Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,177 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

Our accommodation(s)

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Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,177 reviews

TripAdvisor Rating  4.5/5  671 reviews

Certificate of excellence 2023

The room was too warm!

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

It was impossible to lower the temperature in the room and we didn’t sleep. Really uncomfortable.

Good stay

Customer review rating 4.0/5

Tsvete G. Families - Confirmed reviews ALL

Good location, nice breakfast, clean.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind regards, Novotel Basel City

Great location, easy to get on trams, clean room and comfortable beds

Customer review rating 5.0/5

Josie S. Families - Confirmed reviews ALL

Great location, easy to get on trams, clean room and comfortable beds

Dear Josie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Basel City

Reasonable value hotel in Basel

TripAdvisor rating 4.0/5

lovelydubai2016 TripAdvisor review

Decent hotel in Basel, location is a bit of a walk away from the city center (about 25 mins) but quite close to the train station (10mins). We chose this hotel due to the close proximity to the station as we knew that we would be travelling around from here. Room was clean and comfortable with good sized beds and plenty of storage area and a safe. Bathroom was a decent with all the usual toiletries provided etc. We found the room to be a bit warm and muggy but the hotel staff opened the window for us which improved the temperature considerably. We had breakfast at the hotel which was ok, usual hot food choices, eggs bacon, beans, mushrooms etc, also plenty of fruit, cereal, yoghurts, bread and pastries - we had no complaints. Hotel staff were friendly and efficient, and helped us with any queries we had regarding travel etc. Hotel will give you a free travel pass to get around Basel when you arrive which includes buses and trams. Basel is a good base to stay if you want to get out and about in the surrounding areas. We visited Lake Lucerne, which was a charming place and took about 1hr 30 mins to get to. We also went to Strasbourg (about 1hr 40m on train) which is a really lovely city, the fab Christmas markets are on at the moment and it is really worth the effort to make the journey. Finally we also visited my absolute favourite Colmar, what a charming and pretty town, so colourful and vibrant, The xmas markets are also on at the moment and they are so delightful, busy but so worth it. At night the town is magical - like something out of a Disney fairytale, it is stunning, so much work has been put in to making it so special and it really shows - it was an utter delight. This hotel is a good base to stay in Basel if you want to be near the train station, it is quiet, clean with helpful and professional staff.

Extremely satisfied

Customer review rating 4.5/5

Taulant R. Families - Confirmed reviews ALL

....but... if you could do more about room heating, it would be great. During my recent stay, the room was cold, and having 2 children (age 8 and 2), I would say the room temperature was not good. I think customer should be given the option to preheat the room for at least 30 minutes at a temperature of 27-28 degrees than the AC should switch to 24 degrees. Also, the heating devices provided could not do much about. Anyway, thank you for the hospitality.

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Other web-users rate our hotel

  • 660 reviews 8.4/10 Location
  • 914 reviews 7.6/10 Room
  • 810 reviews 8.9/10 Service
  • 14 reviews 6.4/10 WiFi
  • 490 reviews 8.8/10 Breakfast
  • 379 reviews 8.2/10 Cleanliness
  • 36 reviews 5.9/10 Bar
  • 15 reviews 5/10 Wellness Area

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