Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,497 reviews

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Mercure Amsterdam City Hotel - Image 1
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Mercure Amsterdam City Hotel - Image 4
Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • Terrace overlooking the Amstel river

  • Just 15 kilometres from Schiphol Airport

  • Bicycle rentals available

  • This hotel is cashless, only card payments are accepted

Our accommodation(s)

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Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,497 reviews

TripAdvisor Rating  4.0/5  2,940 reviews

Customer review rating 4.0/5

Paul S. Couples - Confirmed reviews ALL

It was pleasant, always had the coffee pods refilled, always had the bed done. Very nice.

Dear Paul, Thank you for choosing our hotel. We’re glad you valued the daily housekeeping and refreshed amenities. We regret the WiFi didn’t meet your expectations and will work on improving it. We also apologize for any confusion with the payment process and appreciate your feedback. We look forward to seeing you again. Kind regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Matthew J. Families - Confirmed reviews ALL

From arrival to departure we can’t fault the hotel, the first thing that hit me when entering the hotel was the smell, it was so fresh, then the young gentleman who checked us in went above and beyond to make sure we had all the information we needed to enjoy our stay! He is a credit to your hotel

Dear Matthew, We thank you for your kind review. We’re glad our team made your check-in smooth and you enjoyed the fresh lobby ambiance. We apologize for the slipper left in your room and appreciate your feedback to improve our standards. We would love to welcome you back on many more occasions. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Neilkamal/ruewada I. Families - Confirmed reviews ALL

Was only 1 night but was very good

Dear guests, Thank you for this review of your time at our hotel. We’re glad everything met your expectations during your short stay. Our team is happy to have made your family visit enjoyable. Thanks for your loyalty as Classic members and your high recommendation. We look forward to welcoming you back. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

Natalie W. Couples - Confirmed reviews ALL

The hotel was lovely and really clean. We received a free upgrade to a deluxe room which included free soft drinks each day which was a nice touch. The hotel shop is really quite expensive however there is a small convenience store about a 10 mins walk over the bridge. The hotel is a bit out from town...between 10/15 euros in a taxi or you can catch the metro which is about a 5 mins walk away. The breakfast buffet had a good selection however was really expensive for what is was & wouldn't recommend as you don't get your money worth. Overall the hotel was really nice & the stay were friendly and helpful.

Dear Natalie, Thank you for taking the time to share your feedback. We’re glad you enjoyed the room upgrade and our team’s friendly service. We appreciate your comments on pricing and space and are working to improve comfort and value. It’s great the metro location made exploring Amsterdam easy. We hope to welcome you back again in the future. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Customer review rating 5.0/5

David T. Families - Confirmed reviews ALL

We booked this hotel when our flight was cancelled. The staff were very helpful in helping us with very problems, the food was excellent and the room was very comfortable.

Dear David, Thank you for positively reviewing your visit. We’re glad our team helped during your unexpected stay and that you enjoyed the comfortable rooms and delicious meals. Your compliments will be shared with everyone. We look forward to welcoming you back on a future occasion. Best wishes, Francis Windt, General Manager, Mercure Hotel Amsterdam City

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Other web-users rate our hotel

  • 1,507 reviews 7.5/10 Location
  • 2,121 reviews 7.4/10 Room
  • 1,848 reviews 8.5/10 Service
  • 40 reviews 7.3/10 WiFi
  • 962 reviews 6.5/10 Cleanliness
  • 943 reviews 8.5/10 Breakfast
  • 514 reviews 4.8/10 Value
  • 458 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.