Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 896 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

Our accommodation(s)

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Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  896 reviews

Customer review rating 5.0/5

Maria P. Families - Confirmed reviews ALL

A beautiful hotel with exceptionally helpful and friendly staff who made our stay very pleasant from start to finish. The location was excellent, making it easy to get around and explore the area. The rooms were clean, comfortable, and well-maintained, which added to the overall positive experience. We especially enjoyed the breakfast buffet, which offered a wide variety of fresh and tasty options to suit different preferences. Dinner was also satisfying, with well-prepared dishes and good quality ingredients. Overall, a very enjoyable stay that we would happily recommend.

Customer review rating 4.5/5

Marcelo T. T. Business - Confirmed reviews ALL

Comfortable stay and good food served at breakfast. One area of opportunity is to improve the gym facility downstairs to become more pleasant to customers. Aircon was not working the day I was using the gym.

Customer review rating 4.0/5

Dikran M. S. Business - Confirmed reviews ALL

Cosy place, clean, nice and friendly personnel, good food. Bedding could be better (mattress too soft, pillows too gummy).

Thank you for your positive feedback regarding our location, cleanliness, and friendly staff. We appreciate your comments about the bedding, as we continuously strive to enhance our guests' comfort and overall experience.

Customer review rating 5.0/5

Afnan Q. S. Business - Confirmed reviews ALL

Amazing

Thank you for your wonderful feedback. We are delighted to hear that your experience at Novotel Basel City was perfect and amazing. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

Customer review rating 2.0/5

Pierre M. Business - Confirmed reviews ALL

Standard room with AC not working properly. Too warm during the night. Limited resources at the desk during the checkout hour. As a member i was expecting to be upgraded and if not get a word when i checked in

Dear guest, Thank you for your feedback regarding your recent stay. We regret to hear about the issues with the air conditioning and the limited resources at checkout. Additionally, we understand your disappointment regarding the room upgrade, as we strive to provide our members with exceptional service. Best regards, Novotel Basel City

Other web-users rate our hotel

  • 742 reviews 8.8/10 Location
  • 913 reviews 7.2/10 Room
  • 791 reviews 8.6/10 Service
  • 9 reviews 8.1/10 WiFi
  • 572 reviews 9/10 Breakfast
  • 414 reviews 8.3/10 Cleanliness

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