Mövenpick Suriwongse Chiang Mai 4 stars

Customer review rating (ALL Rating) 4.3/5 1,258 reviews

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Description

Hotel extras

  • Great location just steps from the Night Bazaar

  • Local Thai specialties and world cuisine

  • Outdoor rooftop swimming pool with city views

  • 15 minutes from Chiang Mai International Airport

  • 1 km from Chiang Mai Convention Centre

Our accommodation(s)

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Hotel location

Mövenpick Suriwongse Chiang Mai

110 Chang Klan Road Muang
50100 CHIANG MAI
Thailand

GPS:18.78379, 98.9998

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,258 reviews

Customer review rating 5.0/5

Geoffrey M. B. Friends - Confirmed reviews ALL

Very friendly and efficient staff, rooms clean and modern and great facilities

Dear Mr.Geoffrey M. B., We very much appreciate your comments regarding your stay at the Mövenpick Suriwongse Chiang Mai. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 3.5/5

Sze T. C. Families - Confirmed reviews ALL

excellent location & superb staffs support unfortunately hotel is a bit "old" with lack of modest felt. For instance Room without universal electrical socket (only Thai two pin), sleeping bed deformed and mild smell of mold in the room.

Dear Mr.Sze T. C., Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 5.0/5

Trevour Z. Business - Confirmed reviews ALL

Great selection for breakfast buffet and accommodating staffs.

Dear Mr.Trevour Z., We very much appreciate your comments regarding your stay at the Mövenpick Suriwongse Chiang Mai. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 1.5/5

Seiichiro S. Business - Confirmed reviews ALL

old facility

Dear Mr.Seiichiro S., Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Chiang Mai. I am sorry that your experience did not meet your expectations regarding to hotel facility; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 08… if you wish to discuss this matter in further details. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Customer review rating 3.5/5

Natdanai P. Solo - Confirmed reviews ALL

Facilities, rooms and furniture's conditions were too old. It might be the oldest facilities of Movenpick brand that I have been visited. However, it was the cheapest Movenpick that I have stayed until now. Still keep all benefits for guests such as Chocolate Hour for every guest and benefits for elites which are welcome small gifts, evening cocktails, free breakfast, room upgrade, as well as late check-out as normal practices which could be concerned to subtitute a bit when looked at the prices. I could say Movenpick Suriwongse Chiang Mai is not my 1st option but it's not the worst.

Dear Mr.Natdanai P., Thank you for taking the time to tell us about your experience at the Mövenpick Suriwongse Chiang Mai. I am sorry that your experience did not meet your expectations regarding to room conditions; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sirinpat Lapuan /Guest Experience Manager

Other web-users rate our hotel

  • 1,054 reviews 9.5/10 Location
  • 1,099 reviews 5.9/10 Room
  • 1,108 reviews 9/10 Service
  • 33 reviews 6.7/10 WiFi
  • 509 reviews 4.3/10 Vibe
  • 446 reviews 5.4/10 Cleanliness
  • 436 reviews 8.2/10 Breakfast
  • 308 reviews 4.6/10 Amenities

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