Grand Mercure Okinawa Cape Zanpa Resort 5 stars

Customer review rating (ALL Rating) 3.9/5 500 reviews

Grand Mercure Okinawa Cape Zanpa Resort - Image 1
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Description

Hotel extras

  • Set in an ideal location for coastal walks and cycling, with spectacular views at sunset.

  • A buffet restaurant that offers a fresh, seasonal menu, including Japanese and Western foods.

  • Evening socials and nightcaps in the lounge daily, plus self-service beer and soft drinks.

  • Modern pool with three unique water slides, a lazy river, and a tranquil adults-only area.

  • Host meetings and events, including banquets for up to 600, in one of our 8 meeting rooms.

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Okinawa Cape Zanpa Resort

1575, Uza, Nakagamigun Yomitanson
9040328 OKINAWA
Japan

GPS:26.43536, 127.7183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  500 reviews

Customer review rating 5.0/5

Arabindo G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Junki M. Business - Confirmed reviews ALL

この度は数ある宿泊施設の中よりグランドメルキュール沖縄残波岬リゾートをお選びいただきまして誠にありがとうございました。また、ご滞在中のご感想をお寄せいただきまして重ねて御礼申し上げます。 頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 グランドメルキュール沖縄残波岬リゾート 宿泊予約部

A disappointing check-in experience.

Customer review rating 3.0/5

Iris Friends - Confirmed reviews ALL

Thank you for staying at Grand Mercure Okinawa Cape Zanpa Resort and for sharing your experience. We sincerely apologize for the confusion and inconvenience regarding the early check-in. We are, however, very pleased that our front office manager was able to assist you promptly and help resolve the situation. Your feedback is greatly appreciated, and we hope to welcome you again in the future. Grand Mercure Okinawa Cape Zanpa Resort Reservation Desk

Lovely stay on a island full of activities

Customer review rating 5.0/5

Marco Couples - Confirmed reviews ALL

Thank you very much for staying at Grand Mercure Okinawa Cape Zanpa Resort and for your kind feedback. We’re truly delighted to hear that you enjoyed your stay, especially the dinner buffet. It\'s wonderful to know that the quality and variety of our dishes left such a strong impression. Your recommendation will surely be helpful to future guests. We also appreciate your suggestion regarding translation tools—thank you for your understanding and patience. We\'re sorry the weather didn’t cooperate during your visit, but we look forward to welcoming you again and hope you can enjoy the pool and slides next time. Grand Mercure Okinawa Cape Zanpa Resort Reservation Desk

Poor service and facility

Customer review rating 2.0/5

Henry W. Families - Confirmed reviews ALL

Thank you for staying at Grand Mercure Okinawa Cape Zanpa Resort and for sharing your thoughts. We are glad to hear that you appreciated our facilities, but we’re very sorry to learn that our service and communication did not meet your expectations. Your comments regarding staff professionalism and local knowledge are taken seriously and will be shared with our team for improvement. We appreciate your feedback and hope to offer a better experience in the future. Grand Mercure Okinawa Cape Zanpa Resort Reservation Desk

Other web-users rate our hotel

  • 487 reviews 6.5/10 Location
  • 1,087 reviews 7.3/10 Room
  • 888 reviews 6.3/10 Service
  • 40 reviews 3.1/10 WiFi
  • 797 reviews 6.8/10 Amenities
  • 644 reviews 8.2/10 Pool
  • 514 reviews 8.1/10 Value
  • 473 reviews 8.3/10 Breakfast

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