Novotel Birmingham Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 844 reviews

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70 Broad street, B1 2HT BIRMINGHAM, United Kingdom

Description

Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 10 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links and new Metro Tram Line.

  • Gourmet Bar offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Arena, 3 min to ICC

Our accommodation(s)

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Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT BIRMINGHAM
United Kingdom

GPS:52.476406, -1.912898

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Birmingham

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  844 reviews

Customer review rating 4.5/5

Michael N. Business - Confirmed reviews ALL

Staff were helpful and friendly. Good breakfast amenities. Juice tasted diluted and toaster was incredibly slow but overall decent. Rooms were clean and comfortable. Would stay again.

Customer review rating 2.0/5

John H. Couples - Confirmed reviews ALL

There were several lights in our room and in the corridoor that didn't work. The shower in our room was only warm. The toast at breakfast was toasted on what looked like domestic toasters on an extension lead, which took ages to toast, which meant by the time they were done the rest of the breakfast was cold.

Dear John H., Thank you for sharing your feedback regarding your recent stay. I regret to learn that your experience did not meet your expectations. We appreciate your comments about the condition of the hotel and the issues with the lighting in your room and the shower temperature. Your observations regarding the breakfast service have also been noted, and I assure you that we continually strive to enhance our offerings. Your feedback is invaluable as we aim to provide a better experience for all our guests. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 1.5/5

Frederic M. Solo - Confirmed reviews ALL

I stayed in room 221. The room looked really dated and in desperate need of refurbishment. This was not reflected in the price either. This is not the standard I expect from Novotel. The air con controls did not work. The toilet and bathroom are really dated and in desperate need of modernising. The bed was good.

Dear Frederic M., Thank you for sharing your feedback regarding your recent stay. I regret to hear that your room did not meet your expectations in terms of decor and maintenance. We appreciate your comments regarding the air conditioning and bathroom facilities, as they are valuable for our ongoing improvement efforts. I am pleased to learn that you found the bed to your satisfaction. Your insights will be considered as we continually strive to enhance our guests' experiences. Kind regards George Fratiloiu Front Office Manager Novotel Birmingham Centre

Customer review rating 4.0/5

Angela S. Business - Confirmed reviews ALL

Simple, easy check in, room was good standard although I didn’t like bathroom organisation. Breakfast was fine, with a good range of foods.

Dear Angela S., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our location met your needs and that you found the check-in process efficient. Your comments about the bathroom organization will be taken into consideration for future improvements. Sincerely, George Fratiloiu Front Office Manager

Customer review rating 0.5/5

Ying M. Business - Confirmed reviews ALL

Good location but loud outside, rooms dated, limited choices at breakfast and often empty, no water between 10pm and 5am - very expensive for so many cons. Positives - location is good, they have car park but expensive.

Dear Ying M., Thank you for your feedback. I regret to hear that your experience did not meet expectations. We appreciate your comments regarding the breakfast options and the noise levels, as well as the pricing. Your insights are valuable to us as we continually strive to improve. Kind regards George Fratiloiu Front Office Manager

Other web-users rate our hotel

  • 1,280 reviews 8.8/10 Location
  • 1,709 reviews 6/10 Room
  • 1,538 reviews 9.1/10 Service
  • 26 reviews 7/10 WiFi
  • 660 reviews 6.7/10 Cleanliness
  • 642 reviews 8.7/10 Breakfast
  • 475 reviews 5.9/10 Vibe
  • 467 reviews 5.7/10 Amenities

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