Mercure Okinawa Naha 4 stars

Customer review rating (ALL Rating) 4.5/5 3,472 reviews

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Mercure Okinawa Naha - Image 1
Mercure Okinawa Naha - Image 2
Mercure Okinawa Naha - Image 3
Mercure Okinawa Naha - Image 4
3-3-19 Tsubogawa, 900 0025 Naha, Japan

Description

Hotel extras

  • Prime Location in Naha

  • Authentic Okinawan Cuisine

  • Comfortable Accommodations

  • Friendly Staff

  • Convenient Transportation

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Twin Room

Photo out of - Classic Twin Room

These 16 square metre rooms with a modern interior are furnished with two single beds and are ideal for families or friends travelling together. The quiet, cosy design and comfortable space with a soothing colour palette make for a pleasant stay.

  • Views:

    City View

Max. number of persons
4
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 4 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

These rooms are spacious and feature a comfortable king-size bed. Modern interiors and a full range of facilities make for a relaxing stay.

  • Views:

    River side

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

These rooms feature open spaces and comfortable twin beds. Modern interiors and a full range of amenities make them ideal for business, leisure and family travellers.

  • Views:

    City View or River side

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

These rooms offer a spectacular view of Naha City. Spacious twin beds and modern interiors provide a relaxing stay.

  • Views:

    City View or Park view or River side

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

These bright, spacious rooms are comfortable, with three beds, one of which is a sofa bed, ideal for families or friends travelling together.

Max. number of persons
5
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

These luxurious rooms are spacious and feature comfortable twin beds. Modern interiors and a full range of facilities provide a relaxing and enjoyable stay.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

These luxurious rooms are spacious and equipped with high-quality facilities. Comfortable king-size beds and modern interiors provide a relaxing and comfortable stay.

  • Views:

    City View

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Okinawa Naha

3-3-19 Tsubogawa
900 0025 Naha
Japan

GPS:26.205548, 127.679079

Telephone
Fax +81 98-855-7112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 260 rooms
  • 6 rooms for people with reduced mobility
  • 260 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English
  • French
  • Japanese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Family

Equipements for children

  • Stroller available
  • On site
  • Enclosed outdoor parking
  • Private
  • 144 parking spaces
  • Max Limited Height: 2 m / 6.562 ft

  • Parking pricing: 1000 JPY 1000 JPY Per day

BISTRO DE LA MER

Photo out of - BISTRO DE LA MER

Start your day with a delicious breakfast buffet featuring Ryukyu dishes and Western options to suit your mood. For lunch, savor a diverse selection of international fusion cuisine.

Cooking style
Japanese
Chef name
Masaki TAMAKI
Classifications & labels
Non
Capacity
110
Accessibility
Accessible service
3-3-19 Tsubogawa, 900 0025 Naha, Japan
Telephone +81 98-996-1075

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Start your day with a delicious breakfast buffet featuring Ryukyu dishes and Western options to suit your mood. For lunch, savor a diverse selection of international fusion cuisine.

Start your day refreshed with a diverse breakfast featuring traditional Okinawan cuisine made from fresh local ingredients. Enjoy special dishes unique to Okinawa, such as 'Pōtama,' prepared right in front of you by our staff.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,472 reviews

Customer review rating 5.0/5

Frederico F. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

David H. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Michael Y. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Jolin S. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Margaret H. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

David H. Business - Confirmed reviews ALL

I have a nice experience at this hotel

Customer review rating 4.0/5

Michael Y. Solo - Confirmed reviews ALL

Although I really like to stay at your hotel and will return again, this last visit had some concerns. First, the matcha tea bags were not replaced daily. Secondly, the bath mat was not replaced one day and I had to use a towel as the bath mat. The final concern was that on the weekend, to take a shower, I first run the water from the lower spout, then change to the shower head and then jump in. In this case, when I placed my hand in the water, I noticed that it was really hot. I checked the setting and found that someone had left the water handle on the highest hot water setting. Good thing I did not jump in. I would have gotten burned. I thought this was an anomaly so I let it go. Then on Sunday, I tested the water again and the setting was again on the highest temperature setting. 2 days in a row. On Monday, the setting was in the middle so I thought it must be a different staff. Please inform your staff not to leave any water setting on the highest setting. Thank you.

Customer review rating 5.0/5

Jolin S. Solo - Confirmed reviews ALL

I would like to express my sincere appreciation to receptionist Mark. He's not just professional but also very friendly, treat guest as friend with sincere attitude. Some hotels would like to say consider hotel as your home, I think Mark really done this concept very well. Makes me enjoy staying in Mecure.

Customer review rating 4.5/5

Margaret H. Solo - Confirmed reviews ALL

All great as per above

Customer review rating 3.0/5

Micheal F. Families - Confirmed reviews ALL

Overall the stay can be further improve especially the the 1st impression for a hotel coming from the front desk agent (not seems welcoming - Indian gentlemen) as well as the cleanliness of the hotel room (bed were not made up especially I'm very particular on this area as this determine the level of service from your housekeeping service).

Customer review rating 4.5/5

Olga M. Families - Confirmed reviews ALL

The hotel placement is amazing, easily accessible from the airport with the train station being only about 3-5 minute walk away. Tourists spots such as kokusai dori are also within a walking distance (around 20 minutes). The receptionists are also very nice and helpful. The hotel isn't overpriced either, it's a fair deal for a comfortable stay. The rooms are clean and there's honestly nothing I could complain about.

Customer review rating 4.0/5

Sam H. Couples - Confirmed reviews ALL

From the easy checkin, to the convenient car park located at the hotel, we had a lovely stay at Mercure Naha. The monorail station located just outside made it a perfect spot for exploring the city.

Customer review rating 5.0/5

Rainbow I. Couples - Confirmed reviews ALL

Good value for money!

Customer review rating 4.5/5

Joanne C. Families - Confirmed reviews ALL

Overall stay experience is superb and thanks for the upgrading in room type and the welcome gift as well!

Customer review rating 4.5/5

Sze L. W. Business - Confirmed reviews ALL

I had a wonderful stay in Naha. The hotel is near monorail and the breakfast are so good

Customer review rating 4.0/5

Brandon J. Couples - Confirmed reviews ALL

Overall satisfied, accor is generally dependable in terms of quality. My only complaint really, would be that on our last day, my wife and I used the laundry facilities which we find very helpful. However, we ended up needing to rewash the clothes elsewhere after we left because the washers have a very strong moldy smell. They need to be properly cleaned and disinfected more regularly. Since hotel patrons probably use them a lot, they are likely staying wet at all times and easily grow mold inside.

Customer review rating 3.5/5

Boon G. C. Couples - Confirmed reviews ALL

Early check in was great. Staff was friendly and spoke english.

Customer review rating 5.0/5

Mingjen T. Families - Confirmed reviews ALL

Good

Customer review rating 4.0/5

Wei K. Y. Solo - Confirmed reviews ALL

Great location and friendly staff, but cleaning could be improved since there was one slipper founded under the bed which should be left by previous customer

Customer review rating 4.0/5

Choi E. G. Couples - Confirmed reviews ALL

Service was good. Location is excellent. Mark was very welcoming during check-in. Unfortunately, there was no upgrade due to the hotel being fully booked.

Customer review rating 1.5/5

Laura H. W. Solo - Confirmed reviews ALL

Overall the comfort of the hotel was satisfactory for my short stay. I am disappointed that due to the typhoon Dolphin affecting my plans I could not be refunded for the remaining days of my stay. I was advised to contact trip.com, however they only referred my situation back to the hotel.

Dear Valued Guest, Greetings from Mercure Okinawa Naha. Thank you for choosing us during your stay in Naha. We are deeply sorry if there was a confusion about the cancelation policy. The cancellation policy about the typhoon is that, if your flight has been cancelled due to typhoon, we can allow the refund. For this, we need to obtain a certification from the airline company. In the case you decide by yourself to change your flight, the free cancellation is not allowed because this is due to personal circumstances. In the case your travel agency contacted us, we normally told them this cancellation policy. Best Regards, Mercure Okinawa Naha. Front Office Team

Customer review rating 5.0/5

Jamila C. Couples - Confirmed reviews ALL

We had a great trip, the reception staff were incredibly helpful and using the car parking facilities were simple and easy.

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

I like the very clean bathroom.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great location to discover Naha. Good breakfast, comfortable rooms.

Other web-users rate our hotel

  • 3,417 reviews 9.5/10 Location
  • 2,597 reviews 7.3/10 Room
  • 1,949 reviews 8.6/10 Service
  • 26 reviews 9.4/10 WiFi
  • 1,305 reviews 5.1/10 Comfort
  • 985 reviews 7.7/10 Cleanliness
  • 894 reviews 8.8/10 Breakfast
  • 32 reviews 3.1/10 Wellness Area

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