ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.3/5 1,114 reviews

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Description

Hotel extras

  • Green Key

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

Our accommodation(s)

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Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

THE FLAVE OF ZURICH

The FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS and MEDITERRANEAN SOUL meet. Regional ingredients and Mediterranean flavors merge to create a culinary experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,114 reviews

Customer review rating 4.5/5

Harriet G. Couples - Confirmed reviews ALL

Th Ibis Zurich West was a great choice. Recommend for those on a budget, and it’s in a quiet part of the city, surrounded by interesting industrial architecture. It’s not far to the city centre, we walked it in 30 minutes. It’s 10 minutes from Lidl! Staff are friendly and helpful, the room is clean, and it was quiet. The only downside is a communal kettle in the lobby, so take your tea bags with you. A great stay overall.

Dear Harriet, Thank you for taking the time to share your positive experience at ibis Zurich City West. We are pleased to hear that you found our location convenient and enjoyed the comfortable atmosphere of our hotel. It is also wonderful to know that our staff contributed positively to your stay. We appreciate your feedback regarding the communal kettle in the lobby. While we strive to provide amenities that cater to our guests' needs, we understand that preferences may vary. Your suggestion will be noted for future consideration. Thank you once again for your kind words, and we look forward to welcoming you back on your next visit. Best regards, Julia P., Deputy Manager

Customer review rating 4.5/5

Arturas B. Solo - Confirmed reviews ALL

Enjoyed staying at the newly renovated room. While I miss extra storage place, which came with the old furniture, the renovation was much needed (esp the ventilation/ aircon). New bathroom is also nice, but again missed storage space. You might want to rethink placing towel racks in the shower… it is not a Sofitel-sized shower cabin… every gets wet, including the towels! But there is no other place to hang/place them, except maybe the toilet seat (yuck!)

Dear Arturas, Thank you very much for your kind congratulations and for sharing your feedback on our newly renovated rooms. We are delighted to hear that you enjoyed your stay and appreciate the improvements, especially the ventilation and air conditioning as well as the updated bathroom design. At the same time, we understand your comments regarding the reduced storage space and the placement of towel racks. Your observations are very valuable, and we will certainly take them into consideration for future improvements. We also regret the inconvenience caused by the towel placement in the shower area. Thank you again for your honest and helpful feedback. We hope to welcome you back soon. Best regards, Julia P., Deputy Manager

Customer review rating 5.0/5

Ragheb A. Solo - Confirmed reviews ALL

Comfortable And very nice

Dear Ragheb, Thank you for your kind words regarding your recent stay. We are pleased to know that you found our accommodations comfortable and enjoyable. Your feedback is greatly appreciated and serves as motivation for our team. Best regards, Julia P., Deputy Manager

Customer review rating 3.5/5

Julien L. Business - Confirmed reviews ALL

Very loud heater, relatively basic breakfast. Apart from that, great location and comfortable bed.

Dear Julien, thank you for your feedback regarding your stay at the Novotel Zürich City-West. We’re pleased to hear that you appreciated our convenient location and the comfort of your bed. At the same time, we’re sorry to learn about the noise from the heater and that our breakfast did not fully meet your expectations. Your comments are very valuable to us, and we will share them with the relevant teams for review. We hope to have the opportunity to welcome you again in the future. Best regards, Julia P., Deputy Manager

Customer review rating 3.5/5

Katherine C. Families - Confirmed reviews ALL

It was comfortable. It’d be nice if there was water for all three of us and replenished daily would be great. Unfortunately, we had people upstairs that were so noisy -dragging furniture all day and night. I did make a call to complain the dragging of furniture continued. Not sure there was much more you can do.

Dear Katherine, Thank you for your feedback regarding your recent stay. I am pleased to hear that you found your accommodations comfortable. I apologize for the noise disturbance caused by other guests, which I understand can greatly affect your experience. We appreciate your feedback regarding the replenishment of water, as guest comfort is important to us. Your comments will be taken into consideration for future improvements. Thank you for your understanding, and we hope to welcome you back in the future. Sincerely, Julia P., Deputy Manager

Other web-users rate our hotel

  • 554 reviews 9/10 Location
  • 768 reviews 6.4/10 Room
  • 721 reviews 9/10 Service
  • 20 reviews 4.8/10 WiFi
  • 430 reviews 4.8/10 Comfort
  • 349 reviews 7.2/10 Breakfast
  • 335 reviews 8.2/10 Cleanliness
  • 94 reviews 5.6/10 Food

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