Dear Valued Guest Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you appreciated our convenient location, smooth booking experience through all.com, and the friendliness of our team. It is especially rewarding to learn that Mr. Liu made such a positive impression during your visit. We will be delighted to share your wonderful comments with him. Moments like these reflect the level of care and hospitality we strive to provide to all our guests. At the same time, we regret that the room and air conditioning did not fully meet your expectations. We understand your comments regarding the hotel's facilities and appreciate your honest feedback. Please be assured that your observations have been shared with the relevant teams as we continuously work to improve our guests' comfort and overall experience. We are grateful for your recognition of our cleanliness, breakfast, Wi-Fi, and sustainability efforts, as well as your loyalty as an ALL Platinum member. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you and your family back in the future and provide an even more enjoyable stay. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your wonderful review. We are delighted to hear that you enjoyed our convenient location and had a comfortable stay at a reasonable price. It is especially rewarding to know that Khan from our Guest Service team made such a positive impression by providing helpful recommendations and assistance during your visit. Your kind recognition will certainly be shared with him. We are also pleased that you appreciated the benefits provided as an ALL Gold member, including the welcome drink and room upgrade. Your loyalty and continued support mean a great deal to us. At the same time, we have noted your comments regarding the room condition and breakfast experience. Your feedback is valuable and helps us identify opportunities for improvement as we strive to provide an even better experience for our guests. Thank you once again for your recommendation and for choosing our hotel. We look forward to welcoming you back on your next visit to Kyoto. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Guest Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to learn that you enjoyed our convenient location and that our team was able to contribute positively to your experience. Your special recognition of Mr. Dan Nemban is truly appreciated. We will be pleased to share your kind words with him, as well as with our Front Desk team. Knowing that their friendly service and helpful local information made your stay more enjoyable is a wonderful source of motivation for all of us. We are also pleased that you found your room clean and comfortable, and that our location near public transportation was convenient for exploring Kyoto with your friends. At the same time, we appreciate your feedback regarding the room size. While room dimensions are typical for hotels in Japan, we understand that space can be an important factor in overall comfort, and we value your comments as we continually work to enhance our guest experience. Thank you once again for your loyalty as an ALL Silver member and for recommending us to your friends and family. We look forward to welcoming you back to ibis Styles Kyoto Station on your next visit to Kyoto. Kind regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you very much for sharing your wonderful review and for choosing to stay with us. We are delighted to hear that you thoroughly enjoyed your stay and appreciated our excellent location and convenient access to the surrounding area. It is especially rewarding to know that our team members contributed positively to your experience, and your kind words will certainly be shared with them. We are also pleased that you found your room comfortable, enjoyed our breakfast offerings, and experienced a smooth check-in and check-out process. As a valued ALL Classic member, your feedback is greatly appreciated. Thank you as well for your comment regarding the Wi-Fi speed. We understand how important a reliable internet connection is for our guests, and we will share your feedback with the relevant team as we continue to improve our services. We truly appreciate your recommendation of both our hotel and the ALL loyalty program. It would be our pleasure to welcome you back on your next visit to Japan. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Guest Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to learn that you enjoyed our convenient location and the quiet, comfortable atmosphere of the hotel. It is especially rewarding to know that you found your room clean and well maintained throughout your stay, and that our team members left a positive impression with their kindness and professionalism. We also greatly appreciate your positive comments about the ease of booking through the ALL Accor app and your willingness to stay with us again. Your recommendation means a lot to us. At the same time, thank you for bringing to our attention the points regarding the air conditioning performance and Wi-Fi speed. We understand how important these aspects are for a comfortable stay, and your feedback will be shared with the relevant teams as we continue working to improve our guest experience. As a new ALL Classic member and a first-time visitor to Japan, we hope you will have many more opportunities to enjoy the benefits of the loyalty program. Should you need any assistance in the future, our team will be more than happy to help you make the most of your membership. We truly appreciate your valuable feedback and look forward to welcoming you back on your next visit to Tokyo. Kind regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our prime location and found your room to your satisfaction. It is our goal to provide a pleasant experience for all our guests, and your comments affirm our commitment to service excellence. We hope to welcome you back in the future. Best regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for choosing ibis Styles Kyoto Shijo and for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location and found easy access to nearby convenience stores, bus stops, and the train station. It is wonderful to know that our location contributed positively to your family trip. We also appreciate your comments regarding our guest rooms. As an urban hotel located in the heart of Kyoto, some of our rooms may feel compact, especially when accommodating larger luggage. We understand that room size and the lack of a view from certain rooms may not meet the preferences of every guest, and we thank you for your understanding of our brand concept and amenities. At the same time, we sincerely appreciate your feedback regarding the Wi-Fi speed. We understand how important a reliable internet connection is during a stay, and your comments have been shared with the relevant team as we continue to review opportunities for improvement. Thank you once again for your valuable feedback and for being a loyal ALL Classic member. We hope to have the pleasure of welcoming you back on your next visit to Kyoto and providing you with an even more comfortable experience. Kind regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for your kind words regarding your recent stay at ibis Styles Kyoto Shijo. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. Your appreciation for Mba Lingga will be shared with the team, as it is always rewarding to recognize their efforts in providing excellent service. We look forward to welcoming you back in the future. Best regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you very much for sharing your wonderful review and for choosing ibis Styles Kyoto Shijo for your family trip. We are delighted to hear that you had such an enjoyable stay with us and that your experience met your expectations in every aspect, from the reservation process and check-in to your room, breakfast, cleanliness, Wi-Fi, and our team's service. A special thank you for recognizing Mr. Tan. We are thrilled to learn that his patience in assisting you with your email inquiries and his efforts in arranging your room upgrade contributed positively to your stay. Your kind words will certainly be shared with him, and we are confident they will serve as great encouragement to our team. We are also honored by your loyalty as an ALL Platinum member and truly appreciate your perfect recommendation scores for both our hotel and the ALL loyalty program. Thank you once again for your generous feedback. We look forward to welcoming you back to ibis Styles Kyoto Shijo on your next visit to Kyoto and providing you with another memorable experience. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to learn that you enjoyed our convenient location, lobby atmosphere, and the service provided by our front office team. Your kind comments have been shared with our staff, who will be delighted to know they contributed positively to your experience. At the same time, we sincerely regret that your guest room did not meet your expectations. We appreciate the specific points you raised regarding the air conditioning performance, room layout and space, in-room amenities, television quality, power outlet availability, lighting fluctuations when using the hair dryer, furniture arrangement, and the need for clearer air conditioning instructions in English. Please be assured that your comments have been carefully noted and shared with our management and maintenance teams for review. Feedback such as yours is invaluable as it helps us identify areas where improvements can be made to enhance the comfort and convenience of our guests. We are especially sorry for any inconvenience caused by the room facilities during your stay, as this is not the experience we strive to provide. While some aspects are related to the hotel's existing design, we continuously evaluate guest feedback when planning future upgrades and improvements. Thank you once again for your loyalty as an ALL Classic Member and for choosing ibis Styles Kyoto Shijo. We truly value your honest observations and hope to have the opportunity to welcome you back in the future, providing you with a much more comfortable and enjoyable stay. Kind regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for taking the time to share your positive experience at ibis Styles Kyoto Shijo. We are delighted to hear that you enjoyed your stay and appreciated our facilities, service, and convenient location. It is also wonderful to know that you enjoyed the complimentary tea we offer. Your feedback is invaluable to us, and we hope to welcome you back in the future. Best regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you very much for choosing ibis Styles Kyoto Shijo and for taking the time to share such a wonderful review of your recent stay. We are delighted to learn that you had an excellent four-night stay with us and that our convenient location, comfortable guest room, and cozy bed contributed to an enjoyable visit to Kyoto. It is especially rewarding to know that our team’s warm hospitality and friendly service made a positive impression on you throughout your stay. Your kind words and perfect scores are truly encouraging and have been shared with our entire team. Feedback like yours inspires us to continue providing memorable experiences for all our guests. We are also grateful for your loyalty as an ALL – Accor Live Limitless Classic member and appreciate your recommendation of both our hotel and the loyalty program. We look forward to welcoming you back to Kyoto and ibis Styles Kyoto Shijo on your next visit to Japan. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for sharing your positive experience at ibis Styles Kyoto Shijo. We are delighted to hear that you found our location convenient and our amenities to be complete. It is gratifying to know that you appreciated the professionalism and accommodation of our staff. Your feedback motivates us to continue providing exceptional service to our guests. Goodbye and best wishes, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay with us from 8 July to 11 July 2026. As a valued ALL Platinum member, we sincerely appreciate your loyalty and are deeply sorry that your experience did not meet your expectations or the standards associated with both our hotel and the Accor brand. First and foremost, please accept our sincere apologies for the inconvenience caused by the absence of your Platinum welcome amenity. Recognition of our loyal members is a fundamental part of the ALL loyalty program, and we regret that we failed to deliver this important benefit during your stay. We understand your disappointment and are currently reviewing the circumstances to ensure this oversight does not happen again. We are equally concerned to learn about your breakfast experience. The situation you described, including long waiting times, insufficient staffing, delayed replenishment of buffet items, and the overall disorganized environment, is far from the level of service we strive to provide. We fully understand how frustrating it must have been to arrive during breakfast hours and find limited food availability and inadequate support from our team. Please be assured that your comments have been shared with our Food & Beverage and Operations teams for immediate review and corrective action. Furthermore, we regret that your concerns raised during your stay were not addressed effectively. We always aim to resolve issues promptly while our guests are in-house, and we are sorry that we did not provide the assistance and attention you deserved. We also note your comments regarding the Wi-Fi speed and appreciate you bringing this matter to our attention. Your feedback helps us identify areas requiring improvement and prioritize enhancements to the guest experience. We sincerely apologize for the shortcomings you encountered and for the disappointment caused during your stay. Your feedback is invaluable, and we are committed to using it to improve our service standards. A member of our Front Office team will contact you directly to discuss your concerns in further detail and provide any necessary follow-up regarding your stay. In addition, our management team will review your feedback carefully, including your request for compensation, in accordance with our guest recovery procedures. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to restore your confidence in our hotel and provide you with the high-quality experience that should be expected by our ALL Platinum members. Yours sincerely, ibis Styles Kyoto Shijo Operation Manager Kazuhide Omori

Dear Valued Guest, Thank you for your kind words regarding your recent stay at ibis Styles Kyoto Shijo. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience with our courteous staff. Your positive feedback is greatly appreciated, as it motivates our team to continue providing excellent service to our guests. Goodbye and best wishes, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at ibis Styles Kyoto Shijo. We are pleased to hear that you appreciated our location. However, I regret to learn about the issues you encountered with the bathroom's condition and the air conditioning unit. Cleanliness and comfort are our top priorities, and your comments will be taken into consideration for future improvements. Best regards, ibis Styles Kyoto Shijo

Dear Valued ALL Silver Member, Thank you very much for taking the time to share your wonderful review following your recent family stay with us. We are delighted to learn that you enjoyed our convenient location, which allowed you to easily explore the city, and that you found your room comfortable and well-suited to your needs. It is especially rewarding to know that our team's friendly and professional service made a positive impression on you. Recognizing and appreciating our ALL members is very important to us, and we are pleased that you felt valued throughout your stay. We also appreciate your kind comments regarding our sustainability initiatives and the overall quality of your experience, from check-in to departure. At the same time, thank you for your constructive feedback regarding breakfast. While we are glad you found the selection varied and enjoyable, we regret that it did not fully meet the high expectations you associate with Accor hotels. Your comments have been shared with our culinary team as we continuously strive to enhance our offerings and deliver an even better dining experience. Thank you once again for your recommendation and for your loyalty as an ALL Silver member. We truly appreciate your support and look forward to welcoming you and your family back for another enjoyable stay in the near future. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you very much for choosing ibis Styles Kyoto Shijo and for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location and found your room clean and comfortable. It is wonderful to know that these aspects contributed to a pleasant stay and that you were overall very satisfied with your experience. We also appreciate your loyalty as an ALL Gold member. Thank you for bringing up your question regarding the complimentary mineral water. We apologize if the information was not clearly explained during your stay. As part of our ALL membership benefits, complimentary mineral water is provided upon arrival, and we regret any confusion this may have caused. Your feedback reminds us of the importance of clearly communicating member benefits at check-in. We are pleased that you enjoyed the welcome drinks and that your booking, check-in, room, and overall stay met your expectations. Your recommendation means a great deal to us. Thank you once again for your valuable comments and for your continued support as an ALL Gold member. We look forward to welcoming you back on your next visit to Kyoto. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you very much for taking the time to share your feedback following your recent stay at ibis Styles Kyoto Shijo. We are delighted to know that you appreciated our convenient location and found everything you needed for your short stay in Kyoto. Our neighborhood is indeed filled with many local restaurants, supermarkets, and attractions, making it an excellent base for exploring the city with family. We also appreciate your positive ratings regarding cleanliness, our team, check-in and check-out experience, and Wi-Fi service. It is always encouraging to receive such favorable feedback from our valued ALL Classic members. At the same time, we regret to hear that you experienced difficulties with the ALL App connection during the booking process. Your comments are valuable, and we will share them with the relevant teams as we continuously strive to improve the overall guest experience. Thank you once again for your kind recommendation and for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back to Kyoto in the near future. Warm regards, ibis Styles Kyoto Shijo