Fairmont Golden Prague

Customer review rating (ALL Rating) 4.8/5 1,139 reviews

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Description

Hotel extras

  • Rooms and Suites with breathtaking views of the Vltava river and UNESCO Old Town

  • Fully equipped serviced residences blend home comforts with five-star luxury.

  • Six luxurious restaurants and bars for an extraordinary culinary journey

  • 1400 sqm spa with Prague s only year-round indoor-outdoor pool.

  • Ideal for grand celebrations 600 sqm ballroom and city s most exclusive C-suite boardrooms

Our accommodation(s)

Hotel location

Fairmont Golden Prague

Parizska 30
11000 PRAGUE
Czech Republic

GPS:50.091885, 14.418654

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,139 reviews

Customer review rating 4.0/5

Dale M. Couples - Confirmed reviews ALL

City break over the new year holiday period

Dear Mr. M., Thank you for your kind words regarding our staff and the location of our hotel. We are delighted to hear that you enjoyed your city break during the new year holiday period. Your feedback is greatly appreciated. Best regards, Alena Zajickova Personal Assistant to Managing Director

Customer review rating 3.5/5

Siew L. C. Families - Confirmed reviews ALL

hotel to airport drop off at carpark? not at curb side of entrance . lily garden Basement area ?staff not too nice - busy chatting between themselves / use handphone , most slack of all staff of the whole hotel

Dear Siew L. C., Thank you for sharing your feedback regarding your recent experience at Fairmont Golden Prague. I apologize for any inconvenience you faced with the airport drop-off location. Thank you also for your comment about the behavior of our staff, this is definitely not our standard and we will concentrate on further trainings. We aim to provide a high level of service, and I appreciate your notes, which will be taken into consideration for future improvements. Best regards, Alena Zajickova Personal Assistant to Managing Director

Customer review rating 5.0/5

Lambros A. Couples - Confirmed reviews ALL

Located perfectly in Prague. Service was exceptional and I congratulate all staff from porters to concierge, reception and cleaners. I have traveled the world and stayed at some of the best hotels...this experience was truly outstanding..well done to the management and keep it up..

Dear Lambros, Thank you for your wonderful feedback. We are thrilled to hear that you found our location ideal and our service exceptional. Your kind words will certainly be shared with our dedicated team, as they strive to provide outstanding experiences. We look forward to welcoming you back. Best regards, Alena Zajickova Personal Assistant to Managing Director

Customer review rating 4.0/5

Catherine M. Couples - Confirmed reviews ALL

Lovely hotel. Friendly staff. Couple of negatives - firstly big wait to check in as only 3 desks and many people sitting around the lobby with their bags. When you’ve been travelling, this is the last thing you want to find especially when you’ve already checked in online. 2ndly, room was very hot even after we reduced temperature to18.5 degrees which appeared as low as we could go. Finally, there was only about 30cm of hanging space in the wardrobe area. Rectified by offer of a moving rail but can’t believe no one else has mentioned this previously. We were advised should be 1m of length but definitely way short of that.

Dear Catherine, Thank you for your kind words regarding your stay at the Fairmont Golden Prague hotel. It is pleasing to hear that you found our hotel beautiful and our staff friendly. However, we regret that your experience was marred by some inconveniences. I understand that the waiting time upon arrival was frustrating, especially after a long journey. We strive to ensure a smooth check-in process, while also making sure that each guest receives individual attention and sufficient information to maximize their enjoyment of their stay. Furthermore, I acknowledge your discomfort with the room temperature and the limited hanging space in the wardrobe. We will certainly assess how we can improve wardrobe facilities to better meet our guests' expectations. Thank you for sharing your valuable insights with us, and we hope to welcome you back in the future for a more seamless experience. Sincerely, Alena Zajickova Personal Assistant to the General Director

Customer review rating 4.5/5

Andrea B. Friends - Confirmed reviews ALL

Welcomed with useful information, excellent room - a bit of luxury for our break, and great service during our stay. Loved the spa and pool areas - that would encourage us to return.

Dear Andrea, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, room amenities, and the spa and pool facilities. Your positive comments on our service are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Alena Zajickova Personal Assistant to Managing Director

Other web-users rate our hotel

  • 350 reviews 9.8/10 Location
  • 436 reviews 8.7/10 Room
  • 701 reviews 9.4/10 Service
  • 275 reviews 9.8/10 Vibe
  • 210 reviews 9.6/10 Amenities
  • 190 reviews 8.1/10 Food
  • 158 reviews 9.4/10 Wellness Area
  • 133 reviews 8.4/10 Breakfast

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