Novotel Yogyakarta International Airport Kulon Progo 4 stars

Customer review rating (ALL Rating) 4.5/5 197 reviews

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Description

Hotel extras

  • Accor's first midscale hotel in Kulon Progo

  • Spacious ballroom and equipped with videotron for your successful events

  • Stunning view of Menoreh Hill and greenery ricefield from Eight Bar and Food Exchange terrace

  • Within 5 minutes drive to Yogyakarta International Airport and the airport railway station

  • Easy access to Jalan Nasional that is connecting between provinces

Our accommodation(s)

Hotel location

Novotel Yogyakarta International Airport Kulon Progo

Jl Wates Purworejo KM 10 95
55654 YOGYAKARTA
Indonesia

GPS:-7.88664, 110.07273

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Food Exchange by Novotel offers International and local cuisine, buffet and a la carte are available. Stylish ambience enable you to feel European and Asian influences. Located on the highest level, offers you an exceptional view of Menoreh Hill.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  197 reviews

Customer review rating 5.0/5

Jonathan R. Solo - Confirmed reviews ALL

Overall I had an excellent experience from check in to check out. The staff are amazing.

Dear Jonathan R., We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulysses Jeffrey General Manager

Customer review rating 5.0/5

Jing B. T. Solo - Confirmed reviews ALL

My first time staying at Novotel Yogyakarta International Airport Kulon Progo and it was surprisingly very good. Thank you to the whole team led by GM Mr. Ulysses for providing such warm and attentive service during my one‑night stay. Special appreciation to Mr. Arif, the Front Office Manager, who took care of every detail and arranged a generous room upgrade with special welcome amenities. At the rooftop bar, the new Restaurant Supervisor Mr. Ruruh, staff member Mr. Pandu, and trainee Mr. Zakaria all delivered excellent service while I enjoyed some beers in the evening. This hotel truly gave me “wow” factors, and I look forward to staying longer on my next visit to Yogyakarta to enjoy more of what this wonderful team has to offer. Highly recommended for both convenience and hospitality right next to the airport.

Dear Mr. Jing B. T., Thank you very much for choosing Novotel Yogyakarta International Airport Kulon Progo for your first stay and for taking the time to share such a wonderful review. It is truly rewarding to know that your experience exceeded your expectations and that our team was able to create those special “wow” moments during your stay. Providing warm, genuine, and attentive hospitality is something we continuously strive for, and your feedback means a great deal to all of us. On behalf of the entire Novotel Yogyakarta International Airport Kulon Progo family, thank you for your recommendation and, most importantly, for recognizing the people behind your experience. We certainly hope that your next visit will be for more than just one night, so you can take more time to relax, enjoy our facilities, discover the beautiful surroundings of Kulon Progo, and experience even more of what our team has to offer. It was our pleasure having you with us, and my team and I look forward to personally welcoming you back very soon. Sincerely, Ulysses Jeffrey General Manager

Customer review rating 4.0/5

Gunawan S. Families - Confirmed reviews ALL

New Hotel and Clean

Dear GUNAWAN S., Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta International Airport Kulon Progo. I am sorry that your experience did not meet your expectations related wifi connection, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ulysses Jeffrey General Manager

Customer review rating 5.0/5

Jonathan R. Solo - Confirmed reviews ALL

I really like this hotel as the staff are outstanding and very friendly all the way from check in and in the restaurant. They go out of their way to make your stay special.

Dear JONATHAN R., We very much appreciate your comments regarding your stay at the Novotel Yogyakarta International Airport Kulon Progo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulysses Jeffrey General Manager

Customer review rating 2.5/5

Riechie W. Business - Confirmed reviews ALL

Bad internet, can't watch Tv

Dear RIECHIE W., Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta International Airport Kulon Progo. We sincerely apologize for the multiple inconveniences you experienced during your stay. We are particularly concerned to learn that you found an insect on the bedsheet in your first room, which resulted in you having to move to another room. We also regret that the replacement room was not properly prepared, with shower gel missing from the bathroom. This is not the standard of cleanliness and room readiness we expect to provide. Furthermore, we apologize for the poor internet connection and TV signal, which prevented you from enjoying the in-room entertainment facilities. Your feedback has been shared with our Housekeeping, Front Office, and Engineering teams for immediate evaluation. We will reinforce our room inspection procedures and review the internet and TV connectivity to prevent similar issues from recurring. We truly regret that these issues affected your stay. Thank you for bringing them to our attention and giving us the opportunity to improve. Sincerely, Ulysses Jeffrey General Manager

Other web-users rate our hotel

  • 199 reviews 8.6/10 Location
  • 402 reviews 8.9/10 Room
  • 486 reviews 9.1/10 Service
  • 9 reviews 7.9/10 WiFi
  • 202 reviews 8.9/10 Cleanliness
  • 155 reviews 7.9/10 Breakfast
  • 141 reviews 9.1/10 Vibe

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