collect a remote from reception and sign for it, with the understanding that it will be returned upon check-out. Our food menu' s are also available at our restaurant or reception for our guests who wish to place food orders, you also have an option to call from the room and request for menu or place an order, as we have land lines in all our rooms. We appreciate your feedback and understanding that this arrangement may not be as convenience as having everything readily available in the room. We will take your comments into consideration as we continue working to improve our services and enhance the guest's experience. Thank you for bringing this matter to our attention. We hope to have the opportunities to welcome you back and provide you with an improved experience. Kind Regards, Stanley Qayi

Customer review rating 4.0/5

Taurayi G. Business - Confirmed reviews ALL

Dear Taurayi, Thank you for sharing your feedback regarding your experience at our hotel, we appreciate your feedback as it helps us improve were we laiking. We will look into service and see where we laiking. We hope to have the opportunity to welcome you back and provide you with an improved experience. Kind Regards, Stanley Qayi

Customer review rating 4.0/5

Faatiema S. Business - Confirmed reviews ALL

Customer review rating 0.5/5

L C. N. Business - Confirmed reviews ALL

Dear N., Thank you for sharing your feedback with us. Please accept our sincere apologies for the inconvenience you experienced with the fact that we have no elevators and carrying your own luggage, should you have requested for assistance at reception for your luggage, you could have been assisted. This is certainly not the level of service we strive to provide to our guests. We take your feedback seriously and will use it to improve our services and ensure that reported issues are properly handled in your next stay as well as for day-to-day guests who are checking-in and out with us. Thank you for bringing this matter to our attention. We appreciate your feedback and hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, Stanley Qayi

Customer review rating 4.0/5

Kelebogile F. Business - Confirmed reviews ALL

Dear Kelebogile, Thank you so much for your wonderful review and for taking the time to share your experience with us! We’re absolutely delighted to hear that you enjoyed every aspect of your stay—from our friendly staff and convenient location to the sustainable initiatives and excellent service at the bar. Your perfect scores across the board truly mean a lot to our team, and we’re thrilled that we could make your single trip so memorable. It’s especially rewarding to know that our efforts in sustainability and the ALL loyalty programme made a positive impact on your stay. We’re committed to creating meaningful experiences for our guests, and your feedback encourages us to keep striving for excellence. We look forward to welcoming you back soon—whether for business or leisure—and hope your next visit is just as exceptional. Sincerely, Stanley Qayi

Dear Sizathu, Thank you for sharing your feedback regarding your experience at Mercure Hotel Johannesburg Midrand. We sincerely apologise for the inconvenience caused by the TV remote and food Menu not being available in the rooms. We understand that having these items readily available contributes to a comfortable and convenient guest experience. Due to the loss of remotes from our rooms, we have implemented a system whereby guests can collect a remote from reception and sign for it, with the understanding that it will be returned upon check-out. Our food menu' s are also available at our restaurant or reception for our guests who wish to place food orders, you also have an option to call from the room and request for menu or place an order, as we have land lines in all our rooms. We appreciate your feedback and understanding that this arrangement may not be as convenience as having everything readily available in the room. We will take your comments into consideration as we continue working to improve our services and enhance the guest's experience. Thank you for bringing this matter to our attention. We hope to have the opportunities to welcome you back and provide you with an improved experience. Kind Regards, Stanley Qayi

Customer review rating 4.0/5

Taurayi G. Business - Confirmed reviews ALL

good welcome, nice food, service was ok. clean rooms

Dear Taurayi, Thank you for sharing your feedback regarding your experience at our hotel, we appreciate your feedback as it helps us improve were we laiking. We will look into service and see where we laiking. We hope to have the opportunity to welcome you back and provide you with an improved experience. Kind Regards, Stanley Qayi

Customer review rating 4.0/5

Faatiema S. Business - Confirmed reviews ALL

This accommodation is perfect if you are attending anything at the Gallagher Convention Centre. Small but comfortable room, lovely breakfast, and special request catering.

Customer review rating 0.5/5

L C. N. Business - Confirmed reviews ALL

There are no elevator had to carry my heavy luggage to the 3rd floor. Their food was bad and expensive, not value for money.

Dear N., Thank you for sharing your feedback with us. Please accept our sincere apologies for the inconvenience you experienced with the fact that we have no elevators and carrying your own luggage, should you have requested for assistance at reception for your luggage, you could have been assisted. This is certainly not the level of service we strive to provide to our guests. We take your feedback seriously and will use it to improve our services and ensure that reported issues are properly handled in your next stay as well as for day-to-day guests who are checking-in and out with us. Thank you for bringing this matter to our attention. We appreciate your feedback and hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, Stanley Qayi

Customer review rating 4.0/5

Kelebogile F. Business - Confirmed reviews ALL

The staff was very friendly

Dear Kelebogile, Thank you so much for your wonderful review and for taking the time to share your experience with us! We’re absolutely delighted to hear that you enjoyed every aspect of your stay—from our friendly staff and convenient location to the sustainable initiatives and excellent service at the bar. Your perfect scores across the board truly mean a lot to our team, and we’re thrilled that we could make your single trip so memorable. It’s especially rewarding to know that our efforts in sustainability and the ALL loyalty programme made a positive impact on your stay. We’re committed to creating meaningful experiences for our guests, and your feedback encourages us to keep striving for excellence. We look forward to welcoming you back soon—whether for business or leisure—and hope your next visit is just as exceptional. Sincerely, Stanley Qayi

Customer review rating 3.0/5

Neil F. Business - Confirmed reviews ALL

Room furniture was dated chair had marks on it and toilet seat was broken , shower did work well

Thank you, Mr. F., for sharing your feedback with us. We're sorry to hear that your stay did not meet your expectations. The condition of the room, particularly the marked chair, broken toilet seat, and issues with the shower, is not the standard we aim to provide, and we understand how disappointing this must have been. We also apologize for the frustration you experienced at check-in. We appreciate your comments regarding the proof of payment process and understand that, after booking directly through our website, the arrival experience should have been smoother and more seamless. Most importantly, we're disappointed to learn that our service did not leave a positive impression. Friendly, efficient service is something we take pride in, and it's clear that we fell short during your visit. Thank you for bringing these matters to our attention. Your feedback has been shared with the relevant teams so that we can address the issues raised and improve the experience for future guests. We appreciate your loyalty as an ALL-Accor member and hope we'll have the opportunity to welcome you back for a much better stay in the future. Sincerely, Evah Khumalo Hotel Manager

Customer review rating 4.0/5

Zwelibanzi S. Business - Confirmed reviews ALL

Stay was good, staff friendly and helpful.

Customer review rating 0.5/5

Sisanda S. Business - Confirmed reviews ALL

The room had a dirty shower drain and the water was not draining well, had to shower with toes lifted up. On top of that, the smell that came out was unbearable. I called reception x3 and no answer. I then heard one the occupants from other rooms complaining about the same thing. I had booked for 2x nights but checked out after the first, could not bear the thought of taking 2 more showers. With the price of the hotel, you can do so much better. That was not it!!

Dear S., Thank you for rating our hotel! We appreciate your feedback it means a lot to us; We have raised your concerns with the relevant departments, and we would like to sincerely apologise for the inconvenience of your stay, we value our guests and the issue was checked on the shower as you are the 1st guest to ever complain about our showers or drain and the smell in the shower, this is taken to serious consideration and we have raised it with the department head. We do hope you can give us another chance to wow your stay on your next trip. Sincerely, Stanley Qayi

Customer review rating 5.0/5

S L. C. P. Business - Confirmed reviews ALL

as above

Dear P., Thank you so much for your outstanding review and for rating your experience with us a perfect 100/100! We're thrilled to hear that your business trip was complemented by an excellent stay, and that our breakfast, team, and sustainability initiatives all met your expectations. Your kind words and high recommendation mean a lot to us, and we’re delighted that you’re considering sharing your experience with fellow travellers on TrustYou. We hope to welcome you back soon. Sincerely Stanley Qayi

Customer review rating 5.0/5

Molefe I. L. Business - Confirmed reviews ALL

It was nice

Dear L., Thank you so much for your outstanding review and for rating your experience with us a perfect 100/100! We're thrilled to hear that your business trip was complemented by an excellent stay, and that our breakfast, team, and sustainability initiatives all met your expectations. Your kind words and high recommendation mean a lot to us, and we’re delighted that you’re considering sharing your experience with fellow travellers on TrustYou. We hope to welcome you back soon. Sincerely Stanley Qayi

Customer review rating 3.0/5

Makoetlane T. Business - Confirmed reviews ALL

Drinking facility and chill one with TV and possibly a sound system

Dear T., Thank you for rating of our hotel! We are glad that you enjoyed your stay, We do have a bar and a restaurant where you can buy your beverages and food as well as sitting down with your team, the only limited facilities we do not have is for you to go outside and buy alcohol then come drink it at the hotels bar or restaurant, on your next booking kindly buy from our bar and enjoy with your team. We apologies about the limited channels on our TV's. We do hope to see you again very soon. Sincerely, Stanley Qayi

Customer review rating 4.0/5

Maluleke M. Business - Confirmed reviews ALL

Excellent

Dear Mr. M., Thank you so much for your outstanding review and for rating your experience with us a Excellent 80/100! We're thrilled to hear that your business trip was complemented by an excellent stay, and that our breakfast, team, and sustainability initiatives all met your expectations. Your kind words and high recommendation mean a lot to us, and we’re delighted that you’re considering sharing your experience with fellow travellers on TrustYou. We hope to welcome you back soon. Sincerely Stanley Qayi

Customer review rating 5.0/5

Merementsi R. Business - Confirmed reviews ALL

The staff was very understanding and rooms kept clean at all times. Breakfast was amazing and on time. Definitely coming back.

Dear Mr. R., Thank you so much for your wonderful review and for taking the time to share your experience with us! We’re absolutely delighted to hear that you enjoyed every aspect of your stay—from our friendly staff and convenient location to the sustainable initiatives and excellent service at the bar. Your perfect scores across the board truly mean a lot to our team, and we’re thrilled that we could make your single trip so memorable. It’s especially rewarding to know that our efforts in sustainability and the ALL loyalty programme made a positive impact on your stay. We’re committed to creating meaningful experiences for our guests, and your feedback encourages us to keep striving for excellence. We look forward to welcoming you back soon—whether for business or leisure—and hope your next visit is just as exceptional. Sincerely, Stanley Qayi

Customer review rating 0.5/5

Collen W. Business - Confirmed reviews ALL

No entertainment area,expensive Alcohol

Dear Collen, Thank you for reviewing the hotel, we do appreciate your feedback. On your next booking kindly ask the receptionist to advise you on the entertainment places around the area. We loofward to see you on your next trip. Kind Regards, Stanley Qayi

Customer review rating 5.0/5

Xolile M. Business - Confirmed reviews ALL

It was a nice experience.

Dear Mr. M., Thank you so much for your outstanding review and for rating your experience with us a perfect 100/100! We're thrilled to hear that your business trip was complemented by an excellent stay, and that our breakfast, team, and sustainability initiatives all met your expectations. Your kind words and high recommendation mean a lot to us, and we’re delighted that you’re considering sharing your experience with fellow travellers on TrustYou. We hope to welcome you back soon. Sincerely Stanley Qayi

Customer review rating 4.0/5

Darren M. Solo - Confirmed reviews ALL

Great location simple and straightforward and well secure😁

Dear M., Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanley Qayi

Customer review rating 4.0/5

Sipho C. Business - Confirmed reviews ALL

No complain

Dear Mr. C., Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanley Qayi

Customer review rating 3.5/5

David C. Business - Confirmed reviews ALL

Short walk to Gallagher Convention Centre. Lift is not working in this hotel and no porter to take luggage up to level 3. Overall clean and tidy but mold in the shower needs to removed. My friend in room 325 couldn't use the shower due to excessive mold.

Dear David, Thank you for reviewing the hotel we appreciate your feedback; we do apologies for the inconvenient caused as you had to carry you own luggage, on you next trip kindly ask reception to get you someone to assist you as we have staff to assist with luggage. The Mold has been reported to the relevant department and action was taken immediately. We apologies again for the inconvenience and hope to see you again very soon. Sincerely, Stanley Qayi

Customer review rating 4.0/5

Tf M. Business - Confirmed reviews ALL

Everything was well organised

Dear Mohlatole, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanley Qayi

Customer review rating 4.0/5

Jatindev H. C. Business - Confirmed reviews ALL

Short Stay, the staff were great. The food was ok. Close to mall of Africa and MidRand.

Dear H., Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanley Qayi

Other web-users rate our hotel

  • 45 reviews 9.1/10 Location
  • 138 reviews 4.9/10 Room
  • 143 reviews 7.9/10 Service
  • 6 reviews 5/10 WiFi
  • 75 reviews 7.2/10 Cleanliness
  • 57 reviews 4.9/10 Food
  • 54 reviews 7.5/10 Breakfast
  • 51 reviews 2.6/10 Comfort

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