Novotel Okinawa Naha 4 stars

Customer review rating (ALL Rating) 4.3/5 1,863 reviews

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Description

Our accommodation(s)

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Room 1

Hotel location

Novotel Okinawa Naha

40 Matsugawa, Naha
902 0062 OKINAWA
Japan

GPS:26.219193, 127.706718

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,863 reviews

Customer review rating 4.0/5

Stanley C. W. H. W. Couples - Confirmed reviews ALL

Thank you very much for staying at Novotel Okinawa Naha and for taking the time to share your detailed review. We are delighted to hear that you enjoyed your spacious and comfortable room, as well as the cleanliness of our facilities. Your kind comments about our staff and the quality of our breakfast and lunch buffets are greatly appreciated. It is wonderful to know that you had the opportunity to enjoy a variety of local dishes and found them to be good value. We are also pleased that you experienced our Executive Lounge and enjoyed its panoramic views and beverage selection. At the same time, we appreciate your valuable feedback regarding the hotel's location, television features, and the food selection in the lounge. Your comments will be shared with the relevant teams as we continue to improve our facilities and services to provide a better guest experience. Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back to Novotel Okinawa Naha in the future.

Customer review rating 5.0/5

Arnon M. Couples - Confirmed reviews ALL

Thank you very much for staying at Novotel Okinawa Naha and for taking the time to share your wonderful review. We are delighted to hear that you found our facilities convenient and that you enjoyed the beautiful views from the swimming pool. It is also wonderful to know that our gym, on-site convenience store, spacious guest rooms, daily housekeeping, and overall value contributed to a comfortable and enjoyable stay. Your kind words are a great encouragement to our team. We will continue striving to provide comfortable accommodations and warm hospitality for all our guests. We look forward to welcoming you back again in the near future.

Customer review rating 5.0/5

Siwapat W. Couples - Confirmed reviews ALL

Thank you very much for staying at Novotel Okinawa Naha and for taking the time to share such a detailed and thoughtful review. We are truly delighted to hear that your room upgrade made your stay even more memorable. It is wonderful to know that you enjoyed the spacious room, comfortable bed, and panoramic views of Naha from your higher-floor accommodation. We are especially pleased that the Premier Lounge on the 15th floor was the highlight of your visit. Your kind comments about the atmosphere, spectacular views, afternoon tea, and evening cocktail selection are greatly appreciated. It is rewarding to know that our team was able to provide an experience that exceeded your expectations. We are also delighted that you enjoyed our infinity pool, as well as the hotel's peaceful location and convenient access to the city's attractions. Your recognition of our facilities, service, and overall value means a great deal to all of us. Thank you once again for your generous recommendation. We look forward to welcoming you back to Novotel Okinawa Naha for another unforgettable stay in the future.

Customer review rating 4.5/5

Jacky L. Families - Confirmed reviews ALL

Thank you very much for staying at Novotel Okinawa Naha and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed the warm hospitality provided by our front desk and executive lounge teams. It is also wonderful to know that you were pleased with the food and beverage selection during cocktail hour. Thank you as well for your suggestion regarding the late tea service. We appreciate your feedback and will share it with our team as we continue to enhance the lounge experience for our guests. We also sincerely apologize for your disappointment regarding the recognition of your Accor membership status. We understand how important this is to our loyal members, and we regret that your expectations were not met. Your comments have been shared with the relevant team and will help us improve how we communicate membership benefits and policies. We truly appreciate your feedback and hope to have the opportunity to welcome you again for an even better experience.

Customer review rating 4.0/5

Chun K. Y. Friends - Confirmed reviews ALL

Thank you very much for staying at Novotel Okinawa Naha and for taking the time to share your kind review. We are delighted to hear that you found your room clean and tidy, and that our staff were helpful throughout your stay. It is also wonderful to know that communicating in English was easy and that you found everything convenient and easily accessible. Your kind words are a great encouragement to our team. We will continue striving to provide comfortable accommodations and warm hospitality for all our guests. We look forward to welcoming you back again in the near future.

Other web-users rate our hotel

  • 1,118 reviews 7.1/10 Location
  • 1,704 reviews 8.2/10 Room
  • 1,433 reviews 8.2/10 Service
  • 12 reviews 5.7/10 WiFi
  • 1,149 reviews 8/10 Amenities
  • 938 reviews 8.6/10 Vibe
  • 707 reviews 6.7/10 Comfort
  • 669 reviews 8.6/10 Breakfast

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