Mövenpick Suriwongse Chiang Mai

Customer review rating (ALL Rating) 4.4/5 535 reviews

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Description

Hotel extras

  • Great location just steps from the Night Bazaar

  • Local Thai specialties and world cuisine

  • Outdoor rooftop swimming pool with city views

  • 15 minutes from Chiang Mai International Airport

  • 1 km from Chiang Mai Convention Centre

Our accommodation(s)

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Hotel location

Mövenpick Suriwongse Chiang Mai

110 Chang Klan Road Muang
50100 CHIANG MAI
Thailand

GPS:18.78379, 98.9998

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  535 reviews

TripAdvisor Rating  4.0/5  1,873 reviews

Never going back!

TripAdvisor rating 3.0/5

travelwhileyoucan2 Families - TripAdvisor review

Reception staff were very unwelcoming, none were smiling nor friendly, hardly any eye contact, messed up the check in and another guest’s welcome card was in my room instead. The doorman was pleasant though. Room was small but overall ok, the old stained, dated dustbin in the bathroom should be replaced. No body lotion available. Regardless of being in a peak period or not, service staff should never forget what comes with being in the hospitality industry especially as a front liner, the first impression makes a lasting one. For me, I would never return to this hotel despite being in a great location as there are countless other hotels there to choose from.

Dear Travelwhileyoucan2, We very much appreciate your comments regarding to our service and room condition issue we are regretted to learn that your experience did not meet your expectations and make sure cause was not happen again. Please allow me to express my sincerest apologies for this matter. We hope to have opportunity to welcome you back on your next visit. Sincerely, Sirinpat Lapuan Guest Experience Manager

Very congested.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Not satisfied with the room furniture and others.

Dear Mr.Rajendra Kumar, We very much appreciate your comments regarding to room condition issue we are regretted to learn that your experience did not meet your expectations and make sure cause was not happen again. Please allow me to express my sincerest apologies for this matter. We hope to have opportunity to welcome you back on your next visit. Sincerely, Sirinpat Lapuan Guest Experience Manager

Well located - but not much else

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

There were water problems. I couldn't even finish my shower the first morning. There are no outlets in the bathroom. Nor do they provide washcloths. Only a body towel and a hand towel. Very inconvenient. The room was run down. Stains on the carpet. I expected more for the amount of money charged per night.

Dear Ms.Shari H., We very much appreciate your comments regarding to water issue we are regretted to learn that your experience did not meet your expectations and make sure cause was not happen again. Please allow me to express my sincerest apologies for this matter. We hope to have opportunity to welcome you back on your next visit. Sincerely, Sirinpat Lapuan Guest Experience Manager

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Staff good taking care. Good room and amenity.

Dear Mr.Apiwat S., We very much appreciate your comments regarding your stay at the Movenpick Suriwongse Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirinpat Lapuan / Guest Experience Manager

well locates and big rooms

Customer review rating 5.0/5

David G. Families - Confirmed reviews ALL

great locaiton, spacious rooms, nice chocolate fondue happy hour free of charge

Dear Mr.David G., We are delighted to hear that you had such a pleasant stay with us at Mövenpick Suriwongse Hotel Chiang Mai. It is our goal to give our guests the best experience possible, and we are glad that we were able to do so for you. We hope to serve you again in the future. Sincerely, Sirinpat Lapuan / Guest Experience Manager

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Other web-users rate our hotel

  • 902 reviews 9.5/10 Location
  • 822 reviews 6.3/10 Room
  • 831 reviews 9/10 Service
  • 15 reviews 6/10 WiFi
  • 395 reviews 8.1/10 Breakfast
  • 388 reviews 5.9/10 Cleanliness
  • 358 reviews 4.6/10 Vibe
  • 309 reviews 8.7/10 Food

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