Mercure Bridgwater Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 847 reviews

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Description

Hotel extras

  • On site parking available (bookings not required, chargeable £10 per night)

  • On-site Marco Pierre White Steakhouse restaurant

  • Two meeting rooms which accommodate up to 40 people

  • Pets welcome in our Superior King and Twin Rooms only, £15 per pet, per night.

  • Electric car charging available 4 x 22w chargers and 1 x 50w charger

Our accommodation(s)

Hotel location

Mercure Bridgwater Hotel

56 66 Eastover
TA6 5AR BRIDGWATER
United Kingdom

GPS:51.128882, -2.997712

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MARCO PIERRE WHITE STEAKHOUSE

Outstanding family-friendly French and British cuisine in Somerset

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  847 reviews

TripAdvisor Rating  4.1/5  373 reviews

Certificate of excellence 2025

Customer review rating 1.0/5

Stephan M. Business - Confirmed reviews ALL

I was given a room on the top floor and above me was the heating and ventilation equipment for the hotel. The noise was very hard to sleep through and it even caused a vibration in the bathroom where the glass in the shower vibrated loudly all night. Worst night’s sleep I have had in a hotel.

Dear Stephan M., Thank you for sharing your experience with us. I sincerely apologise for the disturbances you encountered during your stay, particularly from the noise associated with the vibrating shower screen, I'm not aware if this was reported to Maintenance of not so have asked them to check over the room. We strive to provide a comfortable environment for our guests, and I appreciate your feedback as it highlights areas where we can improve. Your comfort is important to us, and I'm sorry that on this occasion we fell short of expectations and the standards we strive to achieve. Sincerely Damian Kaye General Manager

Customer review rating 5.0/5

Nicola P. Couples - Confirmed reviews ALL

Stop off to break up the journey home. We were welcomed by a very friendly receptionist. Our room was ready even though we were early. The hotel is beautiful clean and the staff are very friendly and very professional. It's ideally located in the town. Our room was comfortable and the breakfast was delicious perfect fried eggs.

Dear Nicola P., Thank you for sharing your positive feedback regarding your recent stay at Mercure Bridgwater Hotel. We are delighted to hear that you received a warm welcome from our receptionist and that your room was ready on your arrival. It is wonderful to know that you found our hotel clean, well-located, and that you enjoyed our breakfast offerings. Your kind words about our staff's professionalism are greatly appreciated. Sincerely, Damian Kaye General Manager

Customer review rating 5.0/5

Claire T. Couples - Confirmed reviews ALL

The room was bigger and nicer then I had expected. Easy to find and perfect for our visit.

Dear Claire T., Thank you for your kind words regarding your recent stay at Mercure Bridgwater Hotel. We are delighted to hear that you enjoyed the spacious room, our convenient location, and the friendliness of our staff. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Sincerely, Damian Kaye General Manager

Customer review rating 3.5/5

Debbie J. Couples - Confirmed reviews ALL

This was our third stay at this hotel, previous stays were great. Noticed this time, cleanliness of room not up to standard, especially the bathroom, hairs found on shower tray and toilet.. and in general all looking shabby.. Food ok in restaurant but nothing special, starters that were cold, and desserts on a freezing cold plate that had come out of a fridge. Service very rushed. But a very nice honey mojito, excellent.. we would stay again but felt that standards had slipped a bit..

Dear Debbie j., Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed the honey mojito and appreciate your loyalty as a returning guest. However, I regret to learn that the cleanliness of your room did not meet your expectations and that the dining experience fell short in terms of service and food temperature. Your comments are valuable and will be taken into consideration as we continuously strive to improve our standards. We hope to provide you with a more enjoyable experience in the future. Sincerely Damian Kaye General Manager

Customer review rating 2.0/5

Lorayne T. Families - Confirmed reviews ALL

Overall my stay was okay but I don’t feel it warrants as a 4 star. The pillows were really uncomfortable and lumpy. No sanitiser in any of the public dispensers. Poor complimentary tea, coffee. I had initially a room with a balcony but the room stunk of aftershave and stale tobacco so I moved to a king room. The size of the room was fine but I found the tv only had very basic channels to watch. Definitely would have expected overall better being a 4 star hotel.

Dear Lorayne T., Thank you for providing your feedback regarding your recent stay with us. I sincerely regret to hear that certain aspects did not meet your expectations for a four-star experience. Your comments have been duly noted and discussed with the teams concerned. I understand that the condition of your initial room was unsatisfactory, and I appreciate your flexibility in moving to a different accommodation. Regarding the television channels, I acknowledge your desire for a wider selection and we can certainly investigate this when the TV system is upgraded. Sincerely, Damian Kaye General Manager

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Other web-users rate our hotel

  • 335 reviews 7.5/10 Location
  • 723 reviews 8/10 Room
  • 689 reviews 8.5/10 Service
  • 11 reviews 6.8/10 WiFi
  • 339 reviews 7.4/10 Cleanliness
  • 282 reviews 7/10 Breakfast
  • 6 reviews 1.5/10 Wellness Area

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