Grand Mercure Danang 5 stars

Customer review rating (ALL Rating) 4.7/5 354 reviews

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Description

Hotel extras

  • Grand Mercure Danang provides authentic cultural experiences that connect guests to the locale

  • Discover our 3 restaurants with International and Chinese cuisine, seafood & steakhouse Grill

  • Enjoy the blissful pampering of our world-class Karma Spa and state-of-the-art fitness center

  • Unwind at the Privilege Lounge with unparalleled view

  • 5 meeting rooms feature generous natural lighting and a 433 m² Grand Ballroom

Our accommodation(s)

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Hotel location

Grand Mercure Danang

Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Bac Hai Chau District
84511 DANANG
Vietnam

GPS:16.048371, 108.227005

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  354 reviews

TripAdvisor Rating  5.0/5  3,138 reviews

Certificate of excellence 2023

Good hotel

TripAdvisor rating 5.0/5

Manh N TripAdvisor review

I have a very good impression of the staff at the hotel. The staff are very lovely and enthusiastic, especially Ms. Mai. I like the view of the room, I can see the Han Bridge clearly. The food is delicious and abundant. I will choose this hotel for my upcoming trip.

Grand Mercure, she is so grand and elegant

TripAdvisor rating 5.0/5

Henry H Solo travel - TripAdvisor review

OMG! Where shall I start? Grand lobby, beautiful design, fantastic facilities, yummy breakfast selection, amazing hospitable staff throughout all departments led by a super friendly, kind, and yet professional General Manager, David Coyle. I had the privilege of getting a personal welcome upon arrival at the lobby and ushered to the Executive Lounge on level 21. Thanks for your hospitality and kindness. A massive shout out to the following staff members for taking care of my stay and always smiley ☺️: Son, Anh, Nguyen, Thinh, Hong, Dung, and of course Trang. Keep doing what you're doing. Just remember that your hotel guests really appreciate your 5* service and hospitality. Thank you so much for celebrating my early birthday as well ;-)

My first time in Danang

TripAdvisor rating 5.0/5

parinya_shyshimmer Friends getaway - TripAdvisor review

This is my first time visiting Da Nang. All the staff are friendly. I like the atmosphere of the room with a river view at night and in the morning. The hotel lounge staff were very helpful, even though I spent very little time in the lounge.I love the breakfast in the hotel lounge. I've been eating pho every day since I've been in Da Nang. When check out, Mr. Dung came to greet me.I'm not sure if I spelled his name correctly. He asked me how my stay was. I said it was great, the hotel was beautiful and I liked it. He taught me how to say hello in Thai. i say Sa was dee Krab(fore men) and Sa was dee Kha(fore wemen). and talked to him about many things. He Make my stay extra special, I hope he sees this message and wants to be his friend on social media Instargram(shyshimmer),to ask for advice on traveling to Vietnam in the future. If I go back to Vietnam, I will definitely stay at this hotel again.

Dear Mr. Shy Parinya, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Truong Quoc Dung (Mr.) Guest Relation Officer

Amazing view

Customer review rating 4.0/5

Erin Families - Confirmed reviews ALL

We had such an amazing stay the location was so great, near a lot of spots and with a great view of the dragin bridge. Great service and very good food! Will definitely stay here again!

Dear Ms. Raisa Erina M., Thank you so much for your review and for continuing to choose us to take care of you during your travels. Your kind words about your experience at Grand Mercure Da Nang are greatly appreciated, and it is delightful to read that you enjoyed your stay here with us. Regarding the deposit amount, As checked, Receptionist had sent the request to our bank to push the realease since last week, however it also depends on the bank of your card. Please do not hesitate to contact me at do… and I will be delighted to assist you if you need further assistance. We hope to have the pleasure of welcoming back for more unforgettable experiences. Warmest regards Mai Trang (Ms.) Assistant Guest Relation Manager

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Not 100% satisfied, just ok experience

Dear Ms. N. Phuoc Thao Hoa, Thank you for taking your time to share your feedback I am deeply sorry that we did not meet your expectations during you recent stay. Rest assured we will review your comments carefully and take the appropriate action. Please do not hesitate to contact me at do… and I will be delighted to assist in anyway. Best regards, Mai Trang (Ms.) Assistant Guest Relation Manager

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Other web-users rate our hotel

  • 195 reviews 8.7/10 Location
  • 317 reviews 9.2/10 Room
  • 386 reviews 9.1/10 Service
  • 15 reviews 7.8/10 WiFi
  • 162 reviews 9.5/10 Breakfast
  • 96 reviews 8.2/10 Cleanliness
  • 87 reviews 8.9/10 Amenities
  • 86 reviews 9.2/10 Vibe

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