Mercure Hotel Amersfoort Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 774 reviews

Best price
guarantee
Mercure Hotel Amersfoort Centre - Image 1
Mercure Hotel Amersfoort Centre - Image 2
Mercure Hotel Amersfoort Centre - Image 3
Mercure Hotel Amersfoort Centre - Image 4
De Nieuwe Poort 20, 3812 PA AMERSFOORT, Netherlands

Description

Hotel extras

  • Free WI-FI in the hotel

  • Next to Amersfoort station

  • Parking garage underneath the hotel

  • 8 meeting rooms with daylight and all amenities

Our accommodation(s)

Hotel location

Mercure Hotel Amersfoort Centre

De Nieuwe Poort 20
3812 PA AMERSFOORT
Netherlands

GPS:52.159283, 5.378778

Telephone
Fax +31 33 285 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Clockwise

The restaurant offers a great choice of international dishes ranging from French and Italian to Asian and American cuisine. All dishes are prepared in the restaurant by professional cooks, and live cooking takes place at all meal times.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  774 reviews

TripAdvisor Rating  4.1/5  1,044 reviews

Customer review rating 3.0/5

Mike J. Families - Confirmed reviews ALL

not very competent staff at the front desk

Dear Mike J., Thank you for sharing your feedback regarding your experience at our front desk. We sincerely apologize for any inconvenience you faced and appreciate your insights, which are valuable for our ongoing staff training and improvement efforts. Goodbye, Mercure Hotel Amersfoort Centre

Customer review rating 4.0/5

Reander D. Business - Confirmed reviews ALL

Stay was ok Lovely greetings by Jalla and Ilayda, always there to make you feel at home. They recognise you as a member, know what room you like "cough (1001) cough", make sure everything is ready for a good stay and even a room upgrade from time to time. Unfortunately housekeeping is slacking almost every single stay. There was thrash in the bin from previous guests, kettle wasn't clean as there was still water in it, the bathroom wasn't done properly either and the sink is missing a plug. If it wasn't for those issues, it would've been a 10

Dear Reander D., Thank you for sharing your experience with us. We are pleased to hear that our team members, Jalla and Ilayda, contributed positively to your stay by making you feel welcome and recognized. However, we regret to learn about the shortcomings you encountered with housekeeping. Cleanliness is a priority for us, and we appreciate your feedback regarding the bin, kettle, and bathroom amenities. Your comments will be valuable in reviewing our processes and ensuring a higher standard of service moving forward. We hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Mercure Hotel Amersfoort Centre

Customer review rating 4.5/5

Paolo C. Couples - Confirmed reviews ALL

I was there for the weekend and used my suite night upgrade. I am very satisfied

Customer review rating 5.0/5

Reander D. Business - Confirmed reviews ALL

Great check in by Jalla and her colleagu Ilayda. Beautiful room and a room as a member. Worth the stay as member and the care offered by the front desk is next level 😃

Dear Reander D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had a wonderful experience and appreciated the outstanding service provided by our front desk team. Your feedback is greatly valued. Best regards, Ilayda Mercure Hotel Amersfoort Centre

Customer review rating 1.5/5

Charles D. B. Business - Confirmed reviews ALL

deposit remained blocked on the credit card used for booking still several days after the check out and despite full payment with different credit card at the desk. This is extremely annoying when somebody else books the room for you and you have to follow up multiple times because the amount is still recorded on that person's credit card statement.

Dear Charles d. B., Thank you for sharing your feedback regarding your recent stay. I understand your frustration with the delay in releasing the guarantee deposit, especially after completing your payment at the desk. While the authorization holds can take several days to clear on certain credit cards, I recognize how this can be inconvenient, especially when another individual is managing the booking. Your comments are valuable as they help us to improve our guests' experiences in the future. Thank you for your understanding. Best regards, Ilayda Mercure Hotel Amersfoort Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,006 reviews 8.7/10 Location
  • 1,526 reviews 7.1/10 Room
  • 893 reviews 7.1/10 Service
  • 18 reviews 7.4/10 WiFi
  • 750 reviews 8.1/10 Breakfast
  • 535 reviews 5.8/10 Cleanliness
  • 233 reviews 4.1/10 Amenities
  • 139 reviews 4.9/10 Food

Powered by Trustyou

Our other establishments nearby

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.