Sofitel Kuala Lumpur Damansara 5 stars

Customer review rating (ALL Rating) 4.4/5 2,205 reviews

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No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, 50490 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Four exquisite food & beverage outlets that blends local flavours with French gastronomy.

  • A comprehensive meeting rooms and ballroom with state-of-the-art facilities.

  • 5 minutes' walk to Pusat Bandar Damansara MRT Station with close proximity to KL Sentral.

  • A luxurious 5-star hotel in one of the most affluent neighborhoods in KL, Damansara Heights.

  • Home to the country's first luxury hotel with a spa that offers hammam by Sofitel Spa.

Our accommodation(s)

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Hotel location

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
Malaysia

GPS:3.14675, 101.661444

Telephone
Fax +60 3-2720 6618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,205 reviews

TripAdvisor Rating  4.5/5  1,637 reviews

Certificate of excellence 2024

Enjoy in the executive lounge.

TripAdvisor rating 5.0/5

wahyudi l TripAdvisor review

Miscommunication can happen sometimes, but how it is handled makes all the difference. I truly appreciate Hafiz at Sofitel Damansara Kuala Lumpur for his patience, professionalism, and responsiveness in resolving the issue with my booking code. Thanks to his assistance, the initial frustration was eased, and I was able to fully enjoy the executive lounge’s comfortable facilities, beautiful décor, and delightful menu with a wide variety of options. Thank you for the exceptional service, Sofitel! This truly reflects your commitment to customer satisfaction.

Well located and the room and bathroom were clean.

Customer review rating 3.5/5

Shelf S. Business - Confirmed reviews ALL

It was a pleasant experience overall. However, the breakfast was below average which really needs to be addressed. There must be juices for the gut care and an offering for freshly seasonal juices. Yoghurt was missing. Making some fresh local roti canai would be an experience. Concentrate on a limited variety which must be fresh along with a good team who has the passion for serving and the love of food.

Overall experience..

Customer review rating 5.0/5

Christine Y. H. P. Couples - Confirmed reviews ALL

Very Awesome!!

Always felt like home eventho the location is too far

Customer review rating 5.0/5

Farah D. Families - Confirmed reviews ALL

Service & Cleanliness has always been the reason I am drawn back to Sofitel. Firstly, I have always loved Sofitel brand. But this stay, is something else. It is really heart warming to see the same faces at Front Office, it goes to show that your leaders are doing a fantastic job at retaining their team members. FO as usual, always doing their best to accommodate to our preferences/requests. Kudos to the lady (cute size) with glasses, she assisted me months ago too! She went out of her way to get my twin bedded room combined. Any requests you have is never impossible. Concierge/Porters/Doormen - always greeting, smile and ready to assist. We even joke and laughed around with your friendly and kind doormen. Housekeeping - your rooms are extremely clean. The maintenance of the room is superb. Despite staying here for multiple times and until today I never had any issues with the cleanliness or maintenance. Bravo! Last but not least, breakfast. Our schedule were tight and only managed to dine for breakfast on the last day. Your 2 hostess (indian & malay lady) apologies as I am not good with names. They were very friendly and kind. Especially when they know we are fellow heartist as well. Oh & shoutout to the 2 malay in suits (gentlemen) were incredibly helpful and friendly. Despite being the rush hour, they assisted me with no hesitation. Thank you. Despite the location being so far away from Bukit Bintang, but the service is the reason I’d always choose to come back home(here). I am a Guest Experience, Quality & Brand Manager of Pullman myself, I’d say hats off to the management and the ground team. You truly take the Sofitel brand standards with pride. See you soon!

Disappointed experience

Customer review rating 1.5/5

Kitty Couples - Confirmed reviews ALL

The mattress is terrible and not comfortable at all. Not worth the price staying at this hotel.

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Other web-users rate our hotel

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  • 607 reviews 7.1/10 Cleanliness
  • 461 reviews 7.4/10 Breakfast
  • 431 reviews 9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.