Mercure Okinawa Naha 4 stars

Customer review rating (ALL Rating) 4.5/5 1,880 reviews

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Hotel location

Mercure Okinawa Naha

3-3-19 Tsubogawa
900 0025 Naha
Japan

GPS:26.205548, 127.679079

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

BISTRO DE LA MER

The Bistro de la Mer features both international and Okinawa cuisines. The lunch buffet is one of the most popular in Naha City!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,880 reviews

TripAdvisor Rating  4.0/5  894 reviews

Certificate of excellence 2024

A Wonderful Stay. Professional Front Reception.

Customer review rating 5.0/5

Eric O. Business - Confirmed reviews ALL

It was a pleasant and rejuvenating experience. Front reception Miku was extremely charismatic, accommodating and efficient! She contributed greatly to my beautiful stay. Checking out was easy with Isa professionalism.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for addressing our front team member, who contribute to make your stay very enjoyable and fantastic. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Okinawa Naha Front Office Staff

Great location

Customer review rating 5.0/5

Natalia Couples - Confirmed reviews ALL

Great location, convenience, access to washers and dryers, great hospitality from the receptionist (Mark was very helpful to us. He went above and beyond in helping us.) Thank you so much for our wonderful experience. I can’t wait to be back at Mercure hotel again.

Dear Guest, Thank you so much for taking the time to share your positive review. We are delighted to hear that you found our location convenient, with easy access to Tsubogawa Train Station, the Kokusai Expressway, and the airport. It’s wonderful to know that the nearby 7-11, FamilyMart, Don Quijote, and various supermarkets added to your convenience during your stay. We are thrilled that you enjoyed the spaciousness and cleanliness of your room. Your kind words and high recommendation mean a lot to us. Thank you for addressing our inhouse facilities also. Thank you once again for your feedback and for choosing to stay with us. We look forward to the opportunity to welcome you back in the future and to continue providing you with a pleasant and enjoyable experience. Mercure Okinawa Naha Front Office Staff

relaxation

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Easy accessible and convenient transportation.

Dear Guest, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our hotel exceptionally convenient and that you loved your stay at Mercure Okinawa Naha. Yui rail is also just situated in front of our hotel, which makes the access to the city center easier. Providing a comfortable and welcoming environment is our top priority, and your positive feedback reaffirms the hard work we put in every day. We look forward to having the pleasure of welcoming you back for another enjoyable stay in the near future. Mercure Hotel Okinawa Naha Front Office Staff

Great location! Great service by Mark!

Customer review rating 4.5/5

Mrs T. Families - Confirmed reviews ALL

Really enjoyed our time at this hotel! Lovely service by Mark when there was a typhoon and he made it possible for us to extend our stay in the hotel during the high demand weekend!

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Okinawa Naha Front Office Staff

Super comfortable

Customer review rating 4.5/5

Super S. S. Solo - Confirmed reviews ALL

From the moment at check in, the staffs were very helpful and super friendly. The room was super comfy, the pillows were just right.

Dear guest We very much appreciate your comments regarding your s. at the Mercure Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We’re also delighted that you found the room and pillows to your liking. Your comfort is our priority, and we’re glad we could meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Okinawa Naha Front Office Staff

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Other web-users rate our hotel

  • 2,144 reviews 9.5/10 Location
  • 1,644 reviews 7.8/10 Room
  • 1,399 reviews 8.9/10 Service
  • 41 reviews 8.1/10 WiFi
  • 808 reviews 5.3/10 Comfort
  • 683 reviews 8.7/10 Cleanliness
  • 661 reviews 8.3/10 Breakfast
  • 19 reviews 5.9/10 Bar

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