ibis Christchurch 3 stars

Customer review rating (ALL Rating) 4.4/5 2,826 reviews

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107 Hereford Street, P O Box 1586, Christchurch 8140, 8011 Christchurch, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Central Christchurch location

  • 24-hour reception

  • Walking distance to BNZ Centre and The Terrace hospitality precinct

  • Short (200m) walk to the Te Pae Convention Centre.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with a King bed

Photo out of - Standard Room with a King bed

A comfortabe guest room with a king bed. The room features broadband internet access, a flatscreen TV with chromecast, a work desk and an ensuite bathroom.

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Hair dryer
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • 3 pers. max
  • 19 m² / 204 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

All the ibis comforts in a twin bedding configuration PLUS a guaranteed high floor room and free wifi internet access. The room features flatscreen TV with chromecast, work desk and ensuite bathroom.

Max. number of persons
4
Area
From 19 m² / 204 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Hair dryer
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

All the ibis comforts in a King room PLUS a guaranteed high floor and free wifi internet access. The room features flatscreen TV with chromecast, docking station, work desk and ensuite bathroom.

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Hair dryer
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

ibis Christchurch

107 Hereford Street, P O Box 1586, Christchurch 8140
8011 Christchurch
New Zealand

GPS:-43.532062, 172.635742

Telephone
Fax +64 3 367 8667
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 155 rooms
  • 8 rooms for people with reduced mobility
  • 36 connecting rooms
  • 155 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Indonesian
  • Italian
  • Russian
  • Swedish
  • Thai

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Currency exchange

  • Currency exchange

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

In Balance Gym at Novotel

  • Nearby
  • On site
  • Indoor parking
  • Private

  • Parking pricing: 15.05 € 30 NZD Per day

Perch Dining + Bar

Photo out of - Perch Dining + Bar

An inner city haven for good NZ wine, craft beer, classic pours and even better food. Offering a bites menu of seasonal sharing plates that hit the spot for both a lively after work drink on the balcony and relaxing meal in the vibrant, urban restaurant.

Cooking style
Regional
8011 Christchurch, New Zealand
Telephone +64 3 367 8638
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Terrace

An inner city haven for good NZ wine, craft beer, classic pours and even better food. Offering a bites menu of seasonal sharing plates that hit the spot for both a lively after work drink on the balcony and relaxing meal in the vibrant, urban restaurant.

Located at the Novotel Christchurch Cathedral Square, the In Balance gym is available for use for Ibis Christchurch guests

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,826 reviews

Customer review rating 4.0/5

Amanda R. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Tracy W. Friends - Confirmed reviews ALL

Customer review rating 4.0/5

Sarah P. Business - Confirmed reviews ALL

Dear Sarah, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location and experienced a prompt check-in process. We understand the importance of in-room entertainment and encourage our guests to reach out to our staff when facing technical difficulties, as we are here to assist. We hope to welcome you back for another enjoyable visit in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 3.5/5

Carey W. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Arti P. Friends - Confirmed reviews ALL

Dear Arti, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient for accessing shopping and major tourist attractions, including the historic tram ride. It is our aim to provide our guests with a comfortable experience in a prime setting. We look forward to welcoming you back in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Tracy W. Friends - Confirmed reviews ALL

excellent staff clean rooms well located to stadium

Customer review rating 4.0/5

Sarah P. Business - Confirmed reviews ALL

Business stay. Could not connect chrome casting but didn’t tell staff at the time. Made do with normal TV for a change

Dear Sarah, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location and experienced a prompt check-in process. We understand the importance of in-room entertainment and encourage our guests to reach out to our staff when facing technical difficulties, as we are here to assist. We hope to welcome you back for another enjoyable visit in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 3.5/5

Carey W. Solo - Confirmed reviews ALL

The food and beverage offering was very average. The quaity is more aligned with tour group.The quality at Robert Harris and Texas accross the road is 100% better and at a better price.

Customer review rating 4.0/5

Arti P. Friends - Confirmed reviews ALL

Well located,all shopping,major tourist spots are all near by including historic tram ride.

Dear Arti, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient for accessing shopping and major tourist attractions, including the historic tram ride. It is our aim to provide our guests with a comfortable experience in a prime setting. We look forward to welcoming you back in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 3.5/5

Petronella A. Business - Confirmed reviews ALL

due to cancelled flight arrived late and had to rush for food and drink.

Dear Petronella, Thank you for sharing your feedback regarding your recent stay. We understand that travel disruptions can lead to unexpected circumstances, and we appreciate your understanding. Our team is always here to assist guests with their needs, including late-night dining options. We hope your next visit will provide a more relaxed experience. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Andrew S. Couples - Confirmed reviews ALL

Well located. Friendly and efficient staff. Loyalry recognition great.

Dear Andrew , Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and our staff to be friendly and efficient. It is our pleasure to recognize and reward our loyal guests. Your kind words motivate our team to continue providing exceptional service. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Julie F. Couples - Confirmed reviews ALL

Located in city centre, friendly staff and comfortable beds

Dear Julie , Thank you for your kind feedback regarding your recent stay at IBIS Christchurch. We are delighted to hear that you appreciated our central location and found our staff to be friendly. It is always our goal to provide a comfortable experience for our guests, and we are pleased to know that you enjoyed the beds. We look forward to welcoming you back on your next visit. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.0/5

Herman W. Families - Confirmed reviews ALL

Location is good and walking distance to restaurants, eatery, shops and supermarket

Dear Herman, Thank you for your positive feedback regarding your stay at ibis Christchurch. We are delighted to hear that you appreciated our central location, which indeed provides convenient access to various restaurants, shops, and supermarkets. It is always our aim to make our guests' experience enjoyable and accessible. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Malcolm L. Couples - Confirmed reviews ALL

Staff were awesome- from check-in to your housemaids.. Room seemed a bit "dated" but otherwise fine. A bit narrow, as I was in a wheelchair (my error in not advising when booking?)

Dear Malcolm , Thank you for your positive feedback regarding your recent stay with us. It is wonderful to hear that our staff provided you with excellent service throughout your visit. I appreciate your comments about the room; we are continually working to enhance our accommodations. For future stays, please do inform us of any specific requirements, such as wheelchair accessibility, so we can better assist you. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Steve H. W. W. Business - Confirmed reviews ALL

It suited me when I realised the checkout time was 11am.

Dear Steve, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. It is also wonderful to know that our team made a positive impression during your visit. We appreciate your acknowledgment of our checkout policy, which is designed to provide our guests with flexibility. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 5.0/5

James P. Friends - Confirmed reviews ALL

Good reception staff adequate room well situated

Dear James , Thank you for your kind words regarding your recent stay at ibis Christchurch. We are delighted to hear that you found our location convenient and our staff helpful. It is our aim to provide a warm welcome and ensure our guests have a comfortable experience. We appreciate your feedback and look forward to welcoming you back in the future. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 3.5/5

Gary W. Couples - Confirmed reviews ALL

The front desk staff were awesome, but for the price of our room we would have expected shampoo/conditioner supplied, we felt the room was a little tired (got to get rid of the brown), carpet looked old.

Dear Gary , Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our front desk staff to be commendable. However, I regret to learn that you were not entirely satisfied with the amenities provided in your room and the overall condition of the decor. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Rauf Y. Business - Confirmed reviews ALL

Stayed during work conference. Nice location handy for everything. Room clean and neat.

Dear Rauf , Thank you for your positive feedback regarding your recent stay at ibis Christchurch. We are delighted to hear that you found our location convenient for your work conference and that our staff provided you with nice service. It is also wonderful to know that you appreciated the cleanliness and neatness of your room. Your kind words motivate us to continue delivering excellent hospitality. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 0.5/5

Robert J. Couples - Confirmed reviews ALL

Paid $300+ for a sleepless night on a spongy mattress in a pokey cheaply furnished room with loud faulty air-conditioning. Appalling.

Dear Robert, Thank you for taking the time to share your feedback regarding your recent stay with us. Please accept my sincere apologies for the discomfort you experienced with the mattress and air-conditioning unit in your room. We take guest comfort very seriously, and your comments will be reviewed thoroughly as part of our ongoing efforts to improve our facilities and services. Regarding the room rate, during this period of the year, rates across hotels within the same star category are generally comparable, reflecting the prevailing seasonal market conditions. I will personally get in touch with you to discuss your room experience further and better understand your concerns. Your experience is important to us, and we genuinely appreciate you bringing these matters to our attention. Thank you for giving us the opportunity to address your feedback. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 2.5/5

Dolamore D. Couples - Confirmed reviews ALL

Lack of parking and lack of hard copy information relevant to the accommodation we're big issues for me. The staff were very friendly and the meal was good, although there was rotten fruit in the breakfast fresh fruit.

Dear D. , Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that our staff provided friendly service and that you enjoyed your meal. I apologize for the inconvenience you experienced with parking and the issues related to the breakfast fruit. Your comments regarding the availability of hard copy information will be noted for future consideration, as we strive to enhance our guests' experiences. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Bev B. Couples - Confirmed reviews ALL

Very comfortable and easy walking distance to bars, restaurants and the stadium.

Dear Bev , Thank you for your positive feedback regarding your stay at ibis Christchurch. We are delighted to hear that you found our hotel comfortable and conveniently located within walking distance to various bars, restaurants, and the stadium. It is always our aim to provide a pleasant experience for our guests, and your comments affirm our efforts. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 4.5/5

Jacobsen G. Business - Confirmed reviews ALL

It was pleasant, the room was great and clean. Everything worked and it was comfortable.

Dear Jacobsen, Thank you for your kind feedback regarding your recent stay at IBIS Christchurch. We are delighted to hear that you found your room comfortable and clean, as well as appreciating the convenient access to our facilities. Your satisfaction is our priority, and we strive to provide a pleasant experience for all our guests. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 3.5/5

Jessica B. Business - Confirmed reviews ALL

Overall excellent - appreciate being able to get into the room a bit earlier, in general service was great. Tried to order room service when I was working late one night though, and for some reason wouldn't go through on the app and the phone at the front desk when I called was never answered but I think that was a tech failure as the two front desk attendants were definitely there and very, very helpful when I finally went down but that all kind of killed the convenience of ordering room service as I had to stop what I was doing and take time to sort it out.

Dear Jessica , Thank you for sharing your feedback regarding your recent stay at IBIS Christchurch. I am pleased to hear that you found your stay comfortable and appreciated the early check-in, as we strive to provide excellent service to our guests. I apologize for the inconvenience you experienced with the room service ordering process. It is our goal to ensure that our guests have a seamless experience, especially when it comes to dining options. Your feedback regarding the technical issues with the app and the phone not being answered is valuable to us, and we will look into this matter further. While our front desk staff is dedicated to providing assistance, I understand how frustrating it must have been to deal with this situation, especially while you were busy working. We appreciate your kind words about our front desk attendants, and I will ensure that your commendation is shared with them. It is our team’s commitment to assist our guests promptly, and I regret that your experience did not reflect this during your room service attempt. Thank you once again for bringing this to our attention. We hope to welcome you back to IBIS Christchurch in the future and provide you with an even more enjoyable experience. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Customer review rating 5.0/5

Claudia H. Friends - Confirmed reviews ALL

The hotel exceeded my expectations. The location was fantastic, the room was very clean, and the staff were friendly and welcoming. I had a wonderful stay and will definitely come back again.

Dear Claudia , Thank you for your generous feedback regarding your recent stay at our hotel. We are delighted to hear that our location, cleanliness, and staff service contributed to an enjoyable experience. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. Kind Regards, Edith Singgih Hotel Manager IBIS Christchurch

Other web-users rate our hotel

  • 1,669 reviews 9.2/10 Location
  • 1,582 reviews 6.8/10 Room
  • 1,579 reviews 9.2/10 Service
  • 26 reviews 5.9/10 WiFi
  • 843 reviews 5.4/10 Comfort
  • 594 reviews 8.7/10 Cleanliness
  • 436 reviews 7.5/10 Breakfast
  • 347 reviews 7.2/10 Value

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