Mercure Jakarta Batavia 4 stars

Customer review rating (ALL Rating) 4.5/5 382 reviews

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Mercure Jakarta Batavia - Image 1
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Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat, 11230 JAKARTA, Indonesia

Description

Hotel extras

  • Nearby Ancol, JI Expo & Jakarta International Stadium (JIS) only 10-15 minutes driving.

  • 5 minutes walking distance explore Old Town of Jakarta. 30 minutes driving to Soekarno Hatta

  • 3 minutes walk to Transjakarta Bus Station connecting Jakarta area, offers an easy access.

  • 3 minutes walk to Chinese & Local Restaurant. Wide selection of local food and street foods.

  • 15 minutes driving to Jakarta International Stadium (JIS) , Ancol, JI Expo for concertgoers

Our accommodation(s)

Hotel location

Mercure Jakarta Batavia

Jalan Kali Besar Barat No 44 46, Roa Malaka, Tambora Kota Jakarta Barat
11230 JAKARTA
Indonesia

GPS:-6.132382, 106.810051

Telephone
Fax +62 21 6915977

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

MALAKA

Malaka is an à la carte & all-day dining buffet restaurant in Jakarta. It presents International, Asian & Nusantara cuisine, offering menus all prepared in a showcase open kitchen and is often used as a wedding restaurant by Jakarta residents.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  382 reviews

TripAdvisor Rating  4.5/5  664 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Lim D. Couples - Confirmed reviews ALL

satisfying stay experience

Customer review rating 4.0/5

Nancy K. Families - Confirmed reviews ALL

Good place to stay with 2 children in family room. The room is quite huge, love the bed, and the bathroom.

Perfect location near the Okd town

TripAdvisor rating 5.0/5

Balaia315 TripAdvisor review

This is definitely the place to stay if you want to stay near a walkable area in Jakarta more precisely near the Old town Batavia. The room offers you everything you need to make your stay as comfortable as possible. I truly recommend this hotel and will not hesitate to stay here again.

Customer review rating 4.5/5

K A. Families - Confirmed reviews ALL

Very nice

Dear Mrs. K A., We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Customer review rating 2.5/5

Farhan O. Families - Confirmed reviews ALL

The rooms are spacious but the cleanliness needs to be improved. The housekeeping needs to be consistent in managing the items for the room including the common area outside the room. The lightings could be enhanced in the room as certain spots are not well lit thus makes it difficult to see things around.

Dear Mr. Farhan O., Thank you for taking the time to share your feedback with us. While we are pleased to know that you found our rooms spacious, we sincerely apologize for the shortcomings you experienced regarding cleanliness and lighting. Please accept our apologies for the inconsistency in housekeeping standards, both inside the room and in the common areas outside the room. This is certainly not the experience we aim to provide, and your comments have been shared with our Housekeeping team for immediate review and improvement. We also appreciate your feedback regarding the room lighting. We understand how important proper lighting is for comfort and convenience, and we will review this with our Engineering team to see how we can enhance lighting in areas that are not well illuminated. Thank you once again for your honest and constructive feedback. It helps us improve our services, and we hope to have the opportunity to welcome you back and provide a much better experience in the future. Warm regards, Andri Mengko Front Office Manager

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Other web-users rate our hotel

  • 543 reviews 8.1/10 Location
  • 1,166 reviews 8.7/10 Room
  • 1,296 reviews 9.1/10 Service
  • 26 reviews 8.5/10 WiFi
  • 737 reviews 8.9/10 Food
  • 578 reviews 8.1/10 Cleanliness
  • 541 reviews 8.8/10 Breakfast
  • 451 reviews 8.6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.