Mövenpick Suriwongse Chiang Mai 4 stars

Customer review rating (ALL Rating) 4.3/5 1,065 reviews

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Description

Hotel extras

  • Great location just steps from the Night Bazaar

  • Local Thai specialties and world cuisine

  • Outdoor rooftop swimming pool with city views

  • 15 minutes from Chiang Mai International Airport

  • 1 km from Chiang Mai Convention Centre

Our accommodation(s)

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Hotel location

Mövenpick Suriwongse Chiang Mai

110 Chang Klan Road Muang
50100 CHIANG MAI
Thailand

GPS:18.78379, 98.9998

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,065 reviews

TripAdvisor Rating  4.1/5  1,907 reviews

Certificate of excellence 2025

very very old room, but very good service.

TripAdvisor rating 3.0/5

visitlimp TripAdvisor review

I stayed here as a gold member status of ACCORPLUS; so I got room upgrade upon my check-in to bigger room. However, the upgrade room is in the old building of car park and the room itself is very dated. Outside window is very dirty. Not really appreciated for the condition of hotel and the room. I understand this is an old hotel and MOVENPICK just moved in, but it should be renovated to match status of 4* Movenpick level. For me, it is like 2.5 or 3* only. However, staff service and breakfast are wonderful. Staff are very friendly and very helpful. Breakfast is absolutely brilliant, lot of choice. Location is also very good, short walk to Night Bazaar and other street food, centrally located in Chiang Mai.

Manager unable to solve my problem when i ask her why i need to wait till 3pm to check in for my room.

TripAdvisor rating 1.0/5

Tour18253463892 TripAdvisor review

Hotel Room facility look very old and poor customer service in front counter.. Breakfast less choice. Not worth for the Rate.

Dear Tour18253463892, Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to caused happened; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 0822281829 if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 4.0/5

Joerg T. Families - Confirmed reviews ALL

very good location unfortunately the Room was little bit old and smelly

Dear Mr.Joerg T., Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Hotel Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions issue; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 5.0/5

Michael D. Business - Confirmed reviews ALL

Comfortable, relaxed and great value - as well as being in the heart of things

Dear Mr. Michael D., We very much appreciate your comments regarding your stay at the Mövenpick Suriwongse Hotel Chiang Mai. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 4.5/5

Yash M. Friends - Confirmed reviews ALL

It was good. Although, as a loyalty customer , I would have loved an upgrade but I was not not given one.

Dear Mr.Yash M., We very much appreciate your comments regarding your stay at the Mövenpick Suriwongse Hotel Chiang Mai. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirinpat Lapuan /Guest Experience Manager

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Other web-users rate our hotel

  • 1,029 reviews 9.5/10 Location
  • 1,035 reviews 6/10 Room
  • 1,090 reviews 9/10 Service
  • 21 reviews 4/10 WiFi
  • 488 reviews 5.9/10 Comfort
  • 465 reviews 4.4/10 Vibe
  • 421 reviews 5.2/10 Cleanliness
  • 415 reviews 8/10 Breakfast

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