Novotel London West 4 stars

Customer review rating (ALL Rating) 4.2/5 2,715 reviews

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Description

Hotel extras

  • 40 flexible event spaces for up to 4,000 attendees

  • Onsite car and coach parking

  • 5 minute walk to Hammersmith station for access to Central London and Heathrow Airport

  • Pet-friendly rooms available

  • State-of-the-art gym

Our accommodation(s)

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Hotel location

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom

GPS:51.492115, -0.219759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,715 reviews

TripAdvisor Rating  3.8/5  5,839 reviews

Thank you Alex at Novotel West London!!

TripAdvisor rating 5.0/5

Sam C TripAdvisor review

Thank you Alex for your excellent service! He was so professional on check in and helped me feel confident with my booking! I will absolutely use Novotel London Wear again!

Thanks Alex, top choice hotel

TripAdvisor rating 5.0/5

Chris W TripAdvisor review

Always stay here, this hotel offers everythings you need for business and more. Alex specifically always goes above and beyond to ensure my stay is perfect every time. Thank you!

Dear Chris W, Thank you for your continued loyalty and for sharing such encouraging feedback. We are delighted to know that our hotel consistently meets your business needs and more. It is wonderful to hear that Alex contributes so positively to your visits. Recognising our colleagues’ dedication to guest satisfaction reflects the service culture we strive to uphold. We look forward to welcoming you back to Novotel London West for many more excellent stays. Kind regards, Anastasios Agiannitis Guest Relations Manager

Great experience

TripAdvisor rating 5.0/5

Sophie F TripAdvisor review

I had a wonderful check in experience at Novotel and cannot thank Divya enough for her help and generosity :)

Fantastic Stay – Exceptional Service

TripAdvisor rating 5.0/5

need4if TripAdvisor review

​We had a brilliant stay at the Novotel London West. The location in Hammersmith is perfect for getting around, and the rooms were modern, clean, and very comfortable. ​The standout part of our visit was the service, specifically from Erald, the manager. He was incredibly professional and went out of his way to ensure we had everything we needed. It’s clear that his leadership sets a high standard for the whole team. ​Highly recommended for anyone visiting London. We will definitely be back!

Fantastic Stay – Exceptional Service from Erald!

TripAdvisor rating 5.0/5

aloutita TripAdvisor review

I recently stayed at the Novotel London West, and it was an excellent experience from start to finish. The hotel is perfectly located in Hammersmith, making it incredibly easy to get around London via the nearby tube stations. What truly made my stay stand out, however, was the warm welcome I received at the front desk. I want to give a huge shout-out to Erald. He was professional, incredibly friendly, and went above and beyond to ensure my check-in was smooth and that I had everything I needed. It’s rare to find such high-quality service, and Erald’s positive attitude really set the tone for a great trip.

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Other web-users rate our hotel

  • 2,505 reviews 9.4/10 Location
  • 3,239 reviews 6.4/10 Room
  • 4,337 reviews 8.6/10 Service
  • 65 reviews 5.5/10 WiFi
  • 1,282 reviews 5.9/10 Cleanliness
  • 1,267 reviews 7.9/10 Breakfast
  • 72 reviews 8.5/10 Wellness Area

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