Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.7/5 888 reviews

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Mercure Jakarta Cikini - Image 1
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Jalan Cikini Raya No 66, Menteng - Jakarta Pusat, 10330 JAKARTA, Indonesia

Description

Hotel extras

  • 11 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Telephone
Fax +62 21 3926800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  888 reviews

Customer review rating 5.0/5

Kieran D. Business - Confirmed reviews ALL

Big thanks to mercure. Great service and great food and also great room! Definitely want to comeback here. This hotel one place I go when I go to Jakarta. Many people and many snack from there. I also love location and near by there . Thanks mercure cikini

Dear Mr/Mrs Kieran D., Thank you so much for your wonderful review and for choosing Mercure Cikini as your preferred place to stay whenever you visit Jakarta. We are delighted to hear that you enjoyed our service, food, comfortable rooms, and convenient location. It is especially rewarding to know that our hotel has become one of your favorite places in Jakarta and that you are looking forward to returning. Your kind words are truly appreciated and will be shared with our team, as they continuously strive to create memorable experiences for our guests. Thank you once again for your support. We look forward to welcoming you back to Mercure Cikini in the near future. Warm regards, Veronica Guest Relation Officer

Customer review rating 5.0/5

Lucia D. Families - Confirmed reviews ALL

All good

Dear Mr/Mrs Lucia D., Thank you very much for your kind feedback. We are pleased to know that you had an overall good experience during your stay with us. Your satisfaction is very important to us, and we are glad that we were able to meet your expectations. We truly appreciate your support and trust in our hotel. It is always our aim to provide comfortable accommodation and pleasant service for every guest. We look forward to welcoming you back again in the near future and hope to serve you even better on your next visit. Warm Regards, Veronica Guest Relation Officer

Customer review rating 4.5/5

David A. Couples - Confirmed reviews ALL

Very conveniently located near central Jakarta. Room was clean and spacious. The hotel staff were friendly and helpful, especially the front desk/reception staff. The breakfast selection was very good and tasty, with a wide selection of western and Indonesian offerings. Highly recommended hotel. We have also stayed at the Novotel, a sister hotel in the same group, located on the same street, and this hotel is better.

Dear Mr. David A., Thank you very much for taking the time to share your detailed review following your recent stay with us. We are truly delighted to learn that you had such a positive experience and that our central location in Jakarta added convenience to your visit. It is wonderful to know that you found your room clean, spacious, and comfortable, and that our team members were able to make your stay even more enjoyable through their friendly and attentive service. Your kind recognition of our front desk and reception team is greatly appreciated. We are especially pleased to hear that Kevin, our Duty Manager, made a positive impression during your stay. We will certainly share your compliments with him and the rest of the team, as feedback like yours serves as a great source of encouragement and motivation for us to continue delivering exceptional service. We are also thrilled that you enjoyed our breakfast experience. Our culinary team works hard to provide a diverse selection of high-quality dishes that cater to different tastes, and it is rewarding to know that you appreciated both the Western and Indonesian offerings available during your stay. Furthermore, we are honored by your comparison with our sister property and grateful that you consider our hotel the better choice. Such a compliment means a great deal to us and reinforces our commitment to providing memorable experiences for all our guests. At the same time, thank you for bringing the issue regarding the mould in the shower to our attention. Please accept our sincere apologies for this shortcoming. This is certainly not the standard we strive to maintain, and we have shared your comments with our Housekeeping and Engineering teams to ensure the matter is addressed promptly and preventive measures are taken to avoid similar occurrences in the future. Once again, thank you for your valuable feedback, recommendation, and support. It was a pleasure to have you as our guest, and we sincerely look forward to welcoming you back on your next visit to Jakarta for an even more comfortable and enjoyable stay. Warm regards, Veronica Guest Relation Officer

Customer review rating 4.5/5

N. N. Business - Confirmed reviews ALL

friendly staffs

Dear Mr./Mrs. N., Thank you very much for your kind review. We are truly happy to hear that you had a great experience with us and that you found our staff friendly and welcoming. Your positive feedback is very much appreciated and will certainly be shared with the team as encouragement to continue delivering warm and attentive service. We sincerely value your support and trust, and it is always our pleasure to serve you. We look forward to welcoming you back again in the near future for another pleasant experience. Best regards, Veronica Guest Relation Officer

Customer review rating 5.0/5

Kevin A. D. Solo - Confirmed reviews ALL

all great

Dear Mr./Mrs. Kevin A. D., Thank you very much for your kind and thoughtful review. We are truly delighted to know that you had a great experience with us and that everything went smoothly during your visit. Your positive feedback means a great deal to our entire team, as it encourages us to continuously maintain and improve the quality of our service. We sincerely appreciate the time you took to share your comments. It is always a pleasure to know that our efforts have contributed to a pleasant experience for our valued guests. Please rest assured that your kind words will be shared with the team as a source of motivation and encouragement. We truly value your support and trust, and we look forward to having the pleasure of welcoming you back again in the near future for another enjoyable stay or visit. Best regards, Veronica Guest Relation Officer

Other web-users rate our hotel

  • 263 reviews 9.3/10 Location
  • 714 reviews 9.1/10 Room
  • 1,060 reviews 9.5/10 Service
  • 23 reviews 8.1/10 WiFi
  • 556 reviews 9.3/10 Food
  • 440 reviews 9.1/10 Cleanliness
  • 229 reviews 9/10 Breakfast
  • 215 reviews 9.4/10 Vibe

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