Novotel Sofia 4 stars

Customer review rating (ALL Rating) 4.7/5 758 reviews

Novotel Sofia - Image 1
Novotel Sofia - Image 2
Novotel Sofia - Image 3
Novotel Sofia - Image 4

Description

Hotel extras

  • Modern restaurant and bar serving breakfast, lunch, dinner and drinks

  • Outstanding hospitality

  • State-of-the-art contemporary building

  • Vibrant location close to the airport and Sofia City Centre

  • Rooms with mountain and city views

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Sofia

115 N Tsarigradsko Shosse Blvd
1784 SOFIA
Bulgaria

GPS:42.659078, 23.382982

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 RESTAURANT

Whether for breakfast, lunch or dinner, our Chef offers you a great variety of dishes, always prepared with the finest quality produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  758 reviews

Customer review rating 5.0/5

Teodorina P. Families - Confirmed reviews ALL

Dear Mrs. P., Thank you for taking the time to share your positive experience at Novotel Sofia. We are delighted to learn that your stay was comfortable and that you appreciated the quality of our service. It is heartening to know that you found your room to be quiet and clean, as we strive to maintain high standards of cleanliness and comfort for all our guests. We are particularly pleased to hear your kind words about our reception and breakfast staff. Our team is dedicated to providing friendly and helpful service and your acknowledgment of their efforts is greatly appreciated. It is also wonderful to know that our location has been convenient for you, especially with easy access to shopping and entertainment options nearby. We look forward to welcoming you back to Novotel Sofia in the future. Your continued patronage is valued and we are eager to provide you with another enjoyable stay. Kind regards, David Yordanov Front Office Manager

Customer review rating 4.0/5

Biser V. Business - Confirmed reviews ALL

Dear Мr. Biser V., Thank you for your kind review and for choosing to stay with us. We are delighted to hear that you enjoyed our clean, quiet rooms and had a pleasant stay. We also appreciate your valuable feedback regarding the breakfast. Your comments have been noted and will be shared with our team and as we continuously strive to improve the variety and freshness of our breakfast offerings. We hope to have the pleasure of welcoming you again soon. Best regards, Apostol Bachev Food and Beverage MANAGER

Customer review rating 5.0/5

Dedu V. Families - Confirmed reviews ALL

Dear Mr. Dedu, Thank you for taking the time to share your positive experience at Novotel Sofia. We are delighted to hear that you found your room to be perfect and that our team provided you with kind and amiable service. Your satisfaction is our priority and it is encouraging to know that we met your expectations. We look forward to welcoming you back on your next visit. Kind regards, David Yordanov Front Office Manager

Customer review rating 1.0/5

Eric N. E. S. Business - Confirmed reviews ALL

Dear Mr. S., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the experience you encountered at our reception during your checkout. It is our priority to ensure that all guests receive attentive and courteous service at all times. Your comments will be reviewed with our team to enhance our service standards moving forward. We appreciate your valuable input. Kind regards, David Yordanov Front Office Manager

Customer review rating 4.0/5

Maureen S. Couples - Confirmed reviews ALL

Dear Maureen S., Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the comfort of our hotel, the spacious and quiet rooms, and our convenient location. Your feedback is very important to us, as it helps us continuously improve the experience we provide to our guests. We are sorry to learn that your dining experience did not meet your expectations. Please accept our sincere apologies for the delay in serving your meals and for the slow bar service. We will conduct an internal review of the situation to better understand what happened and take the necessary steps to improve our service. We truly appreciate your comments and hope to have the opportunity to welcome you back. We are confident that your next stay with us will be an even more enjoyable experience. Kind regards, Apostol Bachev Food and Beverage MANAGER

Other web-users rate our hotel

  • 305 reviews 9.2/10 Location
  • 387 reviews 8.5/10 Room
  • 437 reviews 9.5/10 Service
  • 12 reviews 9.7/10 WiFi
  • 230 reviews 8.9/10 Breakfast
  • 197 reviews 9.4/10 Cleanliness
  • 122 reviews 8.3/10 Food
  • 99 reviews 9.5/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Sofia Hotels