Mövenpick Bursa Hotel and Thermal Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 768 reviews

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Description

Hotel extras

  • Mövenpick Hotel & Thermal Spa Bursa located in the center of the city

  • Thermal & Spa Center ( Thermal Turkish Bath and Thermal Indoor Pool)

  • Italian restaurant and roof top restaurant on side

  • Close to shopping malls.

  • Walking distance to the Cultural Park.

Our accommodation(s)

Book this hotel
Room 1

35 m² (377 sq.ft.) Classic Twin bedded rooms are equipped with a safe, air-cooling system, work desk, sitting area, hairdryer, free toiletries, slippers, shower, flat-screen TV, minibar and an electric kettle.

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Single bed(s)
  • Accessible room

35 m² Superior Panaromic City View King bedded rooms are equipped with a safe, air conditioning, work desk, sitting area, hairdryer, free toiletries, slippers, bathrobe, shower, flat-screen TV, minibar and an electronic kettle.

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

35 m² (377 sq.ft.) Superior Twin bedded rooms are equipped with a safe, air-cooling system, work desk, sitting area, hairdryer, free toiletries, slippers, shower, flat-screen TV, minibar and an electric kettle.

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

65 m² in size, our Family Rooms are designed with modern touch and offers you an spectacular Bursa view from floor to ceiling windows. From our Family rooms, the guests can feel the enchanting atmosphere of the city.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 65 m² / 699 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

40 m2 Premium Panaromic City View King bedded rooms are equipped with a safe, air conditioning, work desk, sitting area, hairdryer, free toiletries, slippers,bathrobe, shower, flat-screen TV, minibar and an electronic kettle.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Suite Room

80 m² Suite Room with seperate sitting area, equipped with a safe, air conditioning, work desk, sitting area, hairdryer, free toiletries, slippers, bathrobe, shower, flat-screen TV, minibar, kettle.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 80 m² / 861 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Presidential Suite Room

170 m² Presidential Suite Room with seperate sitting area and 2 King beds. Rooms are equipped with a safe, air conditioning, work desk, hairdryer, free toiletries, slippers, bathrobe, shower, flat-screen TV, minibar and an electronic kettle.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
6
Area
From 170 m² / 1829 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 64'/163 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Mövenpick Bursa Hotel and Thermal Spa

Cekirge Cad. No:81, Osmangazi, 16104
16104 BURSA
Turkey

GPS:40.197112, 29.037818

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 136 rooms
  • One room for people with reduced mobility
  • 20 connecting rooms
  • 119 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • German
  • English
  • Turkish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Porter

  • Porter

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

Thermal Indoor Pool

  • Covered
  • On site

Healty Life Center

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Bodybuilding equipment/Gym

  • Nearby

Gym

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park

Accessibility

  • Accessible parking

Olympos Roof Restaurant Bar which is open with a rich selection of alcoholic and non-alcoholic beverages & snacks, reflects the elegant concept of Mövenpick Hotel & Thermal Spa Bursa in the best way. The Bar,which is located on the top floor of Mövenpick

The philosophy of "Da Vittorio" is using the best ingredients available in Bursa, also importing from Italy to create dishes that are similar to the food prepared by the best chefs of Italy so that you don't have to travel anywhere else to enjoy real Ital

BAR

Mövenpick Bursa Hotel bar serves inhouse and other guests lovely local and international drinks.

Bar Type
BAR
Capacity
104
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Underground Cellar
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Mövenpick Bursa Hotel bar serves inhouse and other guests lovely local and international drinks.

Open Buffet

Regular massage increases the elasticity of collagen fibers and delays the effects of aging on the skin. Blood circulation increases, toxins are removed, tissues are renewed.

Relax and regain your physical and spiritual energy. You can work with professional trainers in the fitness center. Wear swimsuits when using the thermal pool and its areas. It is not safe for people under the age of 16 to use the thermal pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  768 reviews

Customer review rating 2.5/5

Sultan T. O. H. Families - Confirmed reviews ALL

Dear Sultan T. O. H., Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the billing process, room temperature, noise, and key card issue. We understand that these experiences did not meet your expectations, and we regret the disappointment caused. Your comments are important to us and will be shared with the relevant departments to help us improve our service standards. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.0/5

Christophe A. Friends - Confirmed reviews ALL

Dear Christophe A., Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the cleanliness and comfort of your room, as well as the friendly service provided by our team. We also appreciate your comments regarding breakfast and the quality of the orange juice, and will certainly take your feedback into consideration as we continue to improve our offerings. We hope to have the pleasure of welcoming you back to Bursa. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.5/5

Namik O. Families - Confirmed reviews ALL

Dear Namik O., Thank you for your kind feedback regarding your recent stay at Mövenpick Hotel and Thermal Spa Bursa. We are delighted to hear that you appreciated our location in Çekirge, as well as the quality of our breakfast and the friendliness of our team. Your recommendation means a great deal to us, and we are pleased that you enjoyed your time here. We look forward to welcoming you back in the future for another memorable experience. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Mohammad A. Families - Confirmed reviews ALL

Dear Mohammad A., Thank you very much for your heartfelt review. We are delighted to hear that you and your parents had a wonderful stay and that our team contributed to making your visit comfortable and enjoyable. We truly appreciate your kind words about our Front Office, Spa and restaurant teams, as well as your special mentions of Kadir, Zehra and Gül. We will be happy to share your lovely feedback with them. We look forward to welcoming you and your family back again. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Hussain A. Y. A. Families - Confirmed reviews ALL

Dear Mr. A., Thank you for your kind words regarding your recent stay at Mövenpick Hotel and Thermal Spa Bursa. We are delighted to hear that you found your experience comfortable and very good. We look forward to welcoming you back in the future. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Dear Sultan T. O. H., Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the billing process, room temperature, noise, and key card issue. We understand that these experiences did not meet your expectations, and we regret the disappointment caused. Your comments are important to us and will be shared with the relevant departments to help us improve our service standards. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.0/5

Christophe A. Friends - Confirmed reviews ALL

The room was very nice, clean and comfortable. The food was good but breakfast was a little disappointing. Just a minor example - on the streets it is easy to find real orange juice but the orange serve at breakfast was bottled and rather tasteless. The service was friendly however.

Dear Christophe A., Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the cleanliness and comfort of your room, as well as the friendly service provided by our team. We also appreciate your comments regarding breakfast and the quality of the orange juice, and will certainly take your feedback into consideration as we continue to improve our offerings. We hope to have the pleasure of welcoming you back to Bursa. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.5/5

Namik O. Families - Confirmed reviews ALL

The hotel is located in Çekirge, one of the most beautiful areas of Bursa, and is also conveniently close to the city center, which can be reached in about 30 minutes on foot. The breakfast selection is very good, and the staff are extremely helpful, friendly, and welcoming. We really enjoyed our stay and I can definitely recommend this hotel.

Dear Namik O., Thank you for your kind feedback regarding your recent stay at Mövenpick Hotel and Thermal Spa Bursa. We are delighted to hear that you appreciated our location in Çekirge, as well as the quality of our breakfast and the friendliness of our team. Your recommendation means a great deal to us, and we are pleased that you enjoyed your time here. We look forward to welcoming you back in the future for another memorable experience. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Mohammad A. Families - Confirmed reviews ALL

My experience has been great. I travelled with my elderly parents for 5 days and our trips has been magnificent. I will start with the friendly and kind gentlemen on the front door, they were very helpful with my father who needed wheelchair and never hesitated to help. They helped sort out my car whenever we arrived the hotel. So thanks a million! The reception staff were very welcoming, Mr Kadir was very helpful and ensured we get two comfortable rooms! The Spa team were also extraordinary, the kind greetings by Zehra and Gul and the staff who helped with my father as he needed extra attention. The food and restaurant staff were exceptional! All in all, our stay has been great especially due to the very pleasant and friendly staff. Thank you and will surely return back!

Dear Mohammad A., Thank you very much for your heartfelt review. We are delighted to hear that you and your parents had a wonderful stay and that our team contributed to making your visit comfortable and enjoyable. We truly appreciate your kind words about our Front Office, Spa and restaurant teams, as well as your special mentions of Kadir, Zehra and Gül. We will be happy to share your lovely feedback with them. We look forward to welcoming you and your family back again. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Hussain A. Y. A. Families - Confirmed reviews ALL

Very good

Dear Mr. A., Thank you for your kind words regarding your recent stay at Mövenpick Hotel and Thermal Spa Bursa. We are delighted to hear that you found your experience comfortable and very good. We look forward to welcoming you back in the future. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.5/5

Erdal E. Families - Confirmed reviews ALL

Well located, modern facilities, great food

Değerli Misafirimiz Erdal Eroğlu, Değerli yorumlarınız için teşekkür ederiz. Otelimizin merkezi konumu, modern olanakları ve lezzetli yemekleri ile sizlere keyifli bir deneyim sunabilmiş olmaktan mutluluk duyuyoruz. Sizleri tekrar ağırlamayı umuyoruz. Saygılarımızla, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.5/5

Andrew J. V. Couples - Confirmed reviews ALL

From the valet parking to the short taxi ride into the city centre we were well looked after. Our superior room was modern and very comfortable and eating in the rooftop hotel restaurant was an enjoyable experience, with a shout out to Samet and the team, super efficient and professional. We would highly recommend the hotel from our experience.

Dear Andrew J. V., Thank you for your kind words regarding your recent stay at Mövenpick Hotel and Thermal Spa Bursa. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. It is wonderful to know that our Roof Restaurant and the attentive service provided by Samet and the team contributed to a memorable dining experience. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Olga G. Business - Confirmed reviews ALL

Nice stay: comfortable rooms, very nice service in the hotel, on the roof top, in the main restaurant, on the Front Desk. Thermal Spa was nice, clean and very friendly faces.

Dear Olga G., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the comfort of our rooms and the friendly service provided by our team. Your kind words inspire us to maintain our high standards. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.5/5

Olga K. Business - Confirmed reviews ALL

Vera good hotel

Dear Olga K., Thank you for your grades and comment of Mövenpick Hotel And Thermal Spa Bursa. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Onur G. Couples - Confirmed reviews ALL

My wife and I stayed at your hotel for three nights, mostly for the thermal water. But it turned out that everything was perfect. Food, desserts, room, thermal pool, spa, massages, etc. I need to specially thanks to Erhan for desserts, Samet for restaurant services, Fatma for the room, and all others I do not remember their names :/

Dear Onur G., Thank you for taking the time to share your wonderful experience at Mövenpick Hotel & Thermal Spa Bursa. We are delighted to hear that you and your wife enjoyed various aspects of your stay, particularly the thermal water, dining, and spa services. Your kind words for Erhan, Samet, and Fatma will surely be shared with them and the entire team, as they strive to provide exceptional service. We look forward to welcoming you back for another amazing experience. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.0/5

Mohammed A. Families - Confirmed reviews ALL

The hotel is very nice with cleanness room also the services was very good

Dear Mohammed A., Thank you for your kind words about the cleanliness and service at our hotel. We appreciate your feedback regarding the external noise, and we will take it into consideration as we aim to enhance our guests' experience. Sinerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Can D. Couples - Confirmed reviews ALL

I added a note for the hotel regarding the purpose of my stay during booking process. Hotel team made an arrangement for this and they made a gesture through an upgrade and a setup at the room. View from the room was very good. We used SPA and Italian restaurant located in the hotel. We were pleased with both of them. I suggest the hotel for visits to Bursa. Location is very close to city center.

Dear Can D., Thank you for your kind feedback regarding your recent stay at Mövenpick Hotel and Thermal Spa Bursa. We are delighted to hear that you enjoyed the good location, comfortable accommodations, and the excellent facilities we offer. It is gratifying to know that our team was able to provide a personalized touch to enhance your experience. We appreciate your recommendations and look forward to welcoming you back for another memorable visit to Bursa. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Mansur A. A. Families - Confirmed reviews ALL

What a magnificent stay! We thoroughly enjoyed every part of our stay at this hotel. From the kindness of the staff at the reception to the helpful cleaning personel, from the cleanliness of the rooms to the comfort of the stay everything was beyond our expactations. The breakfast was perfect. The staff in the restaurant were super kind. The only downside is the fact that some people were smoking in their rooms despite the rooms being non-smoking. Our room was filled with a horrible smell of cigarettes as soon as we opened the doors and windows.

Customer review rating 5.0/5

Jerome B. Business - Confirmed reviews ALL

Staff extremely helpful

Dear Jerome B., Thank you for your kind words regarding your recent stay at Mövenpick Hotel and Thermal Spa Bursa. We are delighted to hear that you found the room and service to your satisfaction, as we strive to provide exceptional experiences for our guests. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Nail K. Solo - Confirmed reviews ALL

It was a lovely stay! Very quiet and excellent SPA zone with warm swimming pool. Water massage in the pool was the best I've ever seen. Rooms are spacious and well equipped. The view on the roof restaurant is amazing. I recommend at least to have a cup of coffee there. Breakfasts are not with super variety, but really high quality, which I prefer. The only area for improvement is slippers (provided by the hotel). The slippers are slippery in the SPA zone and I saw a man has fallen due to it.

Customer review rating 5.0/5

Maryam S. Couples - Confirmed reviews ALL

We loved our stay in Movenpick!

Dear Maryam S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Thermal Spa Bursa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Mohamed E. Couples - Confirmed reviews ALL

Amazing

Dear Mohamed E., We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Thermal Spa Bursa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 1.0/5

Ozan G. Business - Confirmed reviews ALL

Even with the initial assumption that my remarks regarding the lack of attention and service quality at this property might be disregarded; I have been staying at this hotel for nearly three weeks, and during this time, not a single staff member has approached me to ask about my experience or seek my feedback in person. In contrast, receiving a generic, automated feedback email that attempts to portray my opinion as 'valued' feels insincere and dismissive. For this reason, I am highly dissatisfied. Furthermore, the accounting department was incredibly unhelpful regarding my invoice. It is unacceptable that I had to struggle for two and a half days just to obtain an invoice for a payment I had already settled. Throughout my stay, I was not made to feel like a valued or privileged guest in any way.

Customer review rating 5.0/5

Mustafa M. N. O. Families - Confirmed reviews ALL

Wide room, clean and calm

Değerli Misafirimiz Mustafa M. N. O., Güzel yorumlarınız için teşekkür ederiz. Konaklamanız boyunca geniş, temiz ve huzurlu bir alan sunabilmiş olmaktan memnuniyet duyuyoruz. Sizi tekrar ağırlamayı umuyoruz. Saygılarımızla, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Paul V. Business - Confirmed reviews ALL

very pleasant hotel

Dear Paul V., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you found our hotel pleasant and to your liking. We appreciate your preference and hope to welcome you back for another enjoyable experience in the future. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Other web-users rate our hotel

  • 229 reviews 8.8/10 Location
  • 445 reviews 8.2/10 Room
  • 604 reviews 9.3/10 Service
  • 311 reviews 8.9/10 Cleanliness
  • 208 reviews 7.8/10 Breakfast
  • 147 reviews 8.5/10 Food
  • 119 reviews 8.8/10 Vibe
  • 112 reviews 8.6/10 Wellness Area

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